Ratings based on 172 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom México

Hotel lindo y en zona muy tranquila

Posted May 25, 2015
Pros: las instalaciones y la cortesía del personal
Cons: el menú del restaurante es muy limitado
hotel acogedor y lindo, pero esta como a cuatro cuadras del centro y por la anoche el camino es un poco obscuro, las instalaciones son muy lindas y l atención del personal es excelente
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the center of Antigua.

Posted May 7, 2015
Pros: The gardens are beautiful. Marimba on Sundays for Lunchtime.
Cons: Difficult to say.
Location: Ruins, shops, restaurants, bars, etc. wiithin walking distance.
Everything within walking distance. Quiet. Great gardens and spa.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Lovely hotel in Antigua

Posted Apr 27, 2015
Pros: Aesthetics: lovely garden, colonial architecture; attentive and gracious staff.
Location: Easy walk to Antigua center.
When we arrived we were shown to a small room, dark and hot. We had stayed at Porta Hotel Antigua earlier, and requested another room. We were shown a similar room in another section of the building, near a busy street. We talked to the front desk manager, and were given a lovely, spacious, light and fresh room. Staff and security were amazingly attentive, 24 hours a day.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Connecticut

Posted Apr 20, 2015
Pros: Great location in Antigua, can walk anywhere
Cons: Hotel is noisy on week ends because each week end they have weddings with loud music on late in the night. Beds are firm and double size.
Location: Great location in Antigua, can walk anywhere
Excellent experience at this family friendly hotel. Gorgeous swimming pool, nice playground. Friendly staff and excellent restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with great service

Posted Apr 18, 2015
Very helpful staff and great accommodations. Great restaurant with a lovely view of a volcano.
4 out of 5
Recommended
for Everyone
by A verified traveler

Porta Hotel

Posted Apr 14, 2015
Pros: Great location, peaceful, tranquil, majestic volcanoes.
Cons: The coffee machine in the room did not work. New machine produced horrible tasting coffee. Very disappointing for top coffee producing country.
Location: So much to do hard to list all. Carriage ride is a must, excellent eateries, must visit Filadelfia coffee. Welt restaurant. Spend time in the park.
Porta Hotel Antigua hides in plain sight. Awesome!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, OR

Gorgeous grounds; walk to anywhere.

Posted Mar 30, 2015
This hotel has great character! Beautiful gardens and very nicely decorated. Beds were comfortable and rooms had everything needed for a nice stay. Easy to walk anywhere, but it's far enough from the center to stay relatively quiet. We felt completely safe. The food is quite good too. The wait staff aren't very attentive and the bartender doesn't appear to have much experience, but this may be quite typical - or at least, I've found it to be in the smaller towns. For the price, I did have higher expectations in these areas. Overall, a very nice place to spend time - we'll go back again.
Comment from Hotel Management
Apr 12, 2015 by GuestRelationsManager, Hotel Management
We are so glad you've enjoyed your stay with us. Please do not hesitate we are taking into consideration your comments about our staff so we can train them and always provide an excellent service to all of our guests. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, Texas

Loved it!

Posted Mar 16, 2015
Pros: Everything.
Cons: Everything was fine.
Location: Great location, very close to the plaza, restaurants and shopping. Try Inca Restaurante, delicous Peruvian food 4th Ave South #10.
I enjoyed my stay at Hotel Porta Antigua. The hotel is very nice, I love everything about it. The staff was friendly, specially Karina and Evelyn, they helped me booked some activities. The grounds are beautiful, I didn't get to use the pool, but everything looked really nice. The restaurant is nice, I had breakfast there and it was good. I would stay here again. Thank you!!
Comment from Hotel Management
Mar 21, 2015 by GuestRelationsManager, Hotel Management
Dear Iris, Thank you so much for sharing your comments! We hope to see you again around here very soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Best all round hotel stay for families in Antigua.

Posted Feb 16, 2015
This 200 room + hotel built in colonial style with actual sections preserved from the 17th century is an oasis just 3 blocks from the Parqueo Central (central park). The court yard has a beautiful pool and table service and a fully equipped gym is steps away. There are spa service to gently massage away whatever you're running from or to. Check-in is quick. TheValet parking. The rooms are
Comment from Hotel Management
Mar 6, 2015 by General Management, Hotel Management
Dear AdrienneRosen, Thank you for sharing such a glowing review! We hope you can visit us again in a near future. Regards,
5 out of 5
Recommended
for Getaway With Friends
by Borisfrom Punta Cana

Excellent value for money

Posted Feb 16, 2015 on Hotels.com
Excellent value for money.
Comment from Hotel Management
May 9, 2015 by CustomerServiceMngmnt, Hotel Management
Dear Mr. Boris, Thank you for sharing your comments. Have a nice day!