Ratings based on 1 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
by Lynn from Tallahassee, FL

Very clean resort!

Posted Dec 31, 2013 on Hotels.com
The overall stay was great. Maintenance responded quickly to the stereo system not working. The only problem was checking into the resort. We did arrive around 2 hours earlier than check in time but no on was manning the office desk and the tiny office was locked. This tiny closet of an office was very hard to locate (small sign up high on far right). In the future I'll never travel without having the number of the actual hotel. I communicated with a fellow named Brian at Hotels.com and he was most helpful. He was determined to get me connected with a person before we disconnected. Kudos to Brian! Once he found the manager, she connected with us and check in after that was a breeze. I would stay there again, however, I would have the phone number of the actual hotel.