Ratings based on 248 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Roubaix

For business trip

Posted Apr 26, 2015
En business trip pendant une semaine Proche de tous les commerces et de la gare East Inconvenients: Il ne devrait pas y avoir d'espace fumeurs a l'intérieur de l'établissement (au bar du lobby ) Après check out, les clients devraient pouvoir profiter du Spa et de la piscine durant la journee, et pas seulement des douches.
Comment from Hotel Management
Apr 30, 2015 by FG, Hotel Management
Dear Guest, Bonjour! Thank you for your reviewing our hotel. Look forward to welcoming you soon. Life is Magnifique! Sofitel Guangzhou Sunrich
5 out of 5
Recommended
for Everyone
by A verified traveler

French Oasis in China

Posted Apr 8, 2015
Very Nice hotel with pleasant perfume smell in the Lobby.Very nice gym and swimming pool with super cosy pool chairs. Frach and chinese mix decor with a lot of red colour in the room. Bathroom part of room with wind glass windows which can be covered with automatic blinds. When sharing room with children be prepared to answer questions. Generally very clean They have facility of pillow menu which is quite interesting.
Comment from Hotel Management
Apr 10, 2015 by Sofitel Guangzhou Sunrich, Hotel Management
Dear Guest, Bonjour! Thank you for your wonderful remarks which I have shared with our team. Look forward to welcoming you back soon. Life is Magnifique! Sofitel Guangzhou Sunrich
4 out of 5
Recommended
for Business Travelers
by TAEWANfrom SEOUL

좋은 가격과 위치

Posted Feb 16, 2015 on Hotels.com
이 가격으로 이렇게 좋은 서비스와 시설을!!
Comment from Hotel Management
Feb 17, 2015 by Fredrik Genberg, Hotel Management
Bonjour from Sofitel Guangzhou Sunrich. Thank you very much for reviewing our hotel. We attempt to be consistent in our service and create memorable experiences for each of our guests with little touches during their stay. We look forward to welcoming you back to the hotel and to creating some Magnifique moments for you. Best regards & life is Magnifique, Fredrik Genberg General Manager Sofitel Guangzhou Sunrich
Comment from Hotel Management
Feb 17, 2015 by Fredrik Genberg, Hotel Management
Dear guest, Bonjour from Sofitel Guangzhou Sunrich. Thank you very much for reviewing our hotel. We attempt to be consistent in our service and create memorable experiences for each of our guests with little touches during their stay. We look forward to welcoming you back to the hotel and to creating some Magnifique moments for you. Best regards & life is Magnifique, Fredrik Genberg General Manager Sofitel Guangzhou Sunrich
2 out of 5
by A verified travelerfrom 東京

街なかのレベル高いホテル

Posted Feb 13, 2015
客室、設備、は素晴らしい。 部屋も、ゆったり広く申し分なし。 問題は、ディポジット、宿泊した日から3日でも、まだキャンセルがない。他のヒルトン、シェラトン、等使うもその場でキャンセルです。この仕組みでは、二度目は使えないですし、他人に勧められない。
Comment from Hotel Management
Mar 16, 2015 by Fredrik Genberg, Hotel Management
Dear Guest, Bonjour from Sofitel Guangzhou Sunrich. Thank you very much for reviewing our hotel. We attempt to be consistent in our service and create memorable experiences for each of our guests with little touches during their stay. We look forward to welcoming you back to the hotel and to creating some Magnifique moments for you. Best regards & life is Magnifique, Fredrik Genberg General Manager Sofitel Guangzhou Sunrich
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Belgrade

Business trip

Posted Feb 10, 2015
Pros: clean and spacey room, very quite ...
Cons: The Bar on the 8th floor, unacceptable cocktails (compared to Western Hotels) and really untrained Bartenders e.g. not knowing what a Bellini is ....
Location: Business district, purely for business
Very well managed Hotel with very spacey rooms, acceptable food and friendly stuff ...
Comment from Hotel Management
Mar 12, 2015 by Fredrik Genberg, Hotel Management
Dear George, Bonjour from Sofitel Guangzhou Sunrich. Thank you very much for reviewing our hotel. We attempt to be consistent in our service and create memorable experiences for each of our guests with little touches during their stay. Our team was delighted when I shared your comments with them. We would however we would like to delight you even more. Look forward to welcoming you back to the hotel and to creating some Magnifique moments for you. Best regards & life is Magnifique, Fredrik Genberg General Manager Sofitel Guangzhou Sunrich
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Belgrade

Business stay in Guangzhou

Posted Feb 7, 2015
Pros: The rooms are quite comfi
Cons: The bar and the bartenders
Location: ??? Nothing ....
The Hotel is pretty much OK for business travellers. The bar was not pleasing at all.
Comment from Hotel Management
Mar 12, 2015 by Sofitel Guangzhou Sunrich, Hotel Management
Dear George, Bonjour from Sofitel Guangzhou Sunrich. Thank you very much for revieing our hotel. We attempt to be consistent in our service and create memorable experiences for each of our guests with little touches during their stay. We look forward to welcoming you back to the hotel and to creating some Magnifique moments for you. Best regards & life is Magnifique, Fredrik Genberg General Manager Sofitel Guangzhou Sunrich
5 out of 5
Recommended
for Business Travelers
by Guillermofrom Dubai

Very nice stay. Fantastic Breakfast

Posted Feb 1, 2015 on Hotels.com
very nice Hotel. Beautiful Interior Design and facilities
Comment from Hotel Management
Feb 2, 2015 by Fredrik Genberg, Hotel Management
Dear Guest, Bonjour from Sofitel Guangzhou Sunrich. Thank you very much for your time and participation in our online quality survey in regards to your most recent stay with us. We are delighted to know that you had an enjoyable and comfortable stay. We attempt to be consistent in our service and create memorable experiences for each of our guests with little touches during their stay. Our team was delighted when I shared your comments with them. We would however we would like to delight you even more. Look forward to welcoming you back to the hotel and to creating some Magnifique moments for you. Best regards & life is Magnifique, Sofitel Guangzhou Sunrich
Comment from Hotel Management
Feb 2, 2015 by Fredrik Genberg, Hotel Management
Dear Guest, Bonjour from Sofitel Guangzhou Sunrich. Thank you very much for your time and participation in our online quality survey in regards to your most recent stay with us. We are delighted to know that you had an enjoyable and comfortable stay. We attempt to be consistent in our service and create memorable experiences for each of our guests with little touches during their stay. Our team was delighted when I shared your comments with them. We would however we would like to delight you even more. Look forward to welcoming you back to the hotel and to creating some Magnifique moments for you. Best regards & life is Magnifique, Sofitel Guangzhou Sunrich
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 24, 2015 on Hotels.com
Comment from Hotel Management
Jan 26, 2015 by Fredrik Genberg, Hotel Management
尊敬的客人 : Bonjour 您好! 感谢您预览我们酒店。我们欢迎您在不久的将来再次光临我们酒店,为您提供更优质的服务。谢谢! 广州圣丰索菲特大酒店
Comment from Hotel Management
Jan 26, 2015 by Fredrik Genberg, Hotel Management
尊敬的客人 : Bonjour 您好! 感谢您预览我们酒店。我们欢迎您在不久的将来再次光临我们酒店,为您提供更优质的服务。谢谢! 广州圣丰索菲特大酒店
5 out of 5
Recommended
for Couples
by Jiangshan

Posted Jan 11, 2015 on Hotels.com
Comment from Hotel Management
Jan 29, 2015 by Fredrik Genberg, Hotel Management
Dear Guest, Bonjour! Thank you for reviewing our hotel. Look forward to welcoming you back soon. Life is Magnifique! Fredrik Genberg General Manager Sofitel Guangzhou Sunrich
5 out of 5
Recommended
for Families
by Sarah

Posted Jan 9, 2015 on Hotels.com
Comment from Hotel Management
Jan 9, 2015 by Fredrik Genberg, Hotel Management
尊敬的客人 : Bonjour 您好! 感谢您的宝贵意见。我们欢迎您在不久的将来再次光临我们酒店,为您提供更优质的服务。谢谢! 广州圣丰索菲特大酒店
Comment from Hotel Management
Jan 9, 2015 by Fredrik Genberg, Hotel Management
尊敬的客人 : Bonjour 您好! 感谢您的宝贵意见。我们欢迎您在不久的将来再次光临我们酒店,为您提供更优质的服务。谢谢! 广州圣丰索菲特大酒店