Ratings based on 85 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom arias s

Pretty nice hotel close to the international airpo

Posted Nov 14, 2014
I'm fell very constable whit the atencion and the facilities and the nice atencion of the all staf of this hotel
Comment from Hotel Management
Dec 10, 2014 by Lisette Faggioni, Hotel Management
Dear guest: We'd like to thank you for writing down this great comment about your experience in our Hotel. It is our main goal to reach your traveler's expectations. We are looking forward to seeing you soon. Best regards, Lisette Faggioni Zambrano Quality Assurance Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Honduras

Excellent Hotel

Posted Oct 1, 2014
Pros: Facilities and cleanness friendly staff bed and pillows are very comfortable.
Cons: My room AC was noisy
Location: Excellent location.
Excellent hotel hotel, room cleanness, friendly staff, the only concern I have is something inside the AC was broken so It was noise and it did't let me sleep for anything else the hotel was excellent. It worth the price.
Comment from Hotel Management
Oct 4, 2014 by Lisette Faggioni, Hotel Management
Dear guest: We would like to thank you for sharing with us your inconvenient with the AC during your stay, it certainly helps us to identify especific things we can improve At Howard Johnson we value our guests feedback and we deeply apologize for the troubles. We hope to have the chance to host you again in Guayaquil because it is our pleasure to have you as our guest. Best regards, Lisette Faggioni Quality Assurance Manager
4 out of 5
Recommended
for Business Travelers
by Julian

This traveler left a rating score only Posted Aug 16, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excelente restaurante

Posted Jul 15, 2014 on Hotels.com
Hotel com muito bom custo-benefício.
Comment from Hotel Management
Sep 27, 2014 by Patricia Lozano Restrepo, Hotel Management
Apreciado huésped: Para nosotros ha sido todo un placer tenerlo como nuestro huésped y le agradecemos su opinión respecto a nuestro servicio de restaurante ya que de esta manera podemos siempre mejorar y lograr cumplir todas sus expectativas. No dude en contactarnos si desea asistencia con cualquier inquietud o solicitud para su próxima visita. Será un placer poder asistirle personalmente. Le esperamos pronto.
4 out of 5
Recommended
for Everyone
by A verified traveler

Slow service in Bar/Restuarant

Posted Jul 13, 2014
I like this Howard Johnson and stay here often. It is a good hotel in a good location for the airport, bus terminal and a big mall. They have a nice buffet for breakfast, lunch and dinner, but this time I ordered from the menu in the bar/ sushi bar and the service was very slow. This is basically the only complaint that I have for this hotel.
Comment from Hotel Management
Oct 4, 2014 by Lisette Faggioni, Hotel Management
Dear guest: We appreciate your opinion for being one of our frequent guests and the fact that you enjoy our facilities. Thank you for the comment about the sushi bar service, this will help us enforce procedures on response time to our guests. We hope to still have you as one of our most important customers.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamilton, Ontario

nice hotel close to the airport and the mall

Posted Jul 4, 2014
Pros: close to the airport and great shuttle service.
Cons: bathtub drain did not work, the cleaning staff should have picked this up
Location: my wife enjoyed the great mall which was next door.
Shuttle to and from the airport was great, even when we had to leave at 4:30 a.m. Room was quite for being so close to the airport and the business center computers were great for confirming our sets and printing our boarding passes.
Comment from Hotel Management
Oct 4, 2014 by Lisette Faggioni, Hotel Management
Dear Mr. John: We are very glad to read that our hotel fulfilled your requirements as a customer. To reach your high expectations is our main goal and we hope to have you back as one of our most important guests.
5 out of 5
Recommended
for Business Travelers
by Angelfrom GA

Fantastic

Posted Apr 21, 2014 on Hotels.com
Room 703 was fantastic.
Comment from Hotel Management
Jul 5, 2014 by Patricia Lozano Restrepo, Hotel Management
Dear Guest, we feel so glad to hear you had a great experience this time, we hope to see you very soon.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Susan Pfrom Texas-Guayaquil

Above the call

Posted Mar 20, 2014 on Hotels.com
This Howard Johnson Hotel goes beyond the 5 Star Rating!!! We have left clothes there before and they kept them for four months. This time we left my husband's medications on our way to our final destination. They arranged for a courier to bring the medications to us within twelve hours. They communicated to us until they arrived. How could you top this service? On our next night stay, one week later, we needed to leave the hotel by 4:00 am---They made sure that there was coffee and banana bread for us to snack on before we left. WOW Thanks to the staff at Howard Johnson's Guayaquil
Comment from Hotel Management
Aug 16, 2014 by Patricia Lozano Restrepo, Hotel Management
Dear Mrs. Susan P. We are very pleased to read how much you enjoyed your stay with us and We would like to thank you for letting us know how impressed you were with the service you received. Your kind comments are greatly appreciated. Our team feels very happy given you an unforgettable experience. Howard Joihnson's Hotel Guayaquil is always at your service. We are looking forward to see you soon.
5 out of 5
Recommended
by Elkin Rfrom Los Angeles

Good hotel, good location, close to airport

Posted Feb 27, 2014 on Hotels.com
I went to Guayaquil for two days on a business trip. I need a good, safe hotel with a convenient location. HJ fulfilled my expectations. They can get personal - authorized drivers for you;this is very convenient considering it is not safe to take taxis in the street.
5 out of 5
Recommended
for Business Travelers
by 지승현from 서울

편리한 위치와 주변환경

Posted Feb 27, 2014 on Hotels.com
공항과 매우 가깝고 주변에 큰 몰이 있어서 여러가지 편의성이 많습니다.