Ratings based on 100 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
Recommendedby james robinson from Petal MS
Very nice roomPosted Dec 3, 2013 on Hotels.com
I whole family was very impressed with the room. Its the biggest we have stayed in. We stayed in the room with two bed rooms which had one king bed and two full size beds. Each room had its own bathroom which was very nice. I will go back and visit again.
for Familiesby Barry from Ash Grove, MO
A must see!Posted Dec 1, 2013
Pros: Gorgeous, clean, very friendly staff, and a good selection on the hot breakfast bar.
Cons: An indoor pool would be nice.
Location: Good location; Track family fun park, golfing, Gulf Shores beachfront within 5 minutes' drive.
Located a short distance from Gulf Shores is one of the finest hotels I've ever stayed in. The staff were friendly, almost like I was in a bed and breakfast. Sleeping like a baby was easy on the super plush bed. And cleanliness...absolutely pristine! Another bonus was the free laundry (other than detergent) and exercise rooms. My wife and kids enjoyed our stay here VERY much!
for Personal Eventby A verified traveler
Posted Nov 15, 2013 on Hotels.com
They did not have housekeeping services on the weekend. We stayed for 13 days and our room never got cleaned. We had to ask for it to be vacuumed. We got clean towels Monday thru Friday. We stayed there before and this time we were not impressed.
Recommendedby Denise from Tallahassee
hotel staff never availablePosted Nov 13, 2013 on Hotels.com
We chose to go with the more expensive suite so that we would have 2 TV's and when we got there only 1 tv worked, the front desk came up and tried to fix it but couldn't so he said he would switch out our room because there was no maintenance man on duty on weekends and they had no maid service on the weekends, he never did call us back or switch the room even though we said we wanted to switch since we were paying for the room we reserved. The room was clean although we were in a handicapped room, I don't think we should be charged for the more expensive room since we didn't get the service we chose!
for Everyoneby Kenyatta from Alabama
Absolutely fablous!!!!Posted Nov 12, 2013
Cons: The outside appearance and location does not do the hotel justice!
Location: Tanger shopping outlet, Publix, Walmart, (not too far) and the beach, only 4 miles away!
OMG!! Words cannot adequately describe how wonderful it was to stay at the Staybridge Suites & Hotel. The staff was friendly and courteous! Dinner and breakfast were scrumptious. The rooms...OMG...the rooms were comfortable, nice, large, cozy...it was better than a home away from home! I will be staying there again. My family, which included 3 & 5 yr olds, loved this hotel very, very much!!!
for Everyoneby A verified traveler
Nice hotel close to golf coursesPosted Nov 1, 2013
for Business Travelersby Amanda from Gadsden
Great!Posted Oct 26, 2013 on Hotels.com
Nice front desk and cleaning staff, VERY clean, and a welcoming atmosphere! it isclose to shopping but a few miles from the beach, but that didn't bother us!
Recommendedby A verified traveler
Posted Oct 25, 2013 on Hotels.com
for Business Travelersby Lowell from Enterprise, al
Posted Oct 14, 2013 on Hotels.com
We checked in at 9:30 PM and was given our room key. When we arrived at our room I inserted the key and opened the door. To my surprise I was greeted by somebody screaming and yelling at my wife and me. When I went back to the desk the manager wasn't to concerned and offered me a coke.
Recommendedby Nick from Tennessee
Posted Sep 28, 2013 on Hotels.com
Great location close to the beach and many area attractions. Staff was very helpful and courteous. The evening reception with drinks and dinner was a definite plus. Food was great and a step up from standard hotel fare.