Ratings based on 113 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel

Posted Dec 12, 2014
Good location, room clean and comfortable, I will come again.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom korea

광저우의 위상을 높이는 좋은호텔

Posted Oct 21, 2014
Pros: 청결상태및 교통편 아침식사등
Cons: 직원들의 서비스 교육을 좀더 시켜주시길...
Location: 주변 유명한 맛집이 여러군데 있는데 스파케티 전문점,한국 전문식당 제주도 ,브라질 부페식당 등
광저우에 2년가까이 왕래하면서 많은 호텔들을 다녀봤지만 그중 가장 만족스럽고 편안했던 호텔인것 같습니다. 저희 회사사장님을 모시기 위해 미리 사전 답사를 갔다온것인데 추후 저희 사장님과 클라이언트를 모셔도 충분할만큼 여러가지 여건에 대해 만족함. 다만 직원들의 업무 처리 능력은 좀 개선이 필요할듯함. 예를 들어 익스페디아를 통해 예약하고 갔음에도 예약이 확인되지 않은점. 추후 확인후 전화로 알려주겠다고 하고 2시간 가량 기다리게 하고 다시 차아가서야 비로서 확인해준점 등이 불만이였음.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Good location & well maintained hotel.

Posted Sep 29, 2014
Pros: Location, convenience, hotel ambience, train station just 2 minute walk from hotel. Cafes/restaurants, shopping round the corner.
Cons: Ensure taxi booked at concierge showed on time especially when it was made known it was a trip to the airport to catch a flight.
Location: Taxis always available at hotel entrance.Train station 2 minutes walk on left from hotel's main entrance. Eating places/shopping round corner.
Hotel had ambience of a 5 star hotel. Hotel room seems newly renovated. Only setback was toilet a bit small, just enough for 1 person at a time.Otherwise decor was very pleasant & room was comfortable. Overall service was good except for no show of one of the 2 taxis we booked the day earlier at the hotel concierge to go to the airport the next morning. The porter showed up punctually at appointed time of 7.15 a.m. The hotel porter was very helpful & suggested my sister & brother in law take another taxi that he managed to get for them instead of waiting for the 2nd booked taxi which had not shown up at the appointed time. Very convenient location with cafes, restaurants, 7 eleven, & shopping round the corner. The Chinese restaurant in the hotel served good food as well & was open at 7am for breakfast! Taxis always available at hotel's main lobby entrance. Train station 2 minutes walk from hotel. Overall a pleasant stay in this hotel.
4 out of 5
Recommended
for Business Travelers
by Rita

This traveler left a rating score only Posted Sep 15, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Tianjin, China

Stayed here often

Posted Sep 14, 2014
Cons: They used to have more consierge staff. The young woman who helped me was not very experienced
Location: Most people go out the front of the hotel to look for restaurants. Better to go out the back towards the tennis courts.
I've stayed at the Garden Hotel many times. It is central to transportation, has a shuttle bus from the train station, subway station right in front of the hotel and the swimming/recreation center is a nice plus. They have THE BEST breakfast in China.
3 out of 5
Recommended
for Business Travelers
by Ashwinfrom India

Posted Sep 13, 2014 on Hotels.com
Rooms ok but price much high
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 10, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by yvonnefrom 香港

酒店房間需改善

Posted Aug 21, 2014 on Hotels.com
房間太舊,有小小味道,電話舊到講兩句線會自動鬆脫,用充電器充電竟然跳線!花園酒店是非常出名的五星飯店,不要顧負美譽⋯
4 out of 5
Recommended
for Families
by Paulfrom Canada

Nice hotel

Posted Aug 19, 2014 on Hotels.com
The Garden Hotel is very nice and up to North American standards. The breakfast is very good and has good variety, and it was included with our room rate. Concierge staff was very helpful and personal. Would definitely stay there again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Aug 12, 2014 on Hotels.com