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Reviews of Motel 6 Gulf Shores, AL

2 out of 5
Motel 6 Gulf Shores, AL
3025 W 1st ST, Gulf Shores, AL

Reviews

7.0

Good

Rating 10 - Excellent. 294 out of 1003 reviews" "
Rating 8 - Good. 254 out of 1003 reviews" "
Rating 6 - Okay. 178 out of 1003 reviews" "
Rating 4 - Poor. 120 out of 1003 reviews" "
Rating 2 - Terrible. 157 out of 1003 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
very surprised for price. lady at front desk was very friendly. will recommend this motel
Stayed 2 nights in Apr 2024

4/10 Poor

ASHLIE

Traveled with family
RESERVED NO SMOKING ROOM ROOM HAD TERRIBLE SMOKE SMELL - FILLED REQUIRING PURCHASE OF ITEMS TO HELP CLEAR THE SMELL
Stayed 4 nights in Apr 2024

2/10 Terrible

Amos

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very rude
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay for 4 nights. The staff and housekeeping were kind and efficient and I had no issues with any part of any of the process so thank you for making my stay so relaxing!
Stayed 1 night in Apr 2024

8/10 Good

Daniel

Traveled with family
Liked: Staff & service, amenities
It's a good place to stay
Stayed 2 nights in Apr 2024
Response from Nancy Y. on Apr 18, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was friendly.
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 18, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Elizabeth

Liked: Staff & service
Had tiny roaches in the bathroom. I was only there 8 hours to sleep however there were at least 4 tiny roaches in the bathroom. Shower liner needed changed.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 18, 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 Okay

Matthew

Traveled with family
Disliked: Amenities, property conditions & facilities
Very basic. No frills…absolutely none. The location is pretty convenient for activities. Room was clean enough and bed was pretty comfortable. Sheets and blankets were stained. There is no kitchenette (as photos showed) or sink/dressing area. The one sink in the bathroom drains slow. Room was spacious (and echoey) but no furniture. No lamps, just overly bright overheads. I guess you get what you pay for. I’d recommend staying elsewhere if you can afford it. Feels like a $45/nt room
Stayed 2 nights in Apr 2024
Response from Nancy Y. on Apr 18, 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 Poor

jaswanthreddy

Liked: Staff & service
Disliked: Property conditions & facilities
Disgusting smell in room and AC functionality is not working
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 18, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
I was actually very happy with my room here and my stay overall I will definitely be staying here again when I come back to gulfshores!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi Carrie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Lisa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
For the price it was decent. The desk lady was amazing and polite which we appreciated after a 12 hour drive. The air unit a bit loud to have on while watching tv but that’s my only petty gripe. All in all I would stay again.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Lisa,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Callee

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Awful, unsafe
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Callee,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Pete

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I’m not sure what housekeeping did when they came in but they didn’t clean! Any crumbs that were on my table stayed there till I wiped them up,dirty towels were folded and put back on the shelf. Sheets were never changed and the floor was never vacuumed!
Stayed 6 nights in Feb 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Pete,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

8/10 Good

Jakiyla

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was very kind! Had a mild issue in our original room and she didn’t hesitate to accommodate us with a new room.
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Jakiyla,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind! Great place will return as much as much as I can.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 20, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

John

Business traveler
Liked: Staff & service
Clean
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi John,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Sara, Indianapolis

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It is just a very basic motel room. Unfortunately our nonsmoking room smelled really bad like stale smoke so had to buy an air freshener. Other than that it served our purposes for why we were there
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi SaraWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

2/10 Terrible

Charles

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience- dirty room, dirty sheets and comforter.Toliet didn’t work, bathroom light didn’t work. Roaches on floors and walls. Dirty doors and walls in bathroom. You need to take them off Expedia.
Stayed 4 nights in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Feb 2024
Response from Nancy Y. on Mar 6, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 Okay

Benjamin, Gulfport

Traveled with family
Disliked: Amenities
Outdoor stairs are wood and require replacement. No toiletries except for bar soap. The staff was very friendly and helpful. Bottom line, this Motel 6 needs some upgrades.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to surrounding attractions and restaurants and close to beach.
Stayed 4 nights in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Close to where i was going
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Martha,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Sharolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Wonderful staff. Very clean
Stayed 1 night in Feb 2024

6/10 Okay

Monnica

Traveled with family
Liked: Staff & service
The rooms were remodeled and pretty decent. Walls are paper thin. You can hear everything the room next to you is doing. Hope you don’t plan on using the kitchenette unless you bring your own plates, pans, silverware ect. There were none. The LED shower head was a nice touch to the remodel lol. Overall it did the job for what we were there for.
Stayed 2 nights in Feb 2024
Response from M6 on Feb 13, 2024
Thank you for your feedback, we value your opinion and appreciate you taking the time to let us know how we can better serve you. We hope we have another opportunity that you stay with us so we can show you your family and yourself is what is most important!

10/10 Excellent

Nyala

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all friendly, attentive, courteous and professional. Felt like a temporary home and not a motel. I had a very pleasant and peaceful stay.
Stayed 4 nights in Feb 2024
Response from M6 on Feb 13, 2024
Thank you for taking the time to send us your feedback. We value your opinion and appreciate you! We hope we have another chance to serve you in the future. Stay safe!

6/10 Okay

DIANE

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
room flooded & floor was filthy
Stayed 4 nights in Jan 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Diane,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only needed a place to sleep for one night. It's a Motel 6, very basic with a bed, a bathroom, and a refrigerator but it was clean.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Rachel

Stayed 1 night in Jan 2024
Response from M6 on Jan 30, 2024
Thank you for your feedback, we value your opinion and appreciate your response. We are so glad that your stay was enjoyable. We would love to have the chance to serve you again!

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was simple but very comfortable. Will stay with Motel 6 again...
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi ShawnThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Alycisa

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Kathy

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Nov 2023

2/10 Terrible

Katie

Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from M6 on Jan 30, 2024
Thank you for your feedback. We value your opinion and appreciate you taking the time to let us know how we can serve you better. We hope we have the chance to show you that this is not a normal experience with us, again we are so sorry you did not enjoy your stay. Stay safe !

10/10 Excellent

Teressa

Stayed 2 nights in Nov 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
My stay at the motel6 was like all the other times I have stayed, it was clean, safe, the staff was kind and very professional. Very nice staff
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 28, 2023
Hi TonyWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

6/10 Okay

Terri

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nit accommodating
Though the room was clean I requested ground floor due to issues using steps and was told there was nothing available. The hit water had been turned off in the room and when I called downstairs all they said was sorry. We found the valve and turned it back on so we could have a hot shower. Beds were not comfortable
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi TerriWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is really nice room was very clean convenient to stores and attractions great prices
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi Ashley,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

Kaitlyn

Stayed 1 night in Nov 2023
Response from M6 on Dec 5, 2023
Thank you for staying with us at Motel6. We value your opinion and appreciate your feedback!!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place nice location nice price.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Brian, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

6/10 Okay

Penny, Lawrenceburg

Traveled with partner
Liked: Staff & service
Upon arrival the comforter on the bed had stains on it and had cigarette burns in it. The floor was sticky and needed a good mopping. Which I done myself after buying a mop, the room smelled so we bought air fresheners and a toilet freshener to make it smell better. The ice machine was turned off so we was not able to use the ice. The bathtub needed a good comet scrub to remove the soap scum. The neighbors party all night and was very loud, the hotel staff was super nice. We checked out early due to the noise and no water .
Response from Brand Experience Team on Nov 15, 2023
Hi Penny,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Jeffrey

Liked: Cleanliness, room comfort
Disliked: Staff & service
Room for improvement.
Convenient location. Value priced. In room internet did not function. Bathroom sink drain did not drain properly. Both issues were reported yet not corrected over the entire week stay.
Stayed 6 nights in Oct 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Jeffrey,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Maz K.#Team6

10/10 Excellent

Jane, Frankfort

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and nice
Stayed 3 nights in Oct 2023
Response from Nancy Y. on Nov 7, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and peaceful Beach Stay
Great stay at the beach! Motel 6 has upped their game over the years!
Stayed 3 nights in Oct 2023
Response from Nancy Y. on Nov 7, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

ALICE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The morning staff was amazing.
Stayed 4 nights in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Alice,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Alycisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from M6 on Dec 5, 2023
Thank you for your feedback. We value your opinion and appreciate you choosing to stay with us. We hope to see you in the future!

10/10 Excellent

Eric Joseph

It was just very economical and worth more than when I had to pay in terms of all of the factors I commented on and the staff was outstanding in terms of friendliness and helping me out with several situations
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Eric JosephWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Regina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a no frills simple clean place to stay for a decent price. Just be aware there is no hair dryer (which doesn't matter to me since we ride) and there was no shampoo which may have been an oversight but we try to pack light with limited space on a motorcycle. Not the property's fault but worker's stayed here and were quite loud, even their vehicle radios and they took all the ice in the am for their coolers. Staff was friendly and helpful.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Regina,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

CHARLES

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellant location to the beach restaurants etc
Stayed 5 nights in Oct 2023
Response from Brand Experience Team on Oct 27, 2023
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 Good

Mayra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service decent room for decent price
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 27, 2023
Hi Mayra, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel
Our room was very clean. No carpet on the floors. Very easy check in. Very friendly staff. Will definitely stay there again.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 27, 2023
Hi Nancy,Ten stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6