Thank you, Martha, for telling us about your stay at the Red Roof Inn Gulf Shores. I sincerely apologize for the inconvenience caused by the issue you highlighted. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Dear Karen,Thank you for telling us about your recent visit at RED ROOF INN GULF SHORES. It's regrettable to read that the unpleasant odor, your staff encounter and the other issues you described hindered your experience. Please know guest feedback enlightens us in areas of opportunity so that we can make improvements. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Rob,I appreciate you sharing your feedback following your stay at the RED ROOF INN GULF SHORES. I was saddened to read your stay fell short of expectations due to the insects you reported, the issues you had when trying to get in the room, the uncleanliness of the room and the other concerns you highlighted. We are very sorry for your experience. Please know that at Red Roof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Your feedback is important to us and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Thank you for leaving your honest 1/5 rating. We do apologize for the possible mold odor you encountered along with the unclean room you were in at the motel. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Samuel,Thank you for sharing your thoughts on your recent visit at RED ROOF INN GULF SHORES. You stated that that the uncleanliness of your room upon arrival was a bad first impression. Please be advised that we make an effort to clean and inspect all of our rooms, so your feedback is greatly appreciated and will be used to aid in the betterment of our hotel. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

Dear Bryan,Thank you for telling us about your recent visit to RED ROOF INN GULF SHORES. I was disappointed to read that the uncleanliness of your room hindered your stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

Hi Scottie,Thank you for taking the time to write a review of your stay at the Red Roof Inn Gulf Shores. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Valued Guest,Thank you for taking the time to tell us about your stay at the Red Roof Inn Gulf Shores. I was thrilled to see you enjoyed the cleanliness and the comforts of the bed. However, we would like to express our sincerest apologies for the smell of the room and the pet hairs you encountered. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Hello Darlene,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Gulf Shores. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Kelly, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Gulf Shores and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Dean, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GULF SHORES and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Kadian,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Gulf Shores and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

Dear Valued Guest,I appreciate you sharing your feedback following your stay at the Red Roof Inn Gulf Shores. I was saddened to read that your stay fell short of your expectations due to the insects you reported and the wet bed sheets. Please know that at Red Roof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Thank you, William, for taking the time to write a review of your stay at the Red Roof Inn Gulf Shores. I'm so glad we earned your 4/5 rating. You also highlighted that the room was simple; but we are happy to read that we provided you with a very clean environment. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Heather,The staff and I saw your survey following your recent stay at the Red Roof Inn Gulf Shores. Thank you for your 3/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing Red Roof Inn Gulf Shores. We hope we have the opportunity to see you again in the future. Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Kayla,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Gulf Shores. I'm so glad you were pleased with the proximity of our hotel to many amenities in the area, prompting your 4/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Thank you, Leonard, for taking a moment to complete our survey following your stay at the Red Roof Inn Gulf Shores. I'm so glad we earned your 4/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Christina,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Gulf Shores and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Bonnie,Thank you for taking the time to tell us about your stay at the Red Roof Inn Gulf Shores. I was thrilled to see you were pleased with the pool hours and our incredibly nice staff. However, the situation you described regarding the possible mold you saw is truly regrettable. We are very sorry for your experience. I can assure you that I have brought your feedback to management's attention in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Our team is committed to satisfying our guests, so we are very thankful for your feedback. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Thank you for being our guest, Sherri, at the Red Roof Inn Gulf Shores. It's great to see you enjoyed your stay, resulting in a positive score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope we have the opportunity to see you again in the future. Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Danielle,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GULF SHORES. I'm so glad we earned your 4/5 score. We are happy to know that you had a great stay with us. However, regarding your comment that your sheets never got change you can request this at the front desk on your next stay with us. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Lori,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Gulf Shores. I was thrilled to see you were pleased with the pet friendliness of the hotel. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Wyatt,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Gulf Shores. I'm so glad the value to price ratio met your expectations, prompting your 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Claudette,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Gulf Shores. I'm so glad we earned your 4/5 score. I was thrilled to see you were pleased with the quietness of the nice property and the location of the hotel, prompting your 4/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Kelley, Thank you for taking the time to tell us about your experience at the Red Roof Inn Gulf Shores. We strive to provide guests with the best customer service and all the comforts of home, so it was rewarding to read that your stay was satisfactory and you experienced great customer service, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Tressa,I appreciate you sharing your feedback following your stay at the Red Roof Inn Gulf Shores. It's great to see you enjoyed your stay, resulting in a 5/5 score. In regards to breakfast, it is not an offered amenity at our location. However, there are quite a few restaurants within walking distance of the property that you can enjoy. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Betty,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Gulf Shores and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Wayne,Thank you for taking a moment to complete our survey following your stay at the Red Roof Inn Gulf Shores. It upsets me to know we let you down. I am sorry for your experience prompting a 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Misti,Thank you for taking the time to tell us about your experience at the Red Roof Inn Gulf Shores. I am disappointed that your stay fell short of your expectations due to the uncleaned floors, the unpleasant odor in the room and the blind falling off. At Red Roof, goal is to provide a clean and comfortable stay for all our guests. For that reason, we sincerely apologize to have failed you. I am sharing your feedback with management to ensure that your concerns are addressed.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in this area.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Julie,Thank you for taking the time to tell us about your experience at the Red Roof Inn Gulf Shores. It's disheartening to read that your most recent experience with us did not meet your expectations due to the situation you described regarding the less than ideal encounter you at the front desk, the value to price ratio did meet your expectations and the other concerns you listed. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Nellie, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Gulf Shores and I thank you for your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Tania,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GULF SHORES. It’s great to hear that you found our property to be suitable for your accommodation needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof Management

Dear Jerrel,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Gulf Shores. It is so pleasing to read that you had a great encounter with us and we truly appreciate your kind remarks about your business. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediresponse Specialist

Thank you for taking a moment to leave a review, Andrew. Myself and the staff at the Red Roof Inn Gulf Shores were disappointed to see your 4/10 score following your stay. In order to understand what prompted your score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Gabrielle RediResponse Specialist

Hello Jeffrey,Thank you for taking the time to tell us about your stay at the Red Roof Inn Gulf Shores. We do appreciate your comments. You indicated that you were unsatisfied with the cleanliness of the floors and you were refused a receipt. We will take your comments into consideration to make changes to improve our customer experience.Please know that we value you as our guest and appreciate your business. Thank you for sharing your feedback. We wish you all the best in your future travels.Sincerely, Abigail RediResponse Specialist

Hello Kristi,We are sorry to hear your recent experience at the Red Roof Inn Gulf Shores did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Abigail RediResponse Specialist

Hello Joy,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Gulf Shores and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

Thank you for taking a moment to leave a review, Tania. Myself and the staff at the Red Roof Inn Gulf Shores appreciate your 10/10 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, GabrielleRediResponse Specialist

Hello Chris,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Gulf Shores. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Maria, The staff at the Red Roof Inn Gulf Shores and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

Hello Juan, The staff at the Red Roof Inn Gulf Shores and I appreciate your 5/5score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

Dear Madison,Thank you for taking the time to tell us about your experience at the RED ROOF INN GULF SHORES. I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as the room having an unpleasant smoky odor.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management

Hello Kevin,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Gulf Shores and I appreciate your 6/10 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Regina. Myself and the staff at the Red Roof Inn Gulf Shores appreciate your 5/5 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Gabrielle RediResponse Specialist

Hello Edna,Thank you for telling us about your stay at the Red Roof Inn Gulf Shores. I'm disheartened to see that your stay was less than ideal. You indicated that you were unsatisfied with the service you received from the front desk, the internet service that was not working, the weak water pressure and the other concerns you described. Our sincerest apologies. I will be sharing your feedback with the property's management team in an effort to address your concerns.It is our primary intention to provide our guests with a home away from home experience and we are sorry that was not achieved with your stay. Thank you for sharing your concerns. We wish you all the best in your future travels.Sincerely,AbigailRediResponse Specialist

Hello Ann,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Gulf Shores and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist