Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom central american traveller

close to airport and Transport de Sol bus

Posted Mar 22, 2015
Great place to chill after long flight/ bus journey. Staff very welcoming and helpful
Comment from Hotel Management
Mar 25, 2015 by Lizeth de Amado, Hotel Management
Dear Guest, we appreciate your comments and your preference to our services. We hope you will come back as soon as you can. Best regards, Lizeth de Amado Sales Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

Posted Mar 20, 2015
The staff at the hotel is always ready to help you When I arrived I don't have desk in my room in 5 minutes I have one
Comment from Hotel Management
Mar 25, 2015 by Lizeth de Amado, Hotel Management
Dear Guest, we appreciate your comments. Best regards, Lizeth de Amado Sales Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel, decent rate, close to the airport.

Posted Feb 20, 2015
Not much to say. Hotel is ok with the rate they charge but the Bar and Restaurant are pretty dull. Plenty of fast food outside around the corner though. Good hotel to spend the night before an early flight out from Guatemala.
Comment from Hotel Management
Mar 12, 2015 by Lizeth de Amado, Hotel Management
Dear Guets thank you for your commenst about our service. We appreciate your choice. Best regards.
Comment from Hotel Management
Mar 12, 2015 by Lizeth de Amado, Hotel Management
Dear Guets thank you for your commenst about our service. We appreciate your choice. Best regards.
Comment from Hotel Management
Mar 12, 2015 by Lizeth de Amado, Hotel Management
Dear Guets thank you for your commenst about our service. We appreciate your choice. Best regards.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oregon

Great for the price

Posted Feb 16, 2015
Pros: Convenience to the airport. Shuttle was waiting for us when we landed. Return shuttle was right on time. Staff was courteous and helpful.
The hotel staff are very helpful. We had some problems with our room air conditioner. The maintainance crew came up immediately. Since they couldn't fix it, we were upgraded to an executive room. These rooms are nice!!! Just ask for a room on the street side and not the airport side. Huge difference in noise.
Comment from Hotel Management
Mar 12, 2015 by Lizeth de Amado, Hotel Management
Dear Guest is nice to hear this news and more special to know you received a good service. Our commitment is that our guests feel at home. We look forward to serve you again. Best regards,
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom San Jose, Costa Rica.

Close to Airport

Posted Feb 12, 2015
Pros: its location is good near the airport.
Cons: The hotel looks old, this is your first impression.
Location: it's not much things to do near the hotel, you must to move to zone 10 or "zona viva".
Very close from from airport, but the area around the hotel seems unsafe, specially at late night.
Comment from Hotel Management
Mar 12, 2015 by Lizeth de Amado , Hotel Management
Dear Guest, we appreciate your comments. Let me tell you that we are working very hard in renovate our principal areas and rooms. Step by step we are making changes. Thank you for choice our services. Best regards, Lizeth de Amado Sales Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport

Posted Nov 27, 2014
Great location if you are in need of a hotel after a long flight. Shuttle bus forgot to pick us up and had to be recalled, but other than that it was good service. The buffet in the morning looks delicious... I missed out but would definitely recommend it.
Comment from Hotel Management
Mar 12, 2015 by Lizeth de Amado, Hotel Management
Dear guest, we appreciate your commets. Thank you for your preference. We follow working hard to serve you as you deserve. Best regards,
5 out of 5
Recommended
for Business Travelers
by DAVIDfrom Madrid

Servicio excelente

Posted Nov 20, 2014 on Hotels.com
Una muy buena ubicaciĆ³n para poder moverme con facilidad y acudir a mis reuniones a diario.
5 out of 5
Recommended
for Business Travelers
by LAURA VIRGINIAfrom Madrid

Servicio excelente

Posted Nov 20, 2014 on Hotels.com
Un hotel muy buen ubicado para poder acceder a todas mis reuniones.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom San Jose, Costa Rica

Old hotel very well located.

Posted Oct 13, 2014
Pros: The pool is warm.
Cons: I think this hotel must be renovated.
Location: Nice location.
This is a old hotel which needs facilities improvements. The pool is clean and warm. Location is great since you can go to downtown without any problem.
4 out of 5
Recommended
for Business Travelers
by Johnfrom Australia

one night

Posted Sep 21, 2014 on Hotels.com
Close to the airport with shuttles every 30 min. Some luxury after 10 weeks in Guatemala. I enjoyed the stay.