Ratings based on 789 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
87% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

THE ROOM WE HAD TO TAKE WAS REALLY AWFUL. WE ARRIV

Posted Jan 6, 2015
THE ROOM #211 WAS AWFUL ALL MESSY. IT WAS FOR LATE ARRIVALS.
Comment from Hotel Management
Jan 14, 2015 by Andrew, Hotel Management
I'm very sorry to hear that you experienced this during your stay. We do want to assure you that this isn't a normal occurrence. If the front desk had been notified we would have loved to moved you to a different room. Our main priority here is your comfort during your stay with us. Once again I am sorry for this. Thank you for leaving your review so we do know about this issue.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom indiana

a hidden treasure

Posted Jan 3, 2015
Pros: clean & confortable
Cons: breakfest
Location: every thing is close
easy check in & check out room very clean I would recommend to anyone
Comment from Hotel Management
Jan 14, 2015 by Andrew, Hotel Management
Thank you for your review. I am glad to hear that the front desk was very efficient during your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, friendly staff.

Posted Dec 16, 2014
Continental breakfast left more to be desired but everything else was great.
Comment from Hotel Management
Jan 2, 2015 by Andrew, Hotel Management
Thank you for your feedback. Our breakfast does follow Wyndham Brand Standards for our required items. I am sorry however if the breakfast wasn't to your satisfaction. We hope the rest of your stay was enjoyable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Baton Rouge

Affordable Quality

Posted Nov 24, 2014
For a sporadic weekend getaway with my girlfriend to gulf shores, this hotel fit the bill... Literally. Very affordable, close to the beach, and some of the best service I've ever recieved at any hotel. The front desk staff is exemplary, thank you all for making our stay perfect!
Comment from Hotel Management
Dec 2, 2014 by Andrew, Hotel Management
Thank you for submitting this review. We appreciate your kind words. We hope to see you at our property when you return to our city.
2 out of 5
by A verified traveler

Posted Nov 11, 2014
The carpet is dirty. When you first go into the room it smells like cigarette and we got a non smoking suite and it was like a regular room.
Comment from Hotel Management
Dec 2, 2014 by Andrew, Hotel Management
we are a 100 % non smoking property. From time to time a guest will ignore our no smoking policy.We make every effort to relocate a guest to a room that is more suitable to them when we are notified of the situation. The suites in our property are different from the standard rooms in that they have a wet bar, spacious counter space and cabinets with built in mini fridges and microwaves. Standard rooms do not have these features. Many hotels do have "suites" with separate rooms and we hear this often when people reserve a room online and do not speak with our property directly. I suggest that all people call the hotel they are going to visit after reserving a room on line and ask these important questions prior to your arrival. I am sorry that these issues caused you to be disappointed with us during your stay with us.I hope that you choose to give us a second chance to prove that your experience was not the norm for our hotel.
5 out of 5
Recommended
for Families
by Vickifrom gautier. ms

family vacation

Posted Oct 29, 2014 on Hotels.com
It was a great hotel for the price. I like this hotel I would use it again and they are not far from the beach area either.
Comment from Hotel Management
Nov 5, 2014 by Andrew, Hotel Management
We are pleased to ;learn that your recent stay with us was a pleasant one. We appreciate positive feedback. It encourages all members of our staff to continue the do wat they do best.We hope to see you at out hotel again in the future.
4 out of 5
Recommended
for Families
by Jefffrom Florence

My stay at microtel

Posted Oct 26, 2014 on Hotels.com
My stay was great. We arrived very early and was able to check in early. The room was a little small but it was clean and the hotel was alright and the location was great.
Comment from Hotel Management
Oct 28, 2014 by Andrew, Hotel Management
Thank you for taking the time to submit your review. We are always plesaed to learn that our efforts to provide excellent service to our guests are appreciated. we hope to see you again in the furute.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom s

Nice hotel close to my event place I like it

Posted Oct 26, 2014
I enjoyed stating there quiet an close to parking lot behind my room, staff were nice especially Romero, Staff helped out, cleaning lady nice and friendly, all tenant nice too, I want to stay there again for the next visit, Price is good, brkfst is good,, it is nice for me I satisfied my staying with my son,, quiet and cute pool, I like it, hope will have room for me for the next time, thanks you very much,,
Comment from Hotel Management
Oct 28, 2014 by Andrew, Hotel Management
Your feedback is greatly apreciated. We are happy to learn that you enjoyed your stay with us .We are always pleased when someone takes the time to recognixe individual efforts of our staff members. We hope to see you again real soon
4 out of 5
Recommended
by LaDina Williamsfrom Atlanta, Georgia

Great Stay, Great Price, Will be back!!!!

Posted Oct 26, 2014 on Hotels.com
We stayed for three nights for my graduation in Orange Beach. The location was a 10 minute ride to the university and graduation location. Very close to the beach, grocery store, and restaurants. I was very pleased from the price to the location and room. Will definitely stay again!!!!!
Comment from Hotel Management
Oct 28, 2014 by Andrew, Hotel Management
Tgank you for your kind comments. We are pleased to see that you had a pleasant stay recently with us. Please consider our hotel as a destination in your future visits to our city
4 out of 5
Recommended
for Couples
by Jamesfrom Birmingham Al

excellence

Posted Oct 23, 2014 on Hotels.com
the best value in gulf shores
Comment from Hotel Management
Oct 28, 2014 by Andrew, Hotel Management
Thank you for your feedback. We hope to see you again real soon