Room type

Deluxe Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Get an overview of this hotel3.5-star Guatemala City hotel in Zona Viva with free parking

Location

Located in Zona Viva, this hotel is within a 10-minute walk of Union Church of Guatemala, Plaza Fontabella Shopping Center, and El Obelisco. The Village Shopping Center and Aldawa Mosque are also within 1 mi (2 km).

Hotel Features

A restaurant, WiFi in public areas, and coffee/tea in the lobby are available at this hotel. Self parking is free. Additionally, 24-hour room service, conference rooms, and meeting rooms are onsite.

Room Amenities

All 104 rooms offer free WiFi, 24-hour room service, and LCD TVs with cable channels. Free newspapers, hair dryers, and safes are among the other amenities that guests will find.

Renovations & Closures

The hotel will be renovating from 15 May 2015 to 31 July 2015 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Exterior
  • Fitness facilities
  • Front desk
  • Lobby
  • Parking area
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. High-speed wireless Internet access is available for a surcharge. Event facilities include conference space and meeting rooms. For a surcharge, a roundtrip airport shuttle at scheduled times is offered to guests. This Guatemala City hotel also offers a garden, coffee/tea in the lobby, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

  • 24-hour front desk
  • Airport transportation
  • Airport transportation (surcharge)
  • Breakfast available (surcharge)
  • Coffee/tea in lobby
  • Free newspapers in lobby
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-out
  • Free self parking
  • Garden
  • Laundry facilities
  • Luggage storage
  • Meeting rooms
  • Number of buildings/towers - 1
  • Number of floors - 5
  • Number of meeting rooms - 7
  • Porter/bellhop
  • Restaurant
  • Total number of rooms - 104
  • WiFi (surcharge)
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Family Friendly Amenities

  • Cribs/infant beds (complimentary)
  • Free Wi-Fi
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Wireless internet access ( 10 USD per day )

Parking

Free self parking

Room Amenities

  • Air conditioning
  • Cable TV service
  • Climate control
  • Free newspaper
  • Free toiletries
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Daily housekeeping
  • Desk
  • Free WiFi
  • Hair dryer
  • In-room safe
  • Iron/ironing board (on request)
  • LCD TV
  • Microwave (on request)
  • Phone
  • Premium TV channels
  • Private bathroom
  • Refrigerator (on request)
  • Room service (24 hours)
  • Shower only
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Garden Court - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Clancys Pub - This pub serves light fare only. Happy hour is offered.

24-hour room service is available.

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Spa Services

  • Manicures and pedicures
  • Massages
  • Facial treatments

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 11 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed

Noise-free rooms not guaranteed

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 14 per person (approximately)
  • Fee for in-room wireless Internet: USD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per day (rates may vary)
  • Airport shuttle fee: USD 5 per person (one way)
  • Early check-in fee: USD 30
  • Late check-out fee: USD 30
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
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