Ratings based on 67 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
91% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler from Japan

Good hotel, but it is a bit far from place

Posted Aug 16, 2014
Pros: The average experience of the stay is more or less at the average of 5 star hotel in China, but, it is less than that international standards.
Cons: The reception staffs does not grant us the upgarade although we are the accor members. One day before, Chengdu Wanda did the upgrade for us.
Good hotel, but it is far from places of interests.
5 out of 5
Recommended
for Families
by Rong from Calgary

Hotel is very good.

Posted Jun 16, 2014
We are very happy to get our birthday cake.
Comment from Hotel Management
Jun 17, 2014
Dear Rong, Bonjour! Thank you for your wonderful remarks, which I have shared with our team. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Life is Magnifique! Fredrik Genberg General Manager
4 out of 5
Recommended
for Business Travelers
by Ketan from Mumbai

Great Stay! Pathetic Food!

Posted Apr 15, 2014 on Hotels.com
Amazing stay. Lovely rooms. Nice toiletries. Pathetic food at the restaurant...
Comment from Hotel Management
Jul 26, 2014 by Fredrik Genberg, Hotel Management
Dear Guest, Bonjour! Thank you for your recent review of Sofitel Guangzhou Sunrich. I would like to thank you for your positive review, and your kind words. We hope to see you again soon, and want you to know that your patronage and your comments are appreciated. Life is Magnifque! Fredrik Genberg General Manager
5 out of 5
Recommended
for Business Travelers
by Geneva from USA

One of my favorite hotels ever!

Posted Apr 14, 2014 on Hotels.com
I really loved this hotel so much in China I did not want to leave. The gym, pool and sauna are like a 5 star spa. The room service food was amazing and had light healthy choices. Loved the breakfast light menu with egg whites and shots of fresh cucumber and ginger. The d├ęcor of the building is amazing and the service was superb. I rarely leave reviews, but felt I must for this spectacular hotel.
Comment from Hotel Management
Jul 26, 2014 by Fredrik Genberg, Hotel Management
Dear Guest, Bonjour! Thank you for taking the time to review our hotel. We very much appreciate your kind words, and positive feedback. We also very much appreciate your patronage, and look forward to being of service to you again soon. Life is Magnifique! Fredrik Genberg General Manager
5 out of 5
Recommended
by Angus from Hong Kong

Excellent Grand Hotel in Guangzhou

Posted Mar 26, 2014 on Hotels.com
Excellent, only problem is a bit far to the Metro, but it is easy to catch a cab at the main entrance of Hotel
Comment from Hotel Management
Aug 16, 2014 by Fredrik Genberg, Hotel Management
Dear Angus, Bonjour! Thank you for your wonderful remarks, which I have shared with our team. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Life is Magnifique! Fredrik Genberg General Manager
5 out of 5
Recommended
by A verified traveler

Posted Mar 24, 2014 on Hotels.com
Comment from Hotel Management
Aug 16, 2014 by Fredrik Genberg, Hotel Management
Dear guest, Bonjour! Thank you very much for your feedback. It will be a pleasure to welcome you back in a near future. Fredrik Genberg General Manager
5 out of 5
Recommended
for Families
by M&V from Australia

Fantastic Hotel

Posted Feb 17, 2014 on Hotels.com
We have stayed at many hotels, this without any doubt was the best ever: we will try to continue to choose Sofitel hotels
Comment from Hotel Management
Jun 18, 2014 by Fredrik Genberg, Hotel Management
Dear M&V, Bonjour! Thank you for your wonderful remarks, which I have shared with our team. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Life is Magnifique! Fredrik Genberg General Manager
5 out of 5
Recommended
for Business Travelers
by sunil from guangzhou

good hotel

Posted Feb 3, 2014 on Hotels.com
Amazing experience. Rooms and the stay was just amazing. English speaking staff. Breakfast was amazing..
Comment from Hotel Management
Jun 18, 2014 by Fredrik Genberg, Hotel Management
Dear sunil, Bonjour! Thank you for taking the time to review our hotel. We very much appreciate your kind words, and positive feedback. We also very much appreciate your patronage and look forward to being of service to you again soon. Life is Magnifique! Fredrik Genberg General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler from uk

Posted Jan 24, 2014 on Hotels.com
Comment from Hotel Management
Jun 18, 2014 by Fredrik Genberg, Hotel Management
Dear guest, Bonjour! Thank you very much for your feedback. It will be a pleasure to welcome you back in a near future. Life is Magnifique! Fredrik Benberg General Manager
5 out of 5
Recommended
for Couples
by Royce from Singapore

Posted Jan 19, 2014 on Hotels.com
Room very nice , clean n price reasonable for a five star hotel .
Comment from Hotel Management
Jun 18, 2014 by Fredrik Genberg, Hotel Management
Dear Royce, Bonjour! Thank you for taking the time to review our hotel. We very much appreciate your kind words, and positive feedback. We also very much appreciate your patronage and look forward to being of service to you again soon. Life is Magnifique! Fredrik Genberg General Manager