Ratings based on 63 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice, very close to outlet mall and restaurants

Posted Jun 30, 2014
The hotel was comfortable and a nice place to relax.
4 out of 5
Recommended
for Families
by A verified traveler from McCalla, AL

Close to beach and shopping

Posted Jun 29, 2014
Cons: Fix paint in room that contractors missed RM 110 Bathroom and clean spider cobwebs from corners.
Location: Outlet Mall shopping, golf, fishing, beaches, theme parks
Hotel is about 8-miles to beach and next to the Outlet shopping center. Great community and easy access. Hotel was nice and clean, room could have been a little cleaner just a few spots here and there missed. Looked fairly new, noted that paint in room had missing spots and some peeling in bathroom but most of this was construction punch list misses. GM should do a walk through. Overall a good hotel and I would stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler from West Memphis, AR

Rate for stay.

Posted Jun 29, 2014
Pros: The young man at the desk. He was exceptional. Great attitude--even under pressure!
Cons: The hotel is very doable but my rate was too high (I booked through another agency)
Location: Accessible eatery (Ryan Steak House, Chick_A-Filet), Wal-Mart, Tanger Outlet Mall--all within walking distance
We did not go through your booking office and I believe my rates were quite too high for this Hotel. Whenever we book again we will go directly through your booking office. Our stay for 2 nights was much more than what we thought the room was worth.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jun 27, 2014
The location of this hotel is convenient to restaurants and outlet mall.
3 out of 5
by A verified traveler

Posted Jun 5, 2014
Waiting over 5 minutes for the hotel staff to help you because they are outside smoking a cigarette and then walking into a muggy somewhat smelly room were not good things to encounter at the beginning of the stay. No closets don't help with organizing clothes and an uncomfortable bed. Not what I expect if Comfort Suites.
4 out of 5
Recommended
for Everyone
by A verified traveler from Jasper, AL

Excellent for the price

Posted May 22, 2014
Positives: For the price you pay, you cant ask for a better hotel. Very short drive from Gulf Shores and Orange Beach. The hot breakfast was nice. The indoor pool is fantastic in case it rains on your trip. (Which it did.) Negatives: The rooms felt cramped with the way the furniture was laid out. We brought our PlayStation to watch Netflix on at night, but the HDMI port did not work on the tv. Not a big deal except that we were told we would get a different tv. Never happened and were then given the runaround.
5 out of 5
Recommended
for Everyone
by christina

Clean affordable hotel close to the beach.

Posted May 8, 2014
Very nice hotel. Very clean and staff was helpful and kind. Great rate for what they have to offer. I would recommend anyone to stay here and would stay again myself.
5 out of 5
Recommended
for Everyone
by Misty from S

Clean hotel, fabulous staff, closet to everything!

Posted Mar 3, 2014
My family was greeted by a wonderful staff, who were willing to answer questions and were incredibly courteous. We would stay here over and over again.
4 out of 5
Recommended
for Everyone
by pat

Nice Location T Shopping, Eatin, And Attractions.

Posted Feb 17, 2014
We Really Enjoyed Our Stay, The Staff Wa Courteous And The Room Was Nice Sized And Clean. The Breakfast Left A Lot To Be Desired.
5 out of 5
Recommended
for Personal Event
by Tiffany Cockrill from Laurel, MS

Great

Posted Dec 20, 2013 on Hotels.com
The people at the front desk were really friendly! The room was really clean and the bed was super comfortable! Would definitely go back!