Outdoor pool, pool umbrellas
Check availability

Reviews of Filadelfia Coffee Resort & Tours

4 out of 5
Filadelfia Coffee Resort & Tours
150 mts. Norte de la Iglesia de, San Felipe de Jesus, Jocotenango, Sacatepequez

Reviews

9.0

Wonderful

Rating 10 - Excellent. 107 out of 157 reviews" "
Rating 8 - Good. 35 out of 157 reviews" "
Rating 6 - Okay. 11 out of 157 reviews" "
Rating 4 - Poor. 2 out of 157 reviews" "
Rating 2 - Terrible. 2 out of 157 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, georgious estate in the heart of the coffee belt, so close to Antigua
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not clean, the pool was cold and dirty. Food was as well disappointing.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not Like the rooms assigned 😩too much noise and the staff offered a mini and noising fan The place is awesome but not had the best experience with the rooms for me and my family
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful property that is quiet and clean. Staff is very friendly and they offer fantastic activities.
Stayed 4 nights in Aug 2019

6/10 Okay

Herman

Liked: Cleanliness, property conditions & facilities, room comfort
Restaurant service very slow!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente atencion y servicio . Muy agradecidos con todo el personal del Hotel
Stayed 3 nights in Aug 2019

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

2/10 Terrible

Jorge

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Do not stay at this hotel
Booked king bed room and was put on a double bed room. Also before arriving hotel contact me to try to cancel via Hotels.com and book directly. Hotel still hasn’t done anything regarding the issue with the reservation. If a king bedroom was booked ahead of time do not overbook your rooms and offer whatever is available. Management was either not available or too busy to talk to us. Go and stay elsewhere in Antigua, the other hotels I stayed at had way better service.
Stayed 2 nights in May 2019

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it would not return
Staff was not helpful , would not stay again very disappointed
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, nice rooms, quiet hotel. The grounds and amenities were good. Only handicap was the mosquitoes.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lindo pero con un detalle importante a corregir
Este hotel es muy lindo con un ecosistema adorable, me he hospedado varias veces, pero en esta oportunidad tuve el infortunio de quedarme en las habitaciones del primer nivel y tuve la muy mala experiencia que se escucha todo del huésped de arriba y es muy molesto, porque paso que da se escucha y me toco una alma en pena que se dedicaba a caminar, fue muy desagradable, así que ese tema debe de mejorarse significativamente y tómenlo en cuenta.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JUST AMAZINGLY AMAZING :) LOVED IT A BEAUTIFUL PLACE
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice place, good facilities, but behind on service and property amenities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Roberto, Houston, TX

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful gettaway, nestled in between coffee fields and a few minutes away from Antigua Guatemala. They offer an endless amount of activities to keep you entertained for days. I would highly recommend.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is absolutely beautiful but we had to pay extra to upgrade because the room they gave us was in between the lounge and the restaurant. The staff wasn't very friendly and did not take the time to explain amenities.
Stayed 1 night in Jan 2019

10/10 Excellent

Jose R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Amazing
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was sooo tranquil. It was a little slice of heaven at the beginning of my trip to Guatemala. I would definitely go back!
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Grounds are picturesque and staff is eager to please. Nice to have great coffee on site. No spa/massages or shuttles to town. Have your Uber app ready if staying here.
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very beautiful and well maintained property. Wifi is a bit slow / cuts out so plan in advance if you need to work while visiting. Staff is very pleasant and accommodating. Beds are comfortable, coffee is excellent! The featured breakfast is wonderful. Property is extremely safe (double gated / guarded entrance, guards take care to notice your name and room information when you're leaving / returning to the property.) Would definitely stay here again if situation befits.
Stayed 2 nights in Dec 2018

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handsome Propery with History
Great property. Be sure to take the tour while you are there. The hotel is actually pretty new, but blends beautifully with the 1800s era structures.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The property is nice it has beautiful gardens and decoration
Stayed 1 night in Sep 2018

10/10 Excellent

Rodolfo, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The coffee plantation surrounding the hotel is very peculiar and I’d adds a special environment
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Paul M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever in Antigua.
No negative to offer. Stay was awesome from arrival to departure. We spent 5 wonderful days there. This is now our new Antigua hotel. :) Parking is good, WiFi is great, Food is excellent. Great location.
Stayed 5 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is awesome, the hotel es very cozy
Great pool, awesome gardens, we loved the hotel design. Great place
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded quiet hotel
Clean spacious very helpful staff. Other outdoor activities available. Only 10 minutes to Antigua Gorgeous scenery.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, peaceful and beautiful
Many things to do, if one wishes, coffee farm tour, mountain biking, bird watching, paintball, zip lining, etc. Or very peaceful if one just wishes to relax, read, nap.
Stayed 2 nights in Apr 2018
Response from Front desk Filadelfia. on May 1, 2018
Thank you very much for your comments. It was a pleasure to serve you. Kind Regards.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First hand experience of Guatemala
Hospitality was wonderful. Enjoyed being part of a working farm and the culture of the area.

8/10 Good

Juan, Guatemala City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel great for getaways
The Hotel aesthetics is great, beautiful gardens and architecture, has lots of entretaining things to do, the restaurant is small but nice, has good tasting food, the staff is nice and helpful, the only thing I struggled with was that there were no fans or A/C in our Superior King Room.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel by Antigua
Beautiful natural setting Fabulous for relaxing Hotel staff wonderful Fun activities available
Stayed 6 nights in Mar 2018

10/10 Excellent

Manny, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2018 Great Start!
Nice Hotel, quite, great to walk around and enjoy the silence of the nature, sorrounded by Coffee plants. The Coffee tour is great, learned a lot about Coffee. Cheers with a cup of Premium Coffee from Filadelfia.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
This Hotel was what my wife nd I were looking for, quiet, pleasing, and for the most part beautiful. The staff were super nice and courteous. The food was real tasty. The only thing I didn’t like about the room was the pillows, too hard, but other than that my wife and I were very satisfied.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and relax hotel
Everything good just the water in the room was not hot...
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary nightmare
We have stayed here many times but this time was not pleasant. We were woken up by a group of bridesmaids next room yelling and slamming doors at 6 am. It was a complete chaos. We ordered our breakfast to be delivered to our room and they wanted to charge a delivery fee?? Ridiculous. We tried to go out on our private porch to enjoy the view but there were people in the bridal party walking in front of our room all afternoon. We had no privacy. It felt uncomfortable, we tried to explained this to the front desk but they insisted we could not change rooms. The pool had no towels we had to go back to our room and call for towels to be delivered, twice. The room was too hot at night there should be like a ceiling fan to cool down.
Stayed 1 night in Nov 2017

8/10 Good

jenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but too far
The hotel is gorgous, a coffee plantation transformed in a hotel with a well trained staff. It has very extense gardens a pool and jacuzzi. But it is too far from Antigua and yoy will need a taxi to get in an out. Über will cost you $20Q but the taxi from hotel $60Q and it is almost impossible to get an Über to get from the hotel to Antigua. They do have a free shuttle, but only 3 times a day. If you like to stay close to “the action”, this is notvthe roght hotel for you. If you want a family stay in a beautiful and nice hotel, this hotel is perfect
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Krista, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peacefull place
The hotel is simply wonderful, the property is beautiful! Food excellent! The internet is not that good, just in the rooms. Could have a nice spa in such a big property . Definetly we are coming back
Stayed 3 nights in Sep 2017

10/10 Excellent

Lauren, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful luxury on charming grounds
The hotel was exceptional Loved the open architecture, pool, views and attentive staff. Never wanted to leave my balcony. But, we had to in order to enjoy the hotel's zip lines, horseback rides and coffee plantation tours that were literary out the back door. Already planning our return trip.
Stayed 3 nights in Sep 2017

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
48th anniversary stay for my wife and me.
Large beautiful complex, the hotel was only one part of this stately coffee plantation. It had its own tours, shuttles, horse back riding, paint ball war area, as well as a outdoor heated pool, two restaurants and many other amenities. My favorite place to stay in Guatemala!
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017