Ratings based on 70 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
91% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Great modern, sleek hotel

Posted Sep 15, 2014
Pros: Great modern room with superior king.
Location: Location is reasonably close to city center, but there's not that much to do immediately nearby.
We stayed here one night for business meeting and a dinner nearby. Not as close to center section of the city as I might have wanted for a tourist trip, but OK for our purposes. Definitely the nicest modern hotel under $200 in our 10 day tour of China. Rooms are very sleek and modern and entire property shines clean.so if the location is OK for you, take this one at the Expedia discount which was defniitely lower than their rack rate; a colleague couldn't match the Expedia price through other channels. Staff speaks English and did everything they could to help us. Nieghboring buildings are not impressive, room view from 26th floor is not that impressive, so location and view would be possible concerns for others; didn't matter to us as room comfort and good value was #1 priority
5 out of 5
Recommended
for Everyone
by A verified traveler

Luxery City hotel

Posted Aug 25, 2014
Perfect hotel in Guangzou good service and frienly stuff
Comment from Hotel Management
Aug 26, 2014 by Fredrik Genberg, Hotel Management
Dear Guest, Bonjour! Thank you for taking the time to review our hotel. We very much appreciate your kind words, and positive feedback. We also very much appreciate your patronage, and look forward to being of service to you again soon. Life is Magnifique! Fredrik Genberg General Manager
4 out of 5
by A verified traveler from Japan

Good hotel, but it is a bit far from place

Posted Aug 16, 2014
Pros: The average experience of the stay is more or less at the average of 5 star hotel in China, but, it is less than that international standards.
Cons: The reception staffs does not grant us the upgarade although we are the accor members. One day before, Chengdu Wanda did the upgrade for us.
Good hotel, but it is far from places of interests.
Comment from Hotel Management
Aug 26, 2014 by Fredrik Genberg, Hotel Management
Dear Kazu, Bonjour! Thank you for taking the time to review our hotel. We very much appreciate your kind words, and positive feedback. We also very much appreciate your patronage, and look forward to being of service to you again soon. Life is Magnifique! Fredrik Genberg General Manager
5 out of 5
Recommended
for Families
by Rong from Calgary

Hotel is very good.

Posted Jun 16, 2014
We are very happy to get our birthday cake.
Comment from Hotel Management
Aug 26, 2014 by Fredrik Genberg, Hotel Management
Dear Rong, Bonjour! Thank you for your wonderful remarks, which I have shared with our team. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Life is Magnifique! Fredrik Genberg General Manager
5 out of 5
Recommended
by Haya from Singapore

Great Hotel

Posted May 29, 2014 on Hotels.com
Really amaze me with the overall standard of the hotel room. Can consider top notch given that price. Better then a lot of 5 stars hotel in Singapore. They have a indoor Swimming pool too! Given the price, its money well spent. I could have given the cleanliness a 5 rating. But there were many finger prints on the window, which was quite a turn off.
Comment from Hotel Management
Aug 16, 2014 by Fredrik Genberg, Hotel Management
Dear Haya, Bonjour! Thank you for your comments regarding your recent stay. I was disappointed to read the comments concerning the cleanliness. I will review these issues with our Executive Housekeeping and take steps to make sure that we get back on track. Please be assured that these comments are taken seriously, and that I will personally follow up with the appropriate team members. We appreciate your comments and your patronage, and hope that we will see you again! Life is Magnifique! Fredrik Genberg General Manager
4 out of 5
Recommended
for Business Travelers
by Ketan from Mumbai

Great Stay! Pathetic Food!

Posted Apr 15, 2014 on Hotels.com
Amazing stay. Lovely rooms. Nice toiletries. Pathetic food at the restaurant...
Comment from Hotel Management
Jul 26, 2014 by Fredrik Genberg, Hotel Management
Dear Guest, Bonjour! Thank you for your recent review of Sofitel Guangzhou Sunrich. I would like to thank you for your positive review, and your kind words. We hope to see you again soon, and want you to know that your patronage and your comments are appreciated. Life is Magnifque! Fredrik Genberg General Manager
5 out of 5
Recommended
for Business Travelers
by Geneva from USA

One of my favorite hotels ever!

Posted Apr 14, 2014 on Hotels.com
I really loved this hotel so much in China I did not want to leave. The gym, pool and sauna are like a 5 star spa. The room service food was amazing and had light healthy choices. Loved the breakfast light menu with egg whites and shots of fresh cucumber and ginger. The d├ęcor of the building is amazing and the service was superb. I rarely leave reviews, but felt I must for this spectacular hotel.
Comment from Hotel Management
Jul 26, 2014 by Fredrik Genberg, Hotel Management
Dear Guest, Bonjour! Thank you for taking the time to review our hotel. We very much appreciate your kind words, and positive feedback. We also very much appreciate your patronage, and look forward to being of service to you again soon. Life is Magnifique! Fredrik Genberg General Manager
5 out of 5
Recommended
by Angus from Hong Kong

Excellent Grand Hotel in Guangzhou

Posted Mar 26, 2014 on Hotels.com
Excellent, only problem is a bit far to the Metro, but it is easy to catch a cab at the main entrance of Hotel
Comment from Hotel Management
Aug 16, 2014 by Fredrik Genberg, Hotel Management
Dear Angus, Bonjour! Thank you for your wonderful remarks, which I have shared with our team. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Life is Magnifique! Fredrik Genberg General Manager
5 out of 5
Recommended
by A verified traveler

Posted Mar 24, 2014 on Hotels.com
Comment from Hotel Management
Aug 16, 2014 by Fredrik Genberg, Hotel Management
Dear guest, Bonjour! Thank you very much for your feedback. It will be a pleasure to welcome you back in a near future. Fredrik Genberg General Manager
5 out of 5
Recommended
for Families
by M&V from Australia

Fantastic Hotel

Posted Feb 17, 2014 on Hotels.com
We have stayed at many hotels, this without any doubt was the best ever: we will try to continue to choose Sofitel hotels
Comment from Hotel Management
Aug 23, 2014 by Fredrik Genberg, Hotel Management
Dear M&V, Bonjour! Thank you for your wonderful remarks, which I have shared with our team. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Life is Magnifique! Fredrik Genberg General Manager