Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
2.7 Service & staff
3.0 Room comfort
3.0 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Guatemala
Beautiful hotel, terrible servicePosted Mar 20, 2015
People at the counter really need training. They are very rude
for Everyoneby A verified travelerfrom F
Nice oasis in a busy cityPosted Mar 5, 2015
It was clean, and nice. The staff were exceedingly friendly and happy to accommodate our requests. No complaints!
by A verified travelerfrom tx
Posted Sep 12, 2014
Did not get the room that I paid for. I paid for a room with a kitchenette and did not get it. They just gave me a room with one bed and basically nothing else in it. When we asked for the room we requested, they said that is all they have. I had requested airport shuttle and we waited for over an hour and had to borrow a phone to call them. They had no intention of picking us up. This was 10 at night. I would not stay here again