Ratings based on 364 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 30, 2014
Pros: Everything stated previously.
Cons: Breakfast. Offer plain eggs instead of just eggs with Velveeta.
The staff was very friendly. The rooms were satisfactory and spacious enough for our family. We especially liked the choice of soft vs. firm pillows. The beds were a bit hard for me, but I was pregnant when we stayed there...so, don't take my comments on that one.
5 out of 5
Recommended
for Everyone
by A verified traveler from D.

Perfect vacation stay!!

Posted Sep 15, 2014
Very clean facility, staff was very helpful and friendly. Continental breakfast was awesome. I would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from IL

We had a good time at the hotel.

Posted Sep 5, 2014
Pros: It was close to the beach and the other things we wanted to do in the area.
Cons: I think the receptionist should tell people about the shower by the pool. It is handy to get sand off of kids and adults from the beach!
Location: There were plenty of activities. We love Gulf Shores. We were close enough to the beach.
The breakfasts were great! We had plenty of towels. The staff was very friendly and helpful!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but way too expensive

Posted Aug 10, 2014
Nice hotel but way too expensive. Gulf Shores is not that nice of a Beachtown. And it does not command a price tag of $250 a night. For a holiday in express
4 out of 5
Recommended
for Everyone
by A verified traveler from Brandon MS

Nice room. Very clean

Posted Aug 4, 2014
Pros: Location
Cons: Not overbooking
Location: n/a
Room and Staff very nice. Only reason did not get all excellent is because we requested a two queen room and the hotel was over booked. Had to settle for a King room insteads
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansaa

Posted Aug 4, 2014
I would stay again. The hotel was clean and well located to eating places . Plus the beach was just right up the street.
4 out of 5
Recommended
for Everyone
by A verified traveler

Wanted closer To beach but was nice place

Posted Jul 29, 2014
Awesome breakfast loud neighbors above us and screaming child not hotels fault
3 out of 5
by A verified traveler from MS

Comfortable Beds, but extremely small pool

Posted Jul 25, 2014
Pros: The staff
Cons: The pool was dirty and very small.
Location: Not near the beach; however, close to other attractions in Gulf Shores
Hotel staff are wonderful. Very polite, attentive, and accomidating. The hotel itself is nice, its not a beach front hotel, and the swimming pool is extremely small.
5 out of 5
Recommended
for Families
by A verified traveler from Decatur, AL

Good place to stay just off the beach.

Posted Jul 18, 2014
Pros: Location, clean, friendly staff, good Breakfast.
Cons: First floor at elevators crowded.
Location: Beach, shop.
Pleasant, clean, reasonably priced, close to everything. Would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Excellent choice

Posted Jul 14, 2014
Pros: Found everything satisfactory.
Cons: Ice machin on third floor was running but not making ice for two nights in a row. I just don't think anyone had reported it. I did.
Location: Beach and good restaurants nearby.
Our stay was uneventful - until - our car battery failed on the fourth of July! Management had a maintenance guy come and jump our truck to no avail - battery dead. This employee stayed with me and assisted removing the battery and taking me to the nearby Wal Mart in his personal truck ( all with permission from management) to get a new one and bring back and install. I did tip him and very much appreciated the personal attention and assistance. YES we would stay there again.