Ratings based on 384 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect getaway!

Posted Oct 13, 2014
Pros: Staff was really friendly and helpful
Cons: Expensive parking fees. More food/beverage options within the hotel.
Location: Town of Crested Butte is great! Lots of great food and things to do. Really great hiking nearby (or walk-up skiing in the back of hotel in the winter)
The hotel staff was extremely friendly and accommodating (as is everyone in Crested Butte). The room was great! Gave 4 out of 5 for facilities because the pool was out of order on the second day. The parking fee is pretty steep so we ended up parking a block away to avoid the parking fees (not sure if that's an option in the winter though). Otherwise, everything was fantastic!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 12, 2014
Filthiest duvet cover I've ever seen. Otherwise the room was fine. Hidden $20/day resort fee. Person at the front desk hung up on me when I called about the fee.
2 out of 5
by A verified traveler

Wi fi broken ,

Posted Oct 7, 2014
Pros: Location
Cons: Upkeep
Location: Ski hill
Was a vip booking , no vip perks , wi fi broken no internet connection
5 out of 5
Recommended
for Everyone
by A verified traveler from CO

Would stay again!

Posted Oct 2, 2014
The hotel was very nice and the staff was outstanding! Lilly at the front desk and Lawson in the bar were most attentive, friendly and knowledgable! They made my experience extra special! Please thank them!
2 out of 5
by A verified traveler

i have been charged for 5 nights only stayed 2

Posted Sep 2, 2014
Pros: location
thin walls, loud children, would not want to stay again
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Fe, NM

Undisclosed charges/taxes

Posted Aug 31, 2014
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on at the base of the mountain

Posted Aug 28, 2014
Nice hotel accommodations and convenient, but an interesting experience with the staff over a five day stay. The hotel personnel may tend to have a focus on conference attendees. Valet/Garage Parking was not a great experience at check-in. Concierge generally not available, although front desk personnel were friendly. They were out of maps for the hiking/biking trail locations in the area and simply directed me to the Chamber of Commerce which was downtown. They had poor recommendations of companies to contact for other activities. The restaurant in the hotel was not exceptional. The housekeeping staff also seemed put out at times, and I never received turndown service even though it was mentioned as a perk for the room rate. The fire alarm went off overnight at 3:30 am on a Sunday with no known fires. Apparently, it was a slower late summer weekend but still no excuse for lack of attention to details from the staff. The beautiful surroundings and gorgeous weather outside quickly make you forget about the service being provided inside!
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Ski Resort - Nice Place

Posted Aug 27, 2014
Pros: clean with cool stuff close by.
Location: skiing, ziplining, pool, hot tub, shopping nearby
Nice Room. Pretty town. Ski Bunnies nearby. Bring lots of cash cuz it aint cheap. also use the public parking or else you'll get charged 15 bucks to park at the hotel. public parking is only about a block and a half away. Bring bread and bologna and put it in the fridge unless you love to spend money on high priced meals.
5 out of 5
Recommended
for Everyone
by A verified traveler from denver

Very nice hotel in a great area!

Posted Aug 21, 2014
Pros: Super clean, friendly staff, stocked kitchenette (plates, cups, dish soap, wash cloth)
Cons: Charging for parking seems a bit cheap.
Location: biking, miniature golf, children's museum, shuttle into town.
We made last minute reservations at this hotel for the USA Procycle Challenge. From our arrival to departure, the hotel and its staff were great! It is within walking distance of the children's museum and a playground making it a great place to stay with kids. The room was one of the cleaner I have stayed in at a hotel for a while. They have a restaurant and well-stocked gift store (it even has swimsuits!) to make sure that if you forgot anything you can get it. They had bike storage, a kids area, and a nice pool. They also had a special that if you booked before you left, you could get a king room for $89 a night during ski season. Needless to say, we will be back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2014
We really loved the location of this hotel and we also enjoyed the gym, sauna, steam room and outdoor hot tub. One of the best features was free wine and cookies from 5:00 til 6:00pm. We thought the hotel was very clean and safe. The staff was very helpful especially the bell hops and we were glad to see it was pet friendly. We also liked having a coffee maker with coffee, refrigerator and a microwave.