Ratings based on 113 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

GREAT CUSTOMER SERVICE

Posted Jun 15, 2015
This is the third time I've stayed in this hotel and the staff are SUPER welcoming.
Comment from Hotel Management
Jun 17, 2015 by J. Santos, Hotel Management
Dear Anonymous, Thank you for sharing your experience. We love to hear our guests and visitors that came back because of our warm and SUPER welcoming staff. Thank your for your preference. Best regards, Juan Andrés Santos Quality Assurance Coordinato
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Fl

Nice hotel close to the airport

Posted May 24, 2015
Pros: Modern, clean efficient, great staff, nice restaurant, pool with great airport view
Cons: All Ok,
Location: Airport and car rental is just steps away. Close to bus terminal
On business in Guayaquil, very convenient close to the airport and car rental. Good food, excellent staff. Nice new and clean. Will definitely recommend for business
4 out of 5
Recommended
for Everyone
by A verified traveler from Cuenca, Ecuador

Comfortable Hotel Three Blocks From the Airport

Posted May 20, 2015
Pros: Location, shuttle, clean and comfortable room. The room was not noisy, which was a concern considering its location so close to the airport.
I arrived very late (4:30 AM) and the staff was very quick and efficient. The room was clean and comfortable, check-in and check-out were fast and easy, and the hotel's shuttle to the airport made the transfer fast and easy. Very convenient hotel for travel through the Guayaquil airport.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Patagonia

Great service!

Posted Apr 17, 2015
Pros: Great service!
Have stayed in this hotel a number of times, and love it for its convenience to the airport, as well as for its comfort. Carla in the dining area made our trip extra special, as she remembered what we like and she has a lovely big smile!
Comment from Hotel Management
Apr 21, 2015 by JSantos, Hotel Management
Dear Clementina, Thank you for your review. We love to hear our guests enjoyed their stay and our team gave you a great experience. See you soon. Juan Andrés Santos Quality Assurance Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from rockville md

Conveniently located near to the airport and buss

Posted Apr 12, 2015
Great breakfast shuttle service could be better ..
Comment from Hotel Management
Apr 15, 2015 by JSantos, Hotel Management
Dear irayda, Thank you for your comment. We are really sorry for any inconvenience with the shuttle service. See you soon,
5 out of 5
Recommended
for Couples
by Cecilia from Colorado

A climb to Las Peñas.

Posted Apr 5, 2015 on Hotels
Short stay but excellent.
Comment from Hotel Management
Jun 20, 2015 by J Santos, Hotel Management
Dear Cecilia, Thank you for writing. Hope next time can stay longer to enjoy all the hotel facilities. Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary Canada

Great for the airport

Posted Mar 19, 2015
Pros: Proximity to the airport.Very clean and very comfortable
Cons: Continental breakfast included would be an improvement
Prior to our arrival I emailed the hotel to request pick up! We were met at International arrivals and taken to hotel,2 minutes in their shuttle. Room was a good size,clean and very comfortable Took us back to the airport for our flight to Cuenca the following day
Comment from Hotel Management
Mar 25, 2015 by Quality Coordinator, Hotel Management
Dear Dorothy, Thanks for sharing your experience. Great you enjoyed our good size, clean and very comfortable rooms. Hope you had a great time with us. See you soon, Juan Andrés Santos Quality Assurance Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from Montana, USA

Two short stays

Posted Mar 19, 2015
Pros: Friendly and helpful staff.
Location: Very close to the airport and there are stores very nearby if you need anything. We did not spend extra time in Guayaquil.
We stayed a night after arriving in Ecuqador and another the night before we left. The staff is extremely conscientious and friendly. We found a hotel representative at the airport when we arrived. They had a shuttle for us within minutes. The room was spatious, quiet and clean. Several staff spoke English which was helpful for us. They're always available if you need anything and were happy to make a phone call for us. When we left the wakeup call was on time and the shuttle ready for us at 0400 as requested.
Comment from Hotel Management
Apr 15, 2015 by JSantos, Hotel Management
Dear Fred and Cathy, Thank you for sharing your experience with us. We are glad you had a great time with us. Our main mision is to make our guest feel really good care and confortable with our facilities and warmth service. Hope to see you soon to bring you the best of our service. Warm regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Buenos Aires

Estrategica ubicación y confortabilidad

Posted Mar 15, 2015
Llegamos varias horas mas tarde de lo previsto al chek in por demora del vuelo. Al llegar nos reciben con un upgrade de cortesia y nos asignaron una suite increíble con vista a la ciudad. Pedimos servicio de cena al cuarto y la comida era deliciosa y a precio razonable. Volveré en una próxima ocasion a disfrutar de sus instalaciones.
5 out of 5
Recommended
for Couples
by A verified traveler

Grossartiger Service

Posted Mar 14, 2015 on Hotels
Sehr zuvorkommend und freundlich Nahe beim Flughafen Würde sofort wieder in diesem Hotel übernachten
Comment from Hotel Management
Jun 20, 2015 by J Santos, Hotel Management
Liebe Anonym, Viele dank uns zu schreiben. Wir hoffen, Sie bald wieder zu sehen. Herzliche Grüße