Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
3.3 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by Wendell from Reno, NV

Very nice change from the hotel scene.

Posted May 11, 2014
Quiet and very intimate setting. Breakfast was great and the live in host even set up plate and silverware for a delivery order. She does not speak English, but she will get you in easy contact with general manager, Sophie, living nearby who does speak fluently in both languages. They are both very friendly and service oriented! Front is a little spooky at night but in the day is fine. Just a couple blocks from sixth street which is closed to traffic and has lots of food and shopping. It is a great alternative to staying downtown. Rooms are upstairs and care should be taken with carpets as there are no slip free pads underneath. Talked the manager about that. Also, ask for rooms away from street if available. Traffic is busy until around 10 pm. I will stay here again!
4 out of 5
for Couples
by Pat from Minnesota, USA

Small B&B in central Guatemala City

Posted Mar 20, 2013
Pros: The proprietor and interior ambiance.
Cons: Barking dog in neighborhood and lack of instructions in room about locations of nearby restaurants and stores.
Location: Somewhat seedy and depressed but safe.
This small B&B is located in an old and nicely maintained/restored home a few blocks from the pedestrian street (6th Ave.) in central Guatemala City. The proprietor, Sonia, speaks excellent English and attended colllege and worked in the U.S. She was very helpful to us in arranging a day trip to Antigua and in ensuring that our stay was pleasant, and we enjoyed meeting her and her family and talking about things in Guatemala. Breakfast was very good but given that the hotel advertises itself as a B&B, it was surprising that it entailed an additional charge of $5 per person. The streets around the hotel, as in all of central Guatemala City, are rather run-down and probably not for those expecting "first world" luxury, but we felt safe walking around the area. We found some nice restaurants in easy walking distance but would have appreciated a list and map in our room telling us where restaurants and stores were located.
1 out of 5
by A verified traveler from Palo Alto, CA

No one was there when we arrived

Posted Apr 18, 2011 on Hotels.com
Unfortunately I can only speak to the external appearance of the hotel. We arrived at 7:30pm, with a confirmed reservation and all of the lights at Casa Carmel were off. No one responded to us knocking or ringing the doorbell, and after waiting for 15 minutes on a dark street in a less than desirable area of Guatemala City with all of our luggage, we cut our losses and found a taxi to take us to another hotel. I don't think it would have bothered me so much if it wasn't such a big safety issue.