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White Swan Hotel, Guangzhou

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White Swan Hotel

1 Southern Street Guangzhou, 510133 China

Riverside hotel with Chinese flair

Right on the river
Accessible by its own approach road and right on the Pearl River, the hotel stands in the Colonial enclave of Shamian Island one half-km (one third-mile) from Qingping produce and antiques markets. Show more
Fine dining
The four-story atrium features a waterfall and garden, plus fine-dining restaurants and sweeping river views; there are also comprehensive business and conference facilities and two swimming pools.
Rooms with a view
Sweeping views of the Pearl River or Shamian Island and city can be seen from the guestrooms, which include desks with high-speed Internet access, plus cable TVs and complimentary bottled water. Hide

GUEST REVIEWS

2.5out of 5

Expedia Guest Rating

100%

of guests recommend

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/24/2013. The check-out date cannot be after 06/24/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets not allowed
  • Check-out time is noon
  • Check-in time starts at 1 PM
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Fee for wireless Internet in all public areas: CNY 50 (for 1 hours, rates may vary)
    • Buffet breakfast fee: CNY 138 per person (approximate amount)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Special Check-In Instructions
  • Guestrooms at the White Swan are held only until 6 PM.
  • Instructions: After booking a reservation via this Web site, contact the property using the phone number provided in the reservation confirmation e-mail to arrange for a check-in later than 6 PM.

Renovations and Closures

This property will be closed from 15 September 2011 to 31 October 2012 for renovations and will resume operation once the renovation is complete.

Completion dates are subject to change.

Show renovation notice Hide renovation notice

Awards and Affiliations

The property is a member of the Leading Hotels of the World.

Property Amenities

The 28-story White Swan has a full range of amenities, from ten restaurants to a comprehensive conference and business center, an on-site clinic, beauty center, and shopping arcade filled with Chinese antiques and furnishings. Two outdoor swimming pools, squash courts, a fitness center and a health center with spa pool and sauna (and steam room in the men's section) add to the facilities. The Club de Shanghai is a bar with billiards, air hockey, and other amusement arcade games.

Self parking:

RMB40 (US$5–$15) per 24-hour period in a secure, outdoor parking.

Fees do not include tax and are subject to change without prior notice.

The White Swan's business center has a comprehensive range of facilities and business equipment for hire, as well as secretarial and translation services. The main 730-square-meter (7,850-square-foot) and 610-square-meter (6,560-square-foot) conference rooms are complemented by a wide range of meeting and boardrooms that cater to business functions and banquets. Click the link below for more details.

Business center: The White Swan's business center offers a wide range of services including:

Binding: RMB 30 (US$4) per booklet

Word processing in English and Chinese: RMB 70–90 (US$11–$15) per sheet

Secretarial services: RMB 100 (US$11–$15) per hour

Photocopying: RMB 1.5 (US$0.20) per sheet

All fee(s) subject to change without notice.

Rental equipment includes personal computers and scanners, data projectors, copy boards, slide projectors, TV monitors, and video and DVD players.

The business center is open from early morning to late evening, and 24 hours during trade fairs. Fee(s) subject to change without notice.

Internet access: High-speed Internet access is available throughout the White Swan Hotel's conference facilities and meeting rooms (surcharges apply). Computers can be rented at the business center for an hourly rate.

Conference/function room(s): The 730-square-meter (7,850-square-foot) International Banqueting Hall seats up to 800 in various configurations for conferences, receptions, and exhibitions, and can also act as a restaurant providing Cantonese cuisine. When divided, the hall forms three separate function areas.

The White Swan Conference Room is a 610-square-meter (6,560-square-foot) space that faces the river. Nine Jade River function rooms vary in size from 55 square meters (590 square feet) to 74 square meters (800 square feet) and generally provide for a maximum of 24 people. Additional function rooms are available.

  • 24-hour front desk
  • Air-conditioned public areas
  • Airport transportation (surcharge)
  • Arcade/game room
  • Total number of rooms - 843
  • ATM/banking
  • Audio-visual equipment
  • Babysitting or child care
  • Ballroom(s)
  • Banquet facilities
  • Number of floors - 28
  • Bar/lounge
  • Beauty services
  • Business center
  • Business services
  • Coffee in lobby
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Computer rental
  • Concierge desk
  • Multiple large conference rooms
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Elevator/lift attendant
  • Event catering
  • Exhibit space
  • Fitness facilities
  • Full-service health spa
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Limo or Town Car service available
  • Massage - spa treatment room(s)
  • Multiple small meeting rooms
  • Multilingual staff
  • Nightclub
  • Secure parking
  • Patio
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Sauna
  • Secretarial services
  • Security guard
  • Shoe shine
  • Shopping on site
  • Spa tub
  • Steam room
  • Swimming pool - outdoor
  • Breakfast available (surcharge)
  • Tour assistance
  • Translation services
  • Wedding services
  • Wireless (high-speed) Internet access - surcharge
  • Parking (free)
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Rooms

The White Swan has 843 guestrooms. Guestrooms are partly carpeted and partly tiled, with pastel décor and Chinese prints. Minibars, refrigerators, complimentary bottled water, and coffee/tea kettles provide refreshment. High-speed Internet access is charged on a half-day basis, but no more than a set limit in any one-month period. Cable/satellite TV channels include CNN, Star Sports, HBO, Discovery Channel, and National Geographic, as well as Hong Kong, Japanese, French, and German channels. Bathrooms have black-and-white trim, gold-colored fittings and white marble floors, plus extra-large towels.

Room Amenities

  • Cassette player
  • Climate control
  • Air conditioning
  • Blackout drapes/curtains
  • Direct-dial phone
  • Voice mail
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Remote lighting/drapery/curtain control
  • Wake-up calls
  • Daily housekeeping
  • Turndown service
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Shower/tub combination
  • Bathroom scale
  • Sewing kit
  • Slippers
  • Bathroom phone
  • Extra towels/bedding in room
  • Makeup/shaving mirror
  • In-room childcare (surcharge)
  • Electronic/magnetic keys
  • Satellite television service
  • HBO
  • In-room safe
  • Iron/ironing board (on request)
  • Desk
  • Cribs (infant beds) available
  • Smoking permitted
  • Hypo-allergenic bedding available
  • Complimentary newspaper
  • Soundproofed rooms
  • Extra towels/bedding
  • Private bathroom
  • Designer toiletries
  • Second bathroom
  • Bidet
  • In-room massage available
  • Handheld showerhead
  • Wired high-speed Internet access (complimentary)
  • Private pool
  • Private plunge pool
  • Pillow menu
  • City view
  • Lake view
  • ESPN
  • Free movie channels
  • Yard
  • Wheelchair accessible
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Dining

Jade River Restaurant - Cantonese dim sum and fine-dining specialties. Courtyard-style layout surrounding carp-filled pond. Rockeries, stained glass. Chinese-style furniture. Tea hostess presides over a small tea room. Open all day.

A Taste of China Provincial Restaurant - Sichuan, Beijing, Shanghainese, and other regional dishes. Small, fine-dining venue. River outlook, fine wooden screens carved with birds and plants, Chinese furnishings. Open all day.

Silkroad Grill Room - Western cuisine with French and U.S.s influences. Fine wines. Western setting, with small candlelit tables. Open for lunch and dinner.

River Garden Coffee Shop - Busy buffet venue for breakfast, lunch, and dinner, as well as afternoon tea. Asian and Western cuisine. Overlooks river on one side, and atrium garden with waterfall on the other.

Hirata Japanese Restaurant - Japanese sushi and teppanyaki grill. Traditional Japanese setting. Warm colors, wood paneling, and soft lighting. River views.

Song Bird Living Room - Casual second floor restaurant overlooking river and atrium garden. Armchairs and low tables. Caged songbirds compete with a piano player. Small buffet breakfasts, lunches and dinners, afternoon teas, refreshments, and cocktails.

International Banquet Hall - Hosts Cantonese conference banquets for up to 600. At other times, small screens divide the space into informal areas offering dim sum and light Cantonese food. Open all day.

Tao Tao Ting Function Rooms - Four rooms with Chinese décor, stained glass panels, and sofas. When not in use for business functions, offers private dining. Cocktails and Cantonese food; other cuisines on request for business functions only.

Hare and Moon Bar - Lobby bar with wines, spirits, and snacks. River views and Chinese-style furnishings. Open mid-morning until late.

River Garden Barbecue - Riverside buffet dinners. Informal setting with wrought-iron furniture. International cuisine. Outdoors; operates in fine weather only.

Deli Shop - Pastries, salads, hot and cold drinks.

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Renovations and Closures

This property will be closed from 15 September 2011 to 31 October 2012 for renovations and will resume operation once the renovation is complete.

Completion dates are subject to change.

Show renovation notice Hide renovation notice

Recreation

The White Swan has two outdoor swimming pools, one freeform for relaxation and the other for exercising/lap swimming. The health club offers a fitness center with aerobics classes, as well as a spa tub and sauna. The men's section also has a steam room.

Shamian Island is a quiet residential area with limited traffic. Its tree-lined streets and riverside promenade provide good walking and jogging venues. Locals also do their exercises and tai chi early in the morning, and there is a children's playground. Several tennis courts are available for hire. The Guangzhou Luhu Golf and Country Club is 7.5 km (4.6 miles) from the hotel. Visits can be arranged through the hotel and cost RMB 300–500 (US$37–$62) per round per person for nine holes, RMB 350–600 (US$44–$72) for 18 holes (including the green fee, but not cart and caddie). Fees subject to change without notice.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Tennis nearby
  • Aerobics on site
  • Golf - driving range on site
  • Playground on site
  • Racquetball/squash on site
  • Swimming on site
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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at White Swan Hotel

2.5
out of 5
avg. guest rating
Hotel service:
1.5
Hotel condition:
4.0
Room cleanliness:
4.0
Room comfort:
3.0
Location:
3.0
Neighborhood:
2.0
100%

of guests recommend

out of 1 review

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A Traveler from Studio City, CA
3.0
out of 5
Recommends this hotel
Posted Jun 22 2011

“Better than I expected”

I've stayed at the White Swan probably dozens of times since 1981. We even stayed there when we adopted our Chinese daughter in 1998. It has been renovated several times over the years and looks good right now. Since the American Consultate moved it has lost some charm. It is "nice" but not great, a bit pricey for what it offers. The neighborhood has declined and it isn't really fun to stroll the streets around the hotel. if you go however, its is worth it to visit one little shop near the former American Consulate owned by a young man named "Dong" who will charm you with his English, tell you tales about saving street cats and dogs and make you tea while you shop. One bad note - we had a very bad experience in the hotel's restaurant. The manager and the receptionist were rude. When we complained, we were met with blank stares.

A Traveler from San Jose, California
2.0
out of 5
Does not recommend this hotel
Posted Apr 29 2009

“Terrible Service”

I requested a room close to the elevator due to mobility problems, I was given a room furtherest from the elevator. I had the "Do not disturb" sign on the door, and house keeping keeps ringing the door bell and phone to ask if I need the room cleaned. I wanted to exchange money into RMB, the hotel did not have sufficient cash to cover the exchange. The bed smelled bad. The none-smoking floor had smokers staying in it. I could go on, but you get the idea.

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Back to Hotel Details

White Swan Hotel

1 Southern Street Guangzhou, 510133 China

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Nearby Points of Interest

  • Qingping Market - 0.7 km / 0.4 mi
  • Sacred Heart Cathedral - 2.1 km / 1.3 mi
  • Chen Family Temple - Guangdong Folk Art Museum - 2.3 km / 1.4 mi
  • Haizhu Wholesale Market - 2.5 km / 1.5 mi
  • Temple of Five Genies - 2.5 km / 1.5 mi
  • Huaisheng Mosque - 2.5 km / 1.6 mi
  • Guangxiao Si - 3 km / 1.8 mi
  • Six Banyon Tree Temple and Flower Pagoda - 3.1 km / 1.9 mi
  • Museum and Tomb of the Southern Yue Kings - 3.7 km / 2.3 mi
  • National Dr. Sun Yat Sen Memorial Hall - 3.8 km / 2.4 mi
  • The Western Han Museum of the Nanyue King Mausoleum - 4 km / 2.5 mi
  • Zhenhai Tower - 4.3 km / 2.7 mi
  • Yuexiu Park - 4.5 km / 2.8 mi
  • Guangdong Museum of Art - 6.7 km / 4.2 mi
  • Guangzhou Zoo - 7.6 km / 4.7 mi

Location Highlights

  • In historical district
  • On river

The preferred airport for White Swan Hotel is Guangzhou (CAN-Baiyun Intl.) - 32.9 km / 20.5 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Guangzhou, China (CAN-Baiyun Intl.)

Area:

Riverfront - Shamian Island, China: Shamian Island, connected to the mainland by a bridge, is an oasis of calm. “Sand Surface Island’s” history dates back to colonial days, and the Roman Catholic Church of Our Lady of Lourdes, built in 1892, is the main sight. The U.S. consulate is on the opposite side of the island. For something different, visit Qingping Market, north of Shamian Island.

White Swan Hotel

1 Southern Street Guangzhou, 510133 China