Crowne Plaza Guatemala (Guatemala City, Guatemala)

Rooms & Rates

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Room type

Two Queen Beds Nonsmoking - Advance Purchase


		2 queenDesk. CD player. Television with premium cable channels. Complimentary wired Internet access. Multi-line phone with voice mail; free local calls. In-room safe. Complimentary weekday newspapers. Minibar. Ensuite bathroom. Bath amenities include hair dryer and complimentary toiletries. Clock radio and iron/ironing board. Air conditioning. Non-Smoking.

Two Queen Beds Smoking - Advance Purchase


		2 queenDesk. CD player. Television with premium cable channels. Complimentary wired Internet access. Multi-line phone with voice mail; free local calls. In-room safe. Complimentary weekday newspapers. Minibar. Ensuite bathroom. Bath amenities include hair dryer and complimentary toiletries. Clock radio and iron/ironing board. Air conditioning. Smoking.

Two Queen Bds Sleep Advantage Nonsmoking - Advance Purchase


		2 queenDesk. CD player. Television with premium cable channels. Complimentary wired Internet access. Multi-line phone with voice mail; free local calls. In-room safe. Complimentary weekday newspapers. Minibar. Ensuite bathroom. Bath amenities include hair dryer and complimentary toiletries. Clock radio and iron/ironing board. Air conditioning. Non-Smoking.

One King Bed Sleep Advantage Nonsmoking - Advance Purchase


		1 kingDesk. CD player. Television with premium cable channels. Complimentary wired Internet access. Multi-line phone with voice mail; free local calls. In-room safe. Complimentary weekday newspapers. Minibar. Ensuite bathroom. Bath amenities include hair dryer and complimentary toiletries. Clock radio and iron/ironing board. Air conditioning. Non-Smoking.

One King Bed Sleep Advantage Smoking


		1 kingDesk. CD player. Television with cable channels. Complimentary Internet access. Complimentary weekday newspapers. Minibar. Bath amenities include hair dryer and complimentary toiletries. Clock radio and iron/ironing board. Air conditioning. Smoking.

Ambassador Suite Smoking


		1 kingDesk. CD player. Television with cable channels. Complimentary Internet access. Complimentary weekday newspapers. Minibar. Bath amenities include hair dryer and complimentary toiletries. Clock radio and iron/ironing board. Air conditioning. Smoking.

One Bed Junior Suite Nonsmoking


		1 BedDesk. CD player. Television with cable channels. Complimentary Internet access. Complimentary weekday newspapers. Minibar. Bath amenities include hair dryer and complimentary toiletries. Clock radio and iron/ironing board. Air conditioning. Non-Smoking.

One King Bed Executive Floor Smoking


		1 kingDesk. CD player. Television with cable channels. Complimentary Internet access. Complimentary weekday newspapers. Minibar. Bath amenities include hair dryer and complimentary toiletries. Clock radio and iron/ironing board. Air conditioning. Smoking.

Standard Room


		1 kingDesk. CD player. Television with cable channels. Complimentary Internet access. Complimentary weekday newspapers. Minibar. Bath amenities include hair dryer and complimentary toiletries. Clock radio and iron/ironing board. Air conditioning. Non-Smoking.

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Check-in time starts at 3 PM
Check-out time is 1 PM

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Accessibility equipment for the deaf
Accessible path of travel
Accessible bathroom
Handicapped parking

In-room accessibility
Roll-in shower
Braille or raised signage

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Property Amenities

In addition to an outdoor pool, Crowne Plaza Guatemala provides a sauna and a fitness facility. Dining options at the hotel include a restaurant. A bar/lounge is on site where guests can unwind with a drink.

This 3.5-star property offers access to a business center, secretarial services, and audio-visual equipment. This business-friendly hotel also offers gift shops/newsstands, complimentary newspapers in the lobby, and room service during limited hours. A roundtrip airport shuttle is complimentary for guests.

Swimming pool - outdoor
Sauna
Complimentary newspapers in lobby
Restaurant(s) in hotel
Room service (limited hours)
Bar/lounge
Airport transportation (complimentary)
Self parking
Multiple large conference rooms
Business center
Business services
Cell phone/mobile rental

Secretarial services
Internet access in public areas - high speed
Porter/bellhop
Safe-deposit box at front desk
Audio-visual equipment
Number of floors - 9
Babysitting or child care
Hair salon
ATM/banking
Gift shops or newsstand
Fitness facilities
Air-conditioned public areas

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Rooms

Air-conditioned accommodations at Crowne Plaza Guatemala offer CD players and minibars. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Rooms are equipped with wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and direct-dial phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Room Amenities

Wireless Internet access
CD player
Air conditioning
Complimentary weekday newspaper
Internet access (complimentary)
Direct-dial phone
Minibar
Coffee/tea maker

Daily housekeeping
Complimentary toiletries
Hair dryer
Iron/ironing board
Clock radio
Desk
Cable television service
Cribs (infant beds) available

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Dining

Crowne Plaza Guatemala has a restaurant on site. Room service during limited hours is available.

Recreation

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness facility.

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Crowne Plaza Guatemala

3.5

out of 5

avg. guest rating

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Showing 1 - 10 results (of 19) · See more Crowne Plaza Guatemala reviews

A Traveler from los angeles

1.0

out of 5

“bad hotel”

bad choise

Area recommendations

antigua, Guatemala

A Traveler from USA and Venezuela

3.0

out of 5

“Too Basic”

it is just too simple and basic.

Luis G from Cali, Colombia

5.0

out of 5

“Good Hotel - Short Stay”

Most of the Crowne Plaza´s I've stayed in are old hotels re-done to modern standards. This was wxactly the case. The walls and the furniture were old but in good condiiton and made to look adequate under today's standards in 5 star hotels. The Crowne Plaza is somewhat forgotten since it is not in the "Zona Viva" (the hip and trendy place) which is 5 minutes (cab-drive) so it is not the type of hotel for families or vacationers who want to walk near-by and grab a bite to eat. This hotel is close to the airport and has shuttle service (very timely I must add) whicj is a great plus for us business travellers. I had the benefit of staying in the executive floor which is really very nice. Great personal service, snacks, drinks, etc....even meeting rooms.....and a small but convenient business room exlcusive for the executive floor. Wifi service all around....a huge plus if you are blackberry, ipad and laptop addict. All in all a good hotel, priced accordingly, clean, well serviced and appropiate for travellers on business to Guatemala (which was my case).

Area recommendations

Guatemala´s Zona Viva is the hip and trendy neighborhood. Great restaurants, bars,shops and hotels. If you are looking for a hotel where you can walk around and have an alternative to hotel room service, this is where you need to stay. A must place to see is the Hotel El Convento in antigua Guatemala. This is a gorgeous place to see.....and if you have the chance to stay....even better!

A Traveler from Bogota

4.0

out of 5

“good option in Guatemala city”

good option in Guatemala city

Michael L from Idaho

1.0

out of 5

“Public areas decent; rooms lacking”

The public areas of this hotel are not bad. They're somewhat small in comparison with other hotels (such as the Westin) on the hotel strip and major artery named Reforma. However, the rooms (we rented two) were a big disappointment. In fact, they were bad enough that we took pictures of one of them in an attempt to get a refund from Crowne Plaza. The bathroom was very, very small, had cracked walls, and an old tub with stains. It was a bathroom you would've expected at a small, older motel outside some US city. The room itself was lacking too in that all the furniture (literally all of it) was damaged. It looked like someone had taken their luggage and swung it around in the air and hit pretty much every piece of wood furniture in the room. The carpet was also badly stained, and we also took pictures of that. What we felt was the only more positive aspect to the room were the beds, which were very comfortable and seemingly clean. We contacted the hotel to at least advise them of this situation with there rooms and to offer to send them the photos. However, in two weeks we've received no response. The chain Crowne Plaza simply continues to say that they're forwarding each message to the hotel. It's a black hole. We've stayed at the Westin in Guatemala City prior to this. Take my word for it...go with the Westin. You'll be happier, despite paying a few more dollars.

Area recommendations

Avenida Reforma - For safety reasons.

Jerry M from Granite Bay, CA

5.0

out of 5

“Exceeded our expectations”

We expected a standard room but got an executive room with all the trimmings, including a great breakfast. The room was extremely comfortable. We only wish we'd stayed here at the beginning of our trip, as well.

RAFAEL from QUERETARO, MEXICO

3.0

out of 5

“NOT LIKE IT”

THE PEOPLE AT THE FRON DESK WAS NOT HELPFUL

Area recommendations

ZONA 10, IS WHERE RESTAURANTS ARE AND OTHER ATTRACTIONS.

A Traveler from San Jose, Costa Rica

1.0

out of 5

“Not likely ....”

Wasn't a good experience, no costumer service when mistakes are made.

Esteban M from Costa Rica

3.0

out of 5

“Not Impressed”

The hotel was OK, it is very close to the airport. There are many fast food restaurants across the street, but for good restaurants you'll have to take a cab to zona 10. If you want to walk to any place you'd better look for a hotel in zona viva.

A Traveler from Florida

5.0

out of 5

“Great Hotel”

Fabulous breakfast buffet included in price.

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Showing 1 - 10 results (of 19) · See more Crowne Plaza Guatemala reviews

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