Ratings based on 54 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
80% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom El Salvador

Pintoresco hotel

Posted Apr 13, 2015
Fuimos atendidos rápidamente, todo el servicio fue muy bueno, las instalaciones son muy bonitas y hay muy buena limpieza.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Ontario

The location was perfect, close to everything

Posted Feb 27, 2015
Everything about this hotel was amazing. The staff spoke both Spanish and English and helped us organize many day tours. The rooms were cleaned and comfortable. But overall the best part was the location! It was close enough to the main square but far enough that it was quite!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ny ny

Nice gardens Terrace has volcano view. Rooms medio

Posted Feb 22, 2015
I was unable to change money which I was told I could, I asked about 8 times and each time was told they had no quetzals to change for mydollars. Also the price took a big hike when I got there from what I was quoted online they did not indicate there was a 22% tax. But I would still return because the garden was beautiful and the location was great
4 out of 5
Recommended
for Everyone
by A verified travelerfrom mexico

便利な場所にある素敵なホテル

Posted Feb 5, 2015
シャンデリアがあってアンティークな雰囲気の部屋でした。庭には、小さな噴水や花があり とてもキレイです。いつでも無料で利用出来るコーヒーや紅茶のサービスもありました。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Taos NM

Great location & staff

Posted Jan 28, 2015
Small cramped room; very helpful staff; good breakfast
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel in central location.

Posted Jan 5, 2015
Pros: Central location.
Cons: I would improve customer service.
Location: Pretty much everything is very close, including Santa Catalina Arch and San Jose Cathedral.
This hotel is centrally located, so that's very convenient for walking to all the places of interest and restaurants in Antigua. Rooms are basic and have everything one needs. However, our room was located right next to where everyone was passing by and so when windows are open, there is no privacy and it can get loud. Also, I felt that hotel staff was not very nice and welcoming.
3 out of 5
Recommended
for Everyone
by A verified traveler

One of the best you're gonna get in San Pedro

Posted Jan 5, 2015
Not great choice in San pedro! This is one of the best.
2 out of 5
by A verified travelerfrom Houston

Overpriced hotel with poor room conditions.

Posted Jan 3, 2015
Our room was very rundown with cracks, mold, and a shower handle nearly broken off. I would expect this in a budget hotel but for a hotel that was 100 plus it was a big letdown.
4 out of 5
Recommended
for Families
by Sharonfrom Bermuda

Mixed thoughts

Posted Jan 2, 2015 on Hotels.com
Hotel Casa is in an ideal location being close to the Park and town center and close to everything. The staff was friendly and the hotel was clean. I loved the beautiful courtyards. On the other hand, the rooms were dark and ours had only a tiny Window in the bathroom. The lighting was very dim. The walls between rooms were very thin and we could hear everything from the next room including snoring nightly which kept us awake. A good hotel for a short stay.
2 out of 5
by A verified travelerfrom California

Pictures better than what it is

Posted Dec 24, 2014
This hotel is not good. Sheets were worn out with holes in them. You can hear every noise outside making it hard to sleep.