Ratings based on 68 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Honduras

Excellent Hotel

Posted Oct 1, 2014
Pros: Facilities and cleanness friendly staff bed and pillows are very comfortable.
Cons: My room AC was noisy
Location: Excellent location.
Excellent hotel hotel, room cleanness, friendly staff, the only concern I have is something inside the AC was broken so It was noise and it did't let me sleep for anything else the hotel was excellent. It worth the price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Slow service in Bar/Restuarant

Posted Jul 13, 2014
I like this Howard Johnson and stay here often. It is a good hotel in a good location for the airport, bus terminal and a big mall. They have a nice buffet for breakfast, lunch and dinner, but this time I ordered from the menu in the bar/ sushi bar and the service was very slow. This is basically the only complaint that I have for this hotel.
Comment from Hotel Management
Jul 18, 2014
Dear guest: We appreciate your opinion for being one of our frequent guests and the fact that you enjoy our facilities. Thank you for the comment about the sushi bar service, this will help us enforce procedures on response time to our guests. We hope to still have you as one of our most important customers.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton, Ontario

nice hotel close to the airport and the mall

Posted Jul 4, 2014
Pros: close to the airport and great shuttle service.
Cons: bathtub drain did not work, the cleaning staff should have picked this up
Location: my wife enjoyed the great mall which was next door.
Shuttle to and from the airport was great, even when we had to leave at 4:30 a.m. Room was quite for being so close to the airport and the business center computers were great for confirming our sets and printing our boarding passes.
Comment from Hotel Management
Jul 19, 2014
Dear Mr. John: We are very glad to read that our hotel fulfilled your requirements as a customer. To reach your high expectations is our main goal and we hope to have you back as one of our most important guests.
5 out of 5
Recommended
for Business Travelers
by Angel from GA

Fantastic

Posted Apr 21, 2014 on Hotels.com
Room 703 was fantastic.
Comment from Hotel Management
Jul 5, 2014 by Patricia Lozano Restrepo, Hotel Management
Dear Guest, we feel so glad to hear you had a great experience this time, we hope to see you very soon.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Susan P from Texas-Guayaquil

Above the call

Posted Mar 20, 2014 on Hotels.com
This Howard Johnson Hotel goes beyond the 5 Star Rating!!! We have left clothes there before and they kept them for four months. This time we left my husband's medications on our way to our final destination. They arranged for a courier to bring the medications to us within twelve hours. They communicated to us until they arrived. How could you top this service? On our next night stay, one week later, we needed to leave the hotel by 4:00 am---They made sure that there was coffee and banana bread for us to snack on before we left. WOW Thanks to the staff at Howard Johnson's Guayaquil
Comment from Hotel Management
Aug 16, 2014 by Patricia Lozano Restrepo, Hotel Management
Dear Mrs. Susan P. We are very pleased to read how much you enjoyed your stay with us and We would like to thank you for letting us know how impressed you were with the service you received. Your kind comments are greatly appreciated. Our team feels very happy given you an unforgettable experience. Howard Joihnson's Hotel Guayaquil is always at your service. We are looking forward to see you soon.
5 out of 5
Recommended
by Elkin R from Los Angeles

Good hotel, good location, close to airport

Posted Feb 27, 2014 on Hotels.com
I went to Guayaquil for two days on a business trip. I need a good, safe hotel with a convenient location. HJ fulfilled my expectations. They can get personal - authorized drivers for you;this is very convenient considering it is not safe to take taxis in the street.
4 out of 5
Recommended
by Mark from NYC.

HoJo surprise

Posted Feb 25, 2014 on Hotels.com
I was expecting this HoJo to be like a Red Roof or Motel 6 that u find in the off ramps of many US hi ways but this HoJo in Guayaquil is more like a Mariot (Courtyard at least). Perfect place to stay and see Guayaquil or Pre-Galapagos. Just make sure to include the breakfast into ur expedia reservation. $30+ if u don't.
Comment from Hotel Management
Aug 16, 2014 by Patricia Lozano Restrepo, Hotel Management
Dear Mr. Mark: It was a great pleasure to have you as our guest, thank you for your recent review of our hotel on tripadvisor.com. We are delighted to hear your opinion about our Hotel. To hear that our staff was friendly and our rooms were impeccable, it is a great satisfaction for us. Thank you again for your comments and we are looking forward to your next visit to our City.
2 out of 5
by A verified traveler

Very noisy

Posted Feb 21, 2014
I chose this hotel as it is close to airport and free shuttle. Facilities and room ok but unfortunately the traffic noise was so bad it was difficult to sleep even with ear plugs.
3 out of 5
Recommended
for Everyone
by william from new Jersey

Ok hotel close to the airport

Posted Feb 19, 2014
It is close to the airport and also close to the big mall in the city. The bathroom facility of the hotel is old. But, the hotel staff is friendly.
5 out of 5
Recommended
by Kevin from Buenos Aires

Great choice for overnight sttay. Maybe even 2 nig

Posted Feb 9, 2014 on Hotels.com
We were received at the airport by the hotel shuttle and taken to the hotel which was 5 minutes away. Once there, we were greeted with fresh juice by very kind staff. Even got a complementary beer at their bar! Shopping mall one block away, open till 9PM. Had dinner there, but could have also dined at hotel's sushi bar.