Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
3.0 Service & staff
2.0 Room comfort
3.0 Hotel condition
They paid and stayed.
Recommendedby C. Price from USA
Lovely site but no hot waterPosted Jun 6, 2013 on Hotels.com
The grounds are perfectly lovely & an excellent place for a conference. The rooms look charming & on our first visit there were acceptable. However, we booked a visit recently & did encounter several problems which made our continued stay there not possible. Due to volcano activity in the area a very fine black dust was on the floor making it necessary to wipe your feet prior to putting on your shoes. The other major problem was no hot water. When we spoke to the manager about it she came up to the room to check & advised us that it was hot according to their standards. We find this unacceptable & relocated to another hotel.