Ratings based on 116 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom State College, PA
Nice Hotel, Good Location, Disappointing ServicePosted Feb 17, 2015
Pros: Well maintained and spacious accommodations.
Cons: A couple of upgrades and a more reliable airport shuttle.
Location: Dozens of good restaurants and a mall nearby.
This is a comfortable and nice hotel in an easy to navigate neighborhood in Guatemala City. TVs and bathroom fixtures are in need of an upgrade, but that can easily be overlooked because the hotel is clean and well maintained. Only complaint is because of the airport shuttle. I contacted the hotel in advance to make sure the shuttle would be available when I arrived. I was told that the shuttle would be there and it was not. I took a taxi, which was perfectly reasonable. In the morning, I attempted to take the shuttle (which leaves hourly) only to find that it had departed early (10 mins). I took another Taxi. Drawback is that I selected this hotel over a nearby hotel because of the shuttle, which proved not to be very useful.
for Everyoneby A verified traveler
Great reviewPosted Jan 20, 2015
Very convenient to airport with shuttle service. Service was superb. Breakfast was awesome.
Comment from Hotel Management
Jan 27, 2015 by Alejandra, Hotel Management
thank you for taking the time to share your comments. We are glad that you had a wonderfull stay, and hope to see you soon.
for Studentsby A verified travelerfrom El Salvador
Nice hotel in the Zona 10 districtPosted Jan 19, 2015
Cons: Parking area should be improved in order to have an easy access.
Location: Bars, night life shops and everything one needs for a vacation are close by.
The hotel is well located near all party spots in Guatemala City. However the parking offered is really small and it is hard to maneuver around it. Hotel staff is very nice and were able to do an early check in for us. The view from the room was of other buildings and I could also look at the room next door.
for Business Travelersby FRANCISCOfrom QUERETARO, MEXICO.
DESAYUNO TODOS LOS DÍAS Y WIFI SIN COBRO EXTRAPosted Nov 3, 2014 on Hotels.com
TODO ESTUVO EXCELENTE, SÓLO QUE DEBERÍAN DE INCLUIR EL DESAYUNO TODOS LOS DÍAS Y SIN COBRO EXTRA. ADEMÁS TAMBIÉN DEBERÍAN DE TENER WIFI ABIERTA PARA TODOS EN TODO EL HOTEL Y NO QUE SEA UN COBRO EXTRA.
for Business Travelersby Williamfrom Pittsville Virginia
Not a bad place to stayPosted Oct 13, 2014 on Hotels.com
the stay was good but the room had a smell. I wish that housekeeping would not turn off the A/C to room every day.
by A verified traveler
HORRIBLE parkingPosted Oct 6, 2014
Pros: The rooms are nice.
Cons: The parking! A vallet parking service is necessary! Another parking lot would be great!
Location: Great location. Many things to do nearby.
The parking is tight, very tight. You need to be an excellent driver to maneuver there without scratching your car! If you are traveling with children this parking is a nightmare!
for Business Travelersby Alfonso Efrom Mexico
Muy buen servicio y buena ubicacionPosted Sep 5, 2014 on Hotels.com
Todo estuvo perfecto...
for Business Travelersby Juanfrom Deerfield Beach
Great place at a good pricePosted Aug 12, 2014 on Hotels.com
I stay here most of the time, I love it.I only have good things to say, expect the parking, is tight, and most people stress about it. If that is not an issue for you, it's a great hotel.
for Everyoneby A verified travelerfrom lancaster, pa
Great hotel, greater staffPosted Jul 5, 2014
My family of five got much more than we had expected. The staff is remarkably friendly and more than happy to let you bumble along in Spanish if you like or switch to English if that's your preference. Great stay.
for Everyoneby A verified traveler
Excelente hotelPosted Jun 29, 2014
Excelente hotel, localizado na Zona 10 , próximo de vários hotéis e bons restaurantes.