Ratings based on 951 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Guatemala

Big lobby and decent buffet breakfast

Posted May 21, 2015
Pros: Great breakfast and very accessible from the airport and includes a free airport shuttle
Definitely worth it to prebook the breakfast if you have the time.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Panama

Executive floor.

Posted May 18, 2015
Pros: Breakfast buffet was of good variety, but the saloon was crowded at many hours, with no available tables (few company/associations conventions).
Cons: More space for breakfast time, and/or efficiency on administration of seats/tables.
Location: Dining at Hacienda Real restaurant is just great. They offer complimentary pick up/drop off, through just a call from the hotel.
Comparing to other Barcelo locations, regarding lounge at executive floor, this hotel does not meet expectation. Variety was not as in other locations (Example: Dominican Republic, excellent service!), and dining service was interrupted few times during the day, saying they were getting 'prepared' for the next meal.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom High Bridge, NJ

Beautiful and luxurious.

Posted May 17, 2015
Pros: The breakfast was great as well as the pool and gym. Just to note, there are TWO gyms at the facility.
Location: I booked tours every day and each one was fantastic. The tour guides were all really good, professional and on time.
My wife and I spent a week long trip in Guatemala City and spent seven nights at the Barcelo' Hotel. Everything was fantastic there. The service was top notch as well as the security. The only negative I would comment about is that the hotel is near the international airport and hearing planes take off all day and NIGHT messed up my sleep a bit. Ask for a "pool view" room and not s street view room like we had and it should help with the traffic and airplane noise.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2015
Stayed there while visiting my family. Got the breakfast deal which is absolutely delicious and a great way to start my day. Walking distance from malls and several eateries. Will definitely stay there again.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Tegucigalpa

Nice hotel could update the rooms.

Posted May 15, 2015
Pros: All the common areas
Cons: The rooms had a funny smell and were dated
Location: close to everything
The hotel is very nice and I would stay there again. The only thing I would recommend is to update the rooms. They are pretty dated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient for flying into or out of GUA.

Posted May 11, 2015
Pros: Kyoto Japanese restaurant.
Cons: Probably can't be fixed, but nose from adjoining rooms is a problem
Only a bit over a mile from the airport. Very clean, plenty of security, and really good restaurants. I'd stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

フライト前夜に便利

Posted May 8, 2015
Pros: 部屋の清潔さ、アメニティグッズ、フレンドリーな従業員
Cons: 日本食レストランの料理方法、味付け。特に焼きうどんは、想像とは全く違う料理でした。(牛肉と野菜がたっぷり入った超甘いアンを、焼いてないうどんにかけたもの)。
Location: 動物園がすぐ近くにあります。
ちょっと値段は高いですが、空港に近くて便利です。シャトルバスはホテル-空港間を朝4時から毎時1本出ており、夜遅くても電話をすればきてくれます。部屋には石鹸、シャンプー、コンディショナーはもちろん、ボディスポンジ、シャワーキャップ、裁縫グッズ、クシ、歯ブラシ、かみそり、靴磨き、コットン&綿棒までそろっており、スリッパとバスローブもあります。レストラン、ラウンジ、お土産屋さんもあります。会議室などビジネス向けの施設もあります。すぐ近くには24時間コンビニやスーパーマーケット、ショッピングモールもあり、グアテマラ最後の夜にお薦めのホテルです。従業員の人たちも親切でフレンドリー。日本食レストランがありますが、日本人の舌にはあまり合わないかもしれません。メニューから想像するものと全く味の違うものもあります。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Nice hotel

Posted May 6, 2015
This hotel was amazing I love it nice place to stay in guatemala
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Hotel Barceló.

Posted Apr 27, 2015
This hotel boasts an excellent location, great parking system unlike other hotels in the area. Customer service is good, I wasn't overly impressed by any staff who went out of their way to make my stay an fantastic one. Bedroom appointment is pleasant and has all amenities. A little fridge would have been welcome and more comfortable pillows but then again, this is not a 5 star hotel. Breakfast is wonderful. There is a great choice of food, with healthy options for those who prefer. Comfortable layout, with plenty of seating and well spaced out so you don't feel too close to other diners, only quip is that tables for two are a bit too small.
4 out of 5
by A verified travelerfrom Retalhuleu - Guatemala

Unfortunately very bad

Posted Apr 22, 2015
I live close to Guatemla City and I use to stay there a couple times of week, I use to prefer to stay in Barcelo Hotel, but unfortunately this time was terrible, on Saturday night they had a party in Hotel and I can fell my bedroom moving with the very loud song, until 1am, in pregnet it was terrible for me that need to rest. And I could to complete my staying in the hotel with a new song on 6:30am waking me up on Sunday morning. I will not stay in this Hotel anymore ..!!