Ratings based on 195 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom 東京

街なかのレベル高いホテル

Posted Feb 13, 2015
客室、設備、は素晴らしい。 部屋も、ゆったり広く申し分なし。 問題は、ディポジット、宿泊した日から3日でも、まだキャンセルがない。他のヒルトン、シェラトン、等使うもその場でキャンセルです。この仕組みでは、二度目は使えないですし、他人に勧められない。
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Belgrade

Business trip

Posted Feb 10, 2015
Pros: clean and spacey room, very quite ...
Cons: The Bar on the 8th floor, unacceptable cocktails (compared to Western Hotels) and really untrained Bartenders e.g. not knowing what a Bellini is ....
Location: Business district, purely for business
Very well managed Hotel with very spacey rooms, acceptable food and friendly stuff ...
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Belgrade

Business stay in Guangzhou

Posted Feb 7, 2015
Pros: The rooms are quite comfi
Cons: The bar and the bartenders
Location: ??? Nothing ....
The Hotel is pretty much OK for business travellers. The bar was not pleasing at all.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Comfortable and hospitable staff.

Posted Dec 19, 2014
Stayed for 5 nights and the experience is excellent. Staff are helpful and hospitable. Room are comfortable amd hotel have good facilities. Spa is excellent. Had a great massage but on the expensive side. Breakfast have great selection but costly if not included. Cost about $200 rmb each. Location is not too bad with easy access to taxi. Shopping and trains about a 10 to 15 mind walk away. Overall a great hotel. Will definetly return.
Comment from Hotel Management
Dec 21, 2014 by Fredrik Genberg, Hotel Management
Dear Guest, Bonjour! Thank you for your wonderful remarks which I have shared with our team. Look forward to welcoming you back soon. Life is Magnifique! Fredrik Genberg General Manager Sofitel Guangzhou Sunrich
Comment from Hotel Management
Dec 21, 2014 by Fredrik Genberg, Hotel Management
Dear Guest, Bonjour! Thank you for your wonderful remarks which I have shared with our team. Look forward to welcoming you back soon. Life is Magnifique! Fredrik Genberg General Manager Sofitel Guangzhou Sunrich
5 out of 5
Recommended
for Everyone
by A verified traveler

very good stay

Posted Dec 15, 2014
luxury room, sexy toilet and bathroom. very comfortable.
Comment from Hotel Management
Dec 18, 2014 by Fredrik Genberg, Hotel Management
Dear Guest, Bonjour! Thank you for your wonderful remarks which I have shared with our team. Look forward to welcoming you back soon. Life is Magnifique! Fredrik Genberg General Manager Sofitel Guangzhou Sunrich
Comment from Hotel Management
Dec 18, 2014 by Fredrik Genberg, Hotel Management
Dear Guest, Bonjour! Thank you for your remarks. Look forward to welcoming you back soon. Life is Magnifique! Fredrik Genberg General Manager Sofitel Guangzhou Sunrich
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Melbourne

Great Hotel but.......

Posted Dec 13, 2014
Pros: Cleanliness
Cons: Gymnasium and pricing
i thought the hotel was fantastic but thought it was way expensive for basic things like coffee and a drink at the lounge. laundry facilities also quite expensive. other than that it is a great hotel with good facilities. you would be more inclined to spend money at the hotel if it was better priced.
Comment from Hotel Management
Dec 15, 2014 by Fredrik Genberg, Hotel Management
Dear Guest, Bonjour! Thank you for your recent review of Sofitel Guangzhou Sunrich. I would like to thank you for your positive review, and your kind words. We try very hard to provide good quality accommodations at a reasonable price, and our team work very hard each and every day to make sure our guests are looked after. We hope to see you again soon, and want you to know that your patronage and your comments are appreciated. Best regards and life is Magnifque! Fredrik Genberg General Manager General Manager Sofitel Guangzhou Sunrich
5 out of 5
Recommended
for Personal Event
by Zhifeng

Posted Nov 22, 2014 on Hotels.com
Comment from Hotel Management
Nov 22, 2014 by Fredrik Genberg, Hotel Management
Dear Guest, Bonjour! Thank you for your reviewing our hotel. Look forward to welcoming you soon. Life is Magnifique! Fredrik Genberg General Manager Sofitel Guangzhou Sunrich
Comment from Hotel Management
Nov 22, 2014 by Fredrik Genberg, Hotel Management
Dear Guest, Bonjour! Thank you for your reviewing our hotel. Look forward to welcoming you soon. Life is Magnifique! Fredrik Genberg General Manager Sofitel Guangzhou Sunrich
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Nov 17, 2014 on Hotels.com
Comment from Hotel Management
Nov 18, 2014 by Fredrik Genberg, Hotel Management
尊敬的客人 : Bonjour 您好! 感谢您的宝贵意见。我们欢迎您在不久的将来再次光临我们酒店,为您提供更优质的服务。谢谢! 福金柏 总经理 广州圣丰索菲特大酒店
4 out of 5
Recommended
for Business Travelers
by Ninafrom Espoo, Finland

Tasokas hotelli puitteiltaan

Posted Nov 17, 2014 on Hotels.com
Hotelli oli erittäin tasokas ja huone tilava & design-tyyliin sisustettu. Myös suihkutila oli tilava: erillisten ovien takana omat tilat suihkulle, kylpyammeelle ja wc.lle. Kylpyammeesta oli näköala kadulle ja lavuaarin peilissä diginäyttö tv-ruudulle. Pieniä puutteita palvelun tasossa: alkuperäinen "ei- tupakoivien huone" haisi vahvasti tupakalle joten jouduin heti vaihtamaan huonetta, avainkortti lakkasi välillä toimimasta, bisnesluokan upgreidaukseen kuuluvat välipalat olivat välillä loppu ja tarjoiluilla oli tietty kellonaika milloin saatavilla. Lisähintaan olisi olettanut kuuluvan tarjoilut kellonajasta riippumatta koska kerroksessa päivysti henkilökunta 24h. Sijainti kätevä juna-aseman lähellä.
Comment from Hotel Management
Nov 20, 2014 by Fredrik Genberg, Hotel Management
Dear Guest, Bonjour! Thank you for your reviewing our hotel. Look forward to welcoming you soon. Life is Magnifique! Fredrik Genberg General Manager Sofitel Guangzhou Sunrich
4 out of 5
Recommended
for Families
by A verified traveler

Posted Nov 13, 2014 on Hotels.com
Comment from Hotel Management
Nov 13, 2014 by Fredrik Genberg, Hotel Management
Dear Guest, Bonjour! Thank you for your reviewing our hotel. Look forward to welcoming you soon. Life is Magnifique! Fredrik Genberg General Manager General Manager Sofitel Guangzhou Sunrich
Comment from Hotel Management
Nov 13, 2014 by Fredrik Genberg, Hotel Management
Dear Guest, Bonjour! Thank you for your reviewing our hotel. Look forward to welcoming you soon. Life is Magnifique! Fredrik Genberg General Manager General Manager Sofitel Guangzhou Sunrich