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Reviews of Quality Inn Ft. Morgan Road-Hwy 59

2.5 out of 5
Quality Inn Ft. Morgan Road-Hwy 59
213 West Fort Morgan Road, Gulf Shores, AL

Reviews

6.8
Rating 10 - Excellent. 137 out of 521 reviews" "
Rating 8 - Good. 138 out of 521 reviews" "
Rating 6 - Okay. 96 out of 521 reviews" "
Rating 4 - Poor. 77 out of 521 reviews" "
Rating 2 - Terrible. 73 out of 521 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Amos

Traveled with partner
Disliked: Amenities
The rooms smell old and moldy. Im sure its the salt air
Stayed 1 night in Mar 2024
Response from Ash on Apr 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Ida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Staff were very attentive.
Stayed 5 nights in Mar 2024
Response from Ash on Mar 30, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Donna

Liked: Property conditions & facilities
I liked the indoor pool and that it close to the beach. I wish it were a little cleaner
Stayed 3 nights in Mar 2024
Response from Ash on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ash on Mar 6, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Terrible

Heather

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
STAY AWAY FROM THIS PLACE. Our first room had multiple cockroaches crawling away from the front door when we opened it. Went to tell the front desk, the assistant GM was very unconcerned. We had to ask for another room. The second room was worse. There was no water in the toilet, it couldn't even flush. Mold on the back of the door and inside the plastic pocket that holds promotion information on it. There were multiple large dark stains on the carpet in the room, and more bugs in the bathroom. What was worst of all was the customer service the assistant GM had during it all. When we brought our stuff back downstairs, I had to wait at the front desk for 4 minutes within 2 feet of the guy while he ignored me and decided to look busy doing something. Finally had him acknowledge me and then tell me he couldn't cancel. Then it was that he could only cancel the second night but had to pay for one of the nights. Absolutely not. We had to fight to get him to cancel it and not once during this ordeal did he at all apologize for any inconvenience or acknowledge any of the issues we had in those rooms. We're currently working to get our money back. The only positive we had from here was being taken care of by Paul (not the AGM, but was the other staff when we checked in), he was great and so friendly. We appreciated Paul a lot.
Stayed 2 nights in Feb 2024
Response from Ash on Mar 2, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.we issued the full refund all though it was no cancelation policy.

4/10 Poor

Christy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely needs to be updated. Water came out like orange and I was told it was because the rooms hadn’t been used in a while…but if this is a typical issue, they should run the water before people come in. Some of the Pillowcases also looked dirty. Wasn’t expecting the Ritz but also expected better.
Stayed 2 nights in Feb 2024
Response from Ash on Feb 28, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Tammie

Traveled with family and small children, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Close to everything we needed
Stayed 2 nights in Feb 2024
Response from Ash on Feb 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Sandy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice. We enjoyed the indoor pool!
Stayed 3 nights in Feb 2024
Response from Ash on Feb 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Brandon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has some age but kept up very well. Clean and crisp. Definitely stay again
Stayed 2 nights in Feb 2024
Response from Ash on Feb 7, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 Poor

Anita

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The contental Breakfast was a awful idea
Stayed 1 night in Jan 2024
Response from Ash on Jan 29, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Stacey

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Ash on Jan 9, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Mary

Traveled with family
Liked: Staff & service, amenities
Staff was great
Stayed 5 nights in Dec 2023
Response from Ash on Jan 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Okay

Joshua

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Ash on Jan 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Terrible

Edward

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was roaches for starters then the TV didn't want to work breakfast is from 6am -9am but at 7 food was all gone
Stayed 1 night in Dec 2023
Response from Ash on Jan 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Terrible

Tony

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Bugs and dirty rooms. Not like we got a dirty room. We’re on the 4th room and said screw it, we need some sleep.
Stayed 1 night in Dec 2023
Response from Ash on Jan 3, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Wanted a suit so I could cook and have room for my grandkids. But. They put me in a joint room
Stayed 4 nights in Dec 2023
Response from Ash on Jan 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

brenda

Liked: Cleanliness, amenities, property conditions & facilities
It was a great visit
Stayed 1 night in Dec 2023
Response from Ash on Jan 3, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Ginger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees was very nice
Stayed 2 nights in Nov 2023
Response from Ash on Nov 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort
Nice quiet stay.
The room was clean and comfortable. The upgrades were nice my bed was a little squeaky my wife’s were very quiet. The hotel was very quiet all most all of the time. The TV service could have been better. I couldn’t find a lot of my favorite show I usually watch when we are at your Hotel. The breakfast bar is just so so. If you didn’t get down right at 6:00 your choices were limited. Overall it was a very nice stay. The guy that checked us in was very nice and helpful. Very close to the Gulf State Park. Spent a lot of time there. We would stay there again.
Stayed 6 nights in Nov 2023
Response from Ash on Nov 17, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from ash on Nov 14, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Terrible

Lorenz

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from ash on Nov 11, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Okay

Debra

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The motel was in a great location. Walkable to the beach and great path nearby. Employees were very nice and helpful. I liked the microwave and the refridgerator. TV was a nice size. Bed was comfortable. Breakfast was nice. The negatives are: It is an old motel. Very dated. All the flooring in our room needed replacing. The toliet constantly ran and at one point wouldn't flush anything down. I asked the front desk for a plunger, which was finally found and brought to our room. My husband unclogged the toliet. I had to request towel replacement and trash removal (which was efficiently done). For the price, it was adequate. You get what you pay for.
Stayed 2 nights in Nov 2023
Response from ash on Nov 7, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Kristi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from ash on Nov 6, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Okay

James

Stayed 1 night in Oct 2023
Response from ash on Nov 13, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Okay

Ketrelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from ash on Oct 16, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Okay

Jerry

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Poor maintenance
Stayed 4 nights in Oct 2023
Response from ash on Oct 13, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Jeremy

Stayed 1 night in Oct 2023
Response from ash on Oct 13, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Terrible

Pierre

Traveled with family
My room smell like roach spray n the air condition was not blowing good me n my family will not be coming back here
Stayed 1 night in Oct 2023
Response from ash on Oct 9, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great host at check in
Stayed 2 nights in Oct 2023
Response from ash on Oct 3, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from ash on Oct 3, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from ash on Sep 26, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.Thank you On behalf of our entire team, Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

DeAndrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from ash on Sep 26, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Preston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and polite. The Hotel was clean along with the rooms. It was extremely close to the beach. The parking was excellent the setting was quiet. we really enjoyed out stay. We had stayed there a few years ago and the conditions were totally opposite of what I described above, I understand that there is new ownership which made all of the difference in the world. I would definitely stay there again in the future.
Stayed 2 nights in Aug 2023
Response from ash on Sep 17, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Okay

Cindy

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I switched rooms twice. In the first room the vanity light blinked continuously and the second room was very musty smelling. The front desk person (Ash) was very nice about us switching rooms twice. The hotel was clean and quiet.
Stayed 3 nights in Aug 2023
Response from ash on Sep 17, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
I'd look elsewhere first..
First the pipes were just worked on so the water was brown most the first night as well as the toilet. Toilet only half way flushes so that took a couple of tries. Then sometime Saturday the cable went out completely. Luckily I was leaving early Sunday and it still was not working. After all that I decided not to try anything else. For nearly $400 I expected better than that
Stayed 2 nights in Aug 2023
Response from ash on Sep 17, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

John

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff is absolutely amazing… property is a dump. Shower bathroom area is so old and ratchet. I’ve seen better conditions in a homeless camp. Only stayed one night. Would’ve slept in my car but it was sooo hot outside. The AC was the only good thing about the property. Cold!!! Would never ever recommend.
Stayed 1 night in Aug 2023
Response from ash on Sep 17, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 Poor

Megan

Traveled with partner
The fire alarm went off multiple times in the early morning hours while we were trying to sleep. It apparently happened frequently because the firemen were not amused.
Stayed 1 night in Jul 2023
Response from ash on Sep 17, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was in rough shape. Had a strong smell of mold. The lights would flicker a lot. And toilet randomly overflowed. Our sheet also had a large stain.
Stayed 1 night in Jul 2023
Response from ash on Sep 17, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Guadalupe M

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from ash on Sep 17, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Terrible

Danielle

Stayed 1 night in Jul 2023
Response from ash on Sep 17, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Sherry

Stayed 2 nights in Jul 2023

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness
Location was convenient to the beach. Hotel was off the parkway and away from any traffic and noise. Staff was ok but usually no one was behind desk the many times we came through. Room was good and as advertised. Overall pleased with stay.
Stayed 2 nights in Jul 2023

2/10 Terrible

Reagen

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Had to change rooms twice. First room’s door didn’t close at all. Second room as full of roaches. Manager was very rude and would not offer partial refund. Will never be back
Stayed 2 nights in Jul 2023

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very attentive to anything we needed... Excellent place to stay for the prices
Stayed 3 nights in Jul 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
All the employees were very kind and the breakfast was excellent. Nice rooms for comfort and quiet. Only 1 mile from beach.
Stayed 4 nights in Jun 2023

2/10 Terrible

Ashley

Stayed 1 night in Jun 2023

10/10 Excellent

Michelle M.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

2/10 Terrible

Lori

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible don’t stay here
Hotel was very dirty. Breakfast was missing juices and coffee. Vending machines took our money. Alarm went off due to someone smoking in another room. Showers had mold growing in them. Luggage carts were broken and would not roll.
Stayed 2 nights in Jun 2023

6/10 Okay

Arthur

Stayed 1 night in May 2023
Response from Olga M on Jun 8, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Please give us more details on your stay. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.