Ratings based on 7 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
for Everyoneby James from London
Not ideal location, but quality hotel nonethelessPosted Oct 8, 2013
Pros: Bar; restaurant; view
Cons: Staff perhaps need a little training on local amenities; pool is small; location is difficult for those without a car.
Location: It's a 10-15 minute walk into the town where there are lots of good restaurants/bars; but you might want to get a taxi back up the hill!
This hotel is at the top of a very steep hill, a 15 minute walk from the centre of town. It is quite a trek up to the hotel, even for someone relatively fit, but once you get to the hotel it is worth the walk. The view from the hotel is excellent, and the facilities are good - the restaurant/bar is popular with locals which is always a good sign. The pool is small, and the public transport is not close, but if you're driving, I should think there are not much better places in Guernsey.
for Everyoneby David from Essex
Rather disappointingPosted May 26, 2012
Pros: Staff helpfulness and the swimming/sauna/jacuzzi suite. We were happy with the aspects that were the responsibility of the local manager.
Cons: Dated. Hot breakfasts unappetising, not up to the quality one would get in most private guest houses. Why not self-service?
Location: Great location, quiet and private but close to town.
Pleasant and helpful staff, always in evidence. We enjoyed the good swimming/sauna facilities. Good size double room. Convenient for walking into St Peter Port and nice view over the bay. However our overwhelming impression was of a hotel that felt very dated and rather sad for the price we had to pay. The restaurant playfully displays a menu from 1958; the irony was that one could have really been one's parents visiting in the 1950s. It felt rather depressing to return every afternoon after a day out exploring beautiful Guernsey, in terms of decor, furniture and upkeep. Our room was wallpapered in a dismal brown/orange pattern which closed in on us - I could have been at grandmas. As some other reviewers have remarked - at best a three star hotel at four star prices. I do not pretend to understand the structural problems on the supposedly affluent Channel Islands which result in a lack of contemporary, reasonably priced accomodation to compare with most parts of mainland Britain or destinations in top European cities. The hot breakfasts were unappetising and disappointed. I have eaten better in most guest houses. Hard to understand why this is not self-service thus saving on waste and what must be huge waiting staff wages costs which could reduce charges for guests.
for Everyoneby A verified traveler
Friendly Place to StayPosted Mar 29, 2012
Cons: Walk up steep hill from town
Location: Great views out to sea
Very welcoming and friendly hotel. Delicious meals.
for Everyoneby Peter
A great comfortable and relaxing stayPosted Feb 21, 2012
Pros: Location. Decor. friendliness of staff.
Location: Up a steep hill if walking from town, but great if you are fit! Great views of islands from front of hotel.
A holiday to see family and friends. Staff were very friendly, helpful and efficient. The food was good. The location was excellent. The room was larger than expected with a little fridge to keep food/drink fresh. The room service was very prompt. The room was very nicely decorated and very clean.
Recommendedby A verified traveler from Sussex
Nice but datedPosted Oct 12, 2007
The staff were fantastic - very pleasant, helpful and friendly. The room was fine and large but the decoration is extremely dated (and not in a retro-chic or olde worlde sense) - we found the patterned carpet, patterned curtains and violent orange bed covers rather migraine-inducing. It seems a shame when the building and views are lovely. The pictures were also dreadful - I was surprised that Best Western don't buy these centrally. The breakfast was good and generous, although we were less impressed with the evening menu - too many dishes and rather 1970s. We ate in the bar and my pizza still had a cold centre and unmelted cheese on top, which, given that it cost as much as Pizza Express, seemed a bit much. However, overall it was pleasant, warm (too warm!) and efficient. It was also in a great location, easy to walk to the town centre and quiet. I would recommend it to friends who weren't too upset by poor interior design.
Recommendedby A verified traveler
Would love to stay there againPosted Sep 7, 2007
From the first moment we stepped into this hotel until we left, we just had excellent service. The staff were really friendly and helpful. we also enjoyed the lovely setting.
Not Recommendedby A verified traveler from London
Worn and torn...Posted May 13, 2007
The hotel staff has been very friendly and the facilities (swimming pool, whirlpool and saunau) were very nice and clean. Unfortunately the hotel room itself left a lot to desire for...The bathroom was mouldy, toilet not probably installed, leaking taps, cracked tiles, bedroom furniture very worn and torn...not really what you would expect for a the price we've paid...