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Reviews of Radisson Gurugram Udyog Vihar

4 out of 5
Radisson Gurugram Udyog Vihar
Adjacent to Plot No 406, Udyog Vihar, Phase-3, NH 8, Gurugram, Delhi N.C.R

Reviews

8.4

Very Good

Rating 10 - Excellent. 112 out of 238 reviews" "
Rating 8 - Good. 85 out of 238 reviews" "
Rating 6 - Okay. 26 out of 238 reviews" "
Rating 4 - Poor. 5 out of 238 reviews" "
Rating 2 - Terrible. 10 out of 238 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mohan

Stayed 2 nights in Mar 2024

8/10 Good

Sam

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and dining area. Too loud with music and roadside traffic
Stayed 3 nights in Mar 2024

8/10 Good

Vladimir, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel, quite busy for checkin, only one restaurant with mostly Indian buffet, very few non-spicy options - and nothing nearby (non-buffet options were available). Tea machine broken at the time. Quite far from everything, cannot use metro. Count on about 1hr anywhere in Dehli. Decent practical service but not a ton of attention like you get elsewhere in the country.
Stayed 2 nights in Feb 2024

10/10 Excellent

RAMASWAMY SAMASAMAJAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sandeep

Liked: Property conditions & facilities
all good
Stayed 1 night in Feb 2024

10/10 Excellent

Harmanpreet

Liked: Cleanliness, staff & service, property conditions & facilities
I booked for my parents. They enjoy their stay. Its was little hard to get a hold of the staff to communicate over email.
Stayed 1 night in Feb 2024

4/10 Poor

Pritesh, Toronto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

utpal, san diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Ajit

Stayed 1 night in Jan 2024

10/10 Excellent

Darshpreet

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air condition were set on fixed temp, I was not able to lower the temp. Every person has it’s own temp liking, but this thing forced me to sleep like that, eventhough after calling managers again and again there was no solution, everything else was wonderful, but if you are not able to sleep properly then what’s a whole point of spending so much money, eventually I had to ask them for the fan, so that I can sleep, to be frank if you are single then it’s ok, but if you are staying as a couple temp is hot. Your body demands of that cooling temp for sometimes, to be honest. I hope this can be fixed, I would love to stay in this hotel everytime.
Stayed 1 night in Jan 2024
Response from Piyush Malik on Feb 3, 2024
Dear Guest,We sincerely appreciate that you took the time to share the feedback on your recent visit. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologize for the shortfalls.Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you.Regards,Piyush MalikRooms Division ManagerRadisson Gurugram, Udyog Vihar

8/10 Good

Abhishek

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to ambience mall, DLF cyber city etc and also conveniently located near the airport.
Stayed 1 night in Jan 2024
Response from Piyush Malik on Feb 3, 2024
Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next visit.Regards,Piyush MalikRooms Division ManagerRadisson Gurugram, Udyog Vihar

4/10 Poor

Rajesh

Traveled with family
Disliked: Staff & service
Service was poor. Food was low quality and barely palatable and overpriced.
Stayed 1 night in Jan 2024
Response from Piyush Malik on Feb 3, 2024
Dear Guest,We sincerely appreciate that you took the time to share the feedback on your recent visit. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologize for the shortfalls.Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you.Regards,Piyush MalikRooms Division ManagerRadisson Gurugram, Udyog Vihar

10/10 Excellent

Kuldeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Khosh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

manish

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel. Nice room. Comfortable bed. Good gym & pool. Excellent Wi-Fi. Helpful staff. Nice restaurant.
Stayed 1 night in Oct 2023

10/10 Excellent

Lakshminarayanan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i got a great help from Ms.Sneha from the front desk. It was great and excellent.
Stayed 1 night in Jul 2023
Response from Piyush Malik on Aug 8, 2023
Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next visit.Regards,Piyush MalikRooms Division ManagerRadisson Gurugram, Udyog Vihar

10/10 Excellent

Malvern

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. The room wà very clean and larger than average. Breakfast buffet was good. I would highly recommend this hotel.
Stayed 1 night in May 2023
Response from Namit Vijh on May 29, 2023
Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.Regards,Namit VijhGeneral ManagerRadisson Gurugram, Udyog Vihar

10/10 Excellent

Himanshu

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

6/10 Okay

Vivek

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good in general was less than average and service at breakfast was terrible.
Stayed 2 nights in Feb 2023
Response from Namit Vijh on Mar 2, 2023
Dear Guest,Thank you for taking the time to share your feedback. We apologize for the dissatisfaction. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.Regards,Namit VijhGeneral ManagerRadisson Gurugram, Udyog Vihar

10/10 Excellent

Herdeep

Stayed 1 night in Dec 2022

10/10 Excellent

Sudhir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and efficient
Stayed 1 night in Aug 2022

10/10 Excellent

Naman

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location near to highway. Property is really nice with all modern amenities. Food is yummy with good staff service. Friendly people and quick response.
Stayed 2 nights in Jul 2022

2/10 Terrible

Priya

Stayed 1 night in Jun 2022

8/10 Good

Abhinav

Stayed 1 night in May 2022

10/10 Excellent

raman

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

6/10 Okay

Manikar

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was good but WiFi connectivity could have been more secure.
Stayed 6 nights in Apr 2022
Response from Namit Vijh on Apr 16, 2022
Dear Guest, Thank you for taking the time to share your feedback. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Regards, Namit Vijh General Manager Radisson Gurugram, Udyog Vihar

10/10 Excellent

Yatin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Pulkit

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Property is okay. Cleanliness is not up to the mark. Problem in the washroom drainage of the room where I stayed.
Stayed 1 night in Mar 2022
Response from Namit on Mar 20, 2022
Dear Pulkit, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Regards, Namit Vijh General Manager Radisson Gurugram, Udyog Vihar

2/10 Terrible

Uta

Liked: Cleanliness, staff & service, room comfort
No covid prevention
They gave us a different room than requested. Breakfast is not really good, not worth the money. However what left me in shock was that a Radisson is lacking any covid measurements completely. They had signs for elevators not being used for more than 2 people, and obligatory masks... but nobody checked or reminded guests to follow these. This meant having 100 people in a tiny space for breakfast, with no distance between the tables, no masks or gloves at the buffet, and the antibacterial gel was also empty. Also in the hotel building or elevators guests were not wearing a mask. I asked a couple of them, and they did put it on without any issues, so it would not be that hard to keep it safe for everyone.
Stayed 2 nights in Mar 2022
Response from Namit Vijh on Mar 23, 2022
Dear Guest, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Regards, Namit Vijh General Manager Radisson Gurugram, Udyog Vihar

10/10 Excellent

Surya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2022
Response from Namit on Mar 4, 2022
Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next visit. Regards, Namit Vijh General Manager Radisson Gurugram, Udyog Vihar

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well furnished suites. Excellent service staff. Decent and economical breakfast. Reasonable room rates and proximity to Airport and good shopping.
Stayed 1 night in Oct 2021

10/10 Excellent

sangya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and food
Staffs are really nice. Those Nepali Chef has made my stay more better, I am in Delhi for medical purpose and the kind of food that I am suppose to eat is exactly the serviced to me, they went extra miles to cook that delicious food for me. Good bless them! Hoping to come back to this hotel again.
Stayed 5 nights in Mar 2021

10/10 Excellent

Gladston

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Ambiance
It was nice
Stayed 1 night in Feb 2021
Response from Namit on Feb 25, 2021
Dear Guest, Thank you for choosing to stay at Radisson Gurugram Udyog Vihar. We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests. It will be our pleasure and privilege to have you back at the hotel for yet another memorable stay! Best regards, Namit Vijh General Manager, Radisson Gurugram Udyog Vihar

2/10 Terrible

Jayant

Stayed 1 night in Jan 2021
Response from Namit on Feb 25, 2021
Dear Guest Greetings! We are apologize for the experience at hotel. It is with regret that we did not meet your expectations. The gaps that your feedback has highlighted have been noted by our concern team and we assure you that necessary steps will be taken to elevate the overall experience. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Regards Namit Vijh General Manager Radisson Gurugram Udyog Vihar

8/10 Good

M.Warren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel was so close to the airport, and it was well maintained. The food was delicious and they had chocolate. It was hard living without chocolate.
Stayed 2 nights in Mar 2020
Response from Namit Vijh on Mar 18, 2020
Dear Guest, Thank you for choosing to stay at Radisson Gurugram Udyog Vihar. We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests. It will be our pleasure and privilege to have you back at the hotel for yet another memorable stay! Best regards, Namit Vijh General Manager, Radisson Gurugram Udyog Vihar

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, well appointed property with a nice touch of understated sophistication and luxury.
Stayed 2 nights in Feb 2020
Response from Namit Vijh on Feb 24, 2020
Dear Guest, Thank you for choosing to stay at Radisson Gurugram Udyog Vihar. We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests. It will be our pleasure and privilege to have you back at the hotel for yet another memorable stay! Best regards, Namit Vijh General Manager, Radisson Gurugram Udyog Vihar

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Namit Vijh on Feb 14, 2020
Dear Guest, Thank you for rating us. We appreciate your feedback. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Best regards, Namit Vijh General Manager Radisson Gurugram Udyog Vihar

10/10 Excellent

MRIDUL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had some issue with the room but after we brought into their notice, we were upgraded. All this was done by Mansi, wonderful person and very helpful, courteous.
Stayed 3 nights in Feb 2020
Response from Namit Vijh on Feb 11, 2020
Dear Guest, Thank you for choosing to stay at Radisson Gurugram Udyog Vihar. We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests. It will be our pleasure and privilege to have you back at the hotel for yet another memorable stay! Best regards, Namit Vijh General Manager, Radisson Gurugram Udyog Vihar

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020
Response from Namit Vijh on Feb 11, 2020
Dear Guest, Thank you for rating us. We appreciate your feedback. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Best regards, Namit Vijh General Manager Radisson Gurugram Udyog Vihar

8/10 Good

kaushal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
met all expectations.. clean room and fast service
Stayed 1 night in Feb 2020
Response from Namit Vijh on Feb 11, 2020
Dear Guest, Thank you for rating us. We appreciate your feedback. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Best regards, Namit Vijh General Manager Radisson Gurugram Udyog Vihar

8/10 Good

Christopher

Liked: Staff & service, property conditions & facilities, room comfort
Convenient to airport
Comfortable location close to the airport.
Stayed 2 nights in Jan 2020
Response from Namit Vijh on Jan 28, 2020
Dear Guest, Thank you for rating us. We appreciate your feedback. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Best regards, Namit Vijh General Manager Radisson Gurugram Udyog Vihar

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Namit Vijh on Jan 17, 2020
Dear Guest, Thank you for rating us. We appreciate your feedback. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Best regards, Namit Vijh General Manager Radisson Gurugram Udyog Vihar

10/10 Excellent

Anchalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Namit Vijh on Jan 10, 2020
Dear Guest, Thank you for rating us. We appreciate your feedback. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Best regards, Namit Vijh General Manager Radisson Gurugram Udyog Vihar

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is good. Room is clean. Poor room amenities. No toothbrush provided.
Stayed 2 nights in Jan 2020
Response from Namit Vijh on Jan 10, 2020
Dear Guest Greetings! We are glad to learn that you were happy with the overall services of our hotel. It is with regret that we note there were some areas which did not meet your expectations. The gaps that your feedback has highlighted have been noted by our concern team and we assure you that necessary steps will be taken to elevate the overall experience. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Regards Namit Vijh General Manager Radisson Gurugram Udyog Vihar

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Isla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay before long haul flight
Very helpful staff on reception - helped when I couldn’t connect to WiFi and got IT to investigate. Always very helpful & friendly. Very comfortable bed in room and good black out curtains.
Stayed 1 night in Dec 2019
Response from Namit Vijh on Dec 17, 2019
Dear Guest, Thank you for your positive feedback! We are glad to learn that you were happy with the overall services of our hotel. We look forward to welcoming you back soon and rest assured, like always we shall ensure all personal care! Best regards, Namit Vijh General Manager Radisson Gurugram Udyog Vihar

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Dec 2019
Response from Namit Vijh on Dec 17, 2019
Dear Guest, Thank you for rating us. We appreciate your feedback. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Best regards, Namit Vijh General Manager Radisson Gurugram Udyog Vihar