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Room type

Standard Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Single Room

Max Occupancy: 1 guest

3-star Guatemala City hotel in Zona Viva with free breakfast

Location

Located in Zona Viva, this hotel is within a 10-minute walk of El Obelisco, Union Church of Guatemala, and Plaza Fontabella Shopping Center. The Village Shopping Center and Oakland Mall are also within 1 mi (2 km).

Hotel Features

A bar/lounge, WiFi in public areas, and coffee/tea in the lobby are available at this smoke-free hotel. Free full breakfast, free self parking, and a free airport shuttle are also provided. Additionally, 24-hour room service, meeting rooms, and concierge services are onsite.

Room Amenities

All 116 rooms boast fireplaces and offer WiFi and 24-hour room service. Wired Internet and down comforters are standard, as are LCD TVs with cable channels.

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Hotel Amenities

Hotel Amenities

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and high-speed wireless Internet access is available for a surcharge.

This Guatemala City hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. Guests can use the outdoor pool and health club at a partner hotel. A roundtrip airport shuttle is complimentary to guests at scheduled times. Complimentary self parking is available on site. A total renovation of this property was completed in January 2013.

Hotel Biltmore is a smoke-free property.

  • 24-hour front desk
  • Free airport transportation
  • Babysitting or childcare (surcharge)
  • Bar/lounge
  • Coffee/tea in lobby
  • Free newspapers in lobby
  • Computer station
  • Concierge services
  • Dry cleaning/laundry service
  • Elevator/lift
  • Free breakfast
  • Free self parking
  • Gift shops or newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • Number of buildings/towers - 1
  • Number of floors - 5
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in lobby
  • Total number of rooms - 116
  • Tours/ticket assistance
  • Use of nearby fitness center (discount)
  • Wedding services
  • WiFi (surcharge)
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Family Friendly Amenities

  • Babysitting or childcare (surcharge)
  • Grocery/convenience store
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds available

Internet

Available in all rooms: Wireless internet access ( 18.30 USD per 24-hour period ), Wired high-speed Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Room Amenities

  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Free toiletries
  • Connecting/adjoining rooms available
  • Cribs/infant beds available
  • Daily housekeeping
  • Desk
  • Dial-up Internet access (surcharge)
  • Down comforter
  • Fireplace
  • Hair dryer
  • In-room childcare (surcharge)
  • In-room safe (laptop compatible)
  • Iron/ironing board
  • LCD TV
  • Phone
  • Premium TV channels
  • Private bathroom
  • Rollaway/extra beds available
  • Room service (24 hours)
  • Shower/tub combination
  • Turndown service
  • Wired high-speed Internet access (surcharge)
  • WiFi (surcharge)
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Where to Eat

A complimentary full breakfast is served each morning between 6:30 AM and 10:30 AM.

24-hour room service is available.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children under 11 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 18.30 per 24-hour period (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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