Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
93% of guests recommend
3.8 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane, Australia

Fabulous hotel

Posted Jan 14, 2015
Pros: This is a very reasonably priced hotel and a very comfortable hotel and everything just worked, and was clean, when compared to other hotels in China.
Cons: Staff spoke better English than my Chinese so I can't say anything negative about them.
Location: Right by awesome restaurants, for both dinner and breakfast, and right by bars with a pool table. Less than 5 mins walk to Zhongyang Lu.
Hotel was very comfortable. Great heating. Great hot water. Huge bed. Lots of space in the room. Close to bars and close to local restaurants.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle

Good hotel next to river

Posted Oct 28, 2014
Pros: Liked location
Location: Close to river and walking to the walking st. I felt safe there and it was quiet.
Big room, not fancy but adequate. Nice part of town
5 out of 5
Recommended
for Couples
by bhgalfrom china

very nice place

Posted Jul 27, 2014 on Hotels.com
"Rabbit" was, in particular a very nice and great employee, both at check in and check out a little away from the "action" but I like that... easy to get a bike, cab, bus, to the middle of town. balcony maybe could use some attention.
2 out of 5
by Chrisfrom Quebec, canada

OK hotel but better options available in town

Posted Jan 21, 2014
Pros: The location, right downtown
Cons: Staff friendliness, the overall decor, the A/C-heating units, a guide in English on how to use both the TV and the AC unit.
Location: Great location, close to shops and restaurants.
This is a chinese run hotel and it shows. First, the lobby: not heated, so the staff members have to wear a jacket all the time. No English spoken, which I am ok with as long as we can communicate to a certain extent. I was unable to use my credit card to leave a deposit, it did not work and this is the only hotel in China where I had such problem, still a minor issue and I left a cash deposit. The young lady at the tour desk was asleep on the desk(!!) when we passed by, so we decided to go elsewhere to book our Li river trip. The room was ok. It was not a great room, but not bad either. You could see that the bathroom had been redone recently, but the craftsmanship was very much below standard. Also, do not plan on using the television unless you can read chinese caracters, because the remote and the information on how to use it is written in chinese only. Same with the A/C-heating unit, very hard to work with because you do not really know what happens when you press a button. The bed was the hardest we encountered while in China, I have never seen a bed that hard. Also, in the morning while checking out, we asked for help getting a cab because there was none waiting outside. The young girl at the desk basically told us to get out and to hail one in the street. Not very helpful or professionnal. We crossed the street and ask for help at the Sheraton, and they helped us out. So for the same price, I would recommend the Sheraton instead.
3 out of 5
Recommended
for Everyone
by Paolafrom Roma

Ragionevole soluzione

Posted Oct 7, 2013
Pros: A parziale risarcimento della non brillantissima situazione, ci siamo andati a rilassare nel centro massaggi sotto l'albergo.
Cons: Di certo la connessione wi-fi e la capacità del personale alla reception di parlare inglese.
Location: La posizione è centrale e si possono fare passeggiate in città senza dover per forza prendere mezzi pubblici.
L'albergo non brilla certo per carattere o per comfort, ma si può comunque considerarlo una scelta ragionevole per la sua posizione centrale e per il rapporto qualità-prezzo abbastanza soddisfacente. Di fronte scorre il fiume Li, ma la camera che ci avevano assegnato era su un fronte laterale e la vista non era certo indimenticabile. La stanza è comunque risultata sempre abbastanza pulita, ma la connessione wi-fi che ci si aspettava era assolutamente malfunzionante, tanto che per usufruirne bisognava andare in corridoio o nella hall. Il personale è abbastanza cortese, ma non parla una parola di inglese e questo rende il tutto più complicato.
3 out of 5
Recommended
for Everyone
by Derek & Ryanfrom Sydney, Australia

Good location but service was lacking.

Posted Oct 6, 2013
Pros: It close proximity to the river, lake, shops and tourist attractions.
Cons: Service could be improved.
Location: As previously stated the location was very handy to shops, eating places as well as tourist attractions.
The hotel is in a handy location close to the river, shops and eating places. When we arrived the check-in procedure was drawn out because initially no-one could speak English and from what we could gather there appeared to be a mix-up with our booking. Finally an English speaking supervisor came over and communicated briefly with us in English but then left the remaining check-in process to his staff. He appeared to be disinterested.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel

Posted Sep 22, 2013
Pros: The staff at the front desk could not speak English.
Cons: Communication at front desk.
This is an older hotel but the location is excellent. Right across the street is the Li River with Elephant's Trunk Hill and the Twin Pagodas within walking distance. We were able to upgrade our room with the help of the friendly and professional manager. Our room had a nice balcony and a big bathroom.
4 out of 5
Recommended
for Everyone
by Mauricefrom Australia

A place to stay

Posted Jun 6, 2013
Pros: Very clean room
Cons: I had some difficulty with communicating in English with the staff ( minor problem)
Location: The location is excellent. walking distance to many points of interrest. excellent walk along the river.Cafe restaurants near by. I love it
I had a very good stay at Guilin Eva Inn Hotel. The position is very good near Li river. If I have the chance to return to Guilin," Guilin Eva Inn hotel" will be my hotel to stay.
4 out of 5
Recommended
for Families
by nanntyannfrom 重慶

家族旅行

Posted May 2, 2013
Pros: 立地条件良好。
Cons: ホテルの壁が若干はがれていたこと。
Location: いい場所です。
家族旅行には、ぴったりの場所です。ホテルの横には、スペイン料理屋さんが有り、おいしいです。ホテルのスタッフの対応も良好。歩いて数分で、食べるところもたくさんあります。シェラトンホテルの横なので、場所がわかりやすいです。
5 out of 5
Recommended
by A verified travelerfrom Hawaii

close to river and shopping

Posted Apr 29, 2013 on Hotels.com
Nice hotel only thing that let's it down is the breakfast, it's ok as long as you like Chinese food.