Ratings based on 46 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Coeur d'Alene, ID

Nice hotel in center of things

Posted Jun 23, 2014
We stay at the Intercontinental often because they have nice restaurants (and others outside the hotel close by), a wonderful staff and the rooms are reliably clean and comfortable. It is a higher cost than some in the area but much nicer than many of them. The staff is so friendly and helpful that they are a big part of why we stay there.
4 out of 5
Recommended
for Everyone
by Tsuyoshi from Mexico City

Quick business trip

Posted May 31, 2014
Great rest, fast in and out of the hotel. Great location
5 out of 5
Recommended
for Everyone
by Shoping from Costa Rica

This is a quality hotel in Guatemala City

Posted May 20, 2014
Pros: Very clean and confortable
Cons: Everything was fine!
Location: Great location, close to the airport, museums, shopping malls, in the heart of the "zona viva" in Guatemala.
The hotel is very nice in a very nice neiborhood, close to everything in the city. I would recommend it to any friend. Guatemala has always something else to surprise me again and again, very nice hotel in a lovely country. for sure i will be here again in the near future.
5 out of 5
Recommended
for Couples
by Mariana from Fort Lauderdale

Honey Moon

Posted May 14, 2014
Pros: Excellent
is confortable hotel I like so much the room is spaciosus and very nice
3 out of 5
by Business Travel from Orlando

Old Hotel, which would need a facelift

Posted Apr 5, 2014
Staff was nice, but the facility is old and in a need of facelift.
3 out of 5
Recommended
for Everyone
by Olinto

Great Room but AC not working well

Posted Feb 22, 2014
Cons: Check in Time and AC
Location: Many restaurants
The room was very clean, the Ac was not working properly. The hotel most have been full because I checked in at noon but got the room until 4 pm.
5 out of 5
Recommended
for Everyone
by Frank from Miami

A great hotel in Guatemala city good location

Posted Feb 18, 2014
Pros: T
Cons: The personal services
Location: Good night life clubs and restaurants just outside your door.
Great staff they remenber your name from the time you enter to when you leave great services
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelent Hotel in Zona Viva

Posted Feb 16, 2014
Excelent service! Well ubicated, nice japanese restaurant inside the hotel.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jan 23, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Henry Z from Miami

Guatemala January 2014

Posted Jan 19, 2014 on Hotels.com
Everything was perfect , the Hotel its one of the best in Guatemala City