Exterior

Reviews of The Westin Sohna Resort & Spa

5 out of 5
The Westin Sohna Resort & Spa
Vatika Complex, Gurugram, Haryana

Reviews

8.2

Very Good

Rating 10 - Excellent. 62 out of 118 reviews" "
Rating 8 - Good. 31 out of 118 reviews" "
Rating 6 - Okay. 7 out of 118 reviews" "
Rating 4 - Poor. 8 out of 118 reviews" "
Rating 2 - Terrible. 10 out of 118 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pranati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best for a weekend getaway. Services are great. Food in their restaurants is amazing. Multiple activities for all age groups. Overall a nice experience.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rishika

Stayed 1 night in Aug 2023
Response from General Manager on Sep 5, 2023
Dear Guest, Renewed greetings from The Westin Sohna Resort and Spa! Thank you for taking out the time to review us after choosing to stay with us. It is our team’s continuous endeavour to offer our guests with an exceptional and memorable experience. We are elated that the same was achieved during your visit. It was a pleasure serving you and we look forward to welcoming you soon again. Be Inspired. Be Renewed. Warm Regards, Nivedita Avasthi General Manager

8/10 Good

RAHUL

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay with amazing hospitality. Staff was courteous and they know their job well. Definitely recommended.Food was good but they need to bring in more variety in their spread.
Response from The Westin Sohna Resort & Spa on Jul 10, 2023
Dear Guest, Warm greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for and we appreciate you taking out time to review us. We are delighted to read that our services and hospitality exceeded your expectations and that you enjoyed a seamless experience with us. However, your feedback regarding the food spread has been well noted. I have directly addressed this feedback with the manager in charge to take this up strongly with the team and avoid such recurrences. We look forward to many more opportunities to be of service, and hope to see you again soon. Be inspired. Be renewed. Warm Regards, Nivedita Avasthi General Manager

10/10 Excellent

Divya, IRVING

Stayed 1 night in Feb 2023
Response from Nivedita Avasthi on May 29, 2023
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa!Thank you for choosing to dine with us, and appreciate you taking out time to review us. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We are elated that the same was achieved during your visit. It was a pleasure serving you and we look forward to welcoming you soon again. Be Inspired. Be Renewed. Warm Regards, Nivedita AvasthiGeneral Manager

10/10 Excellent

Neha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Nivedita Avasthi on Mar 12, 2023
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa!Thank you for choosing to dine with us, and appreciate you taking out time to review us. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We are elated that the same was achieved during your visit. It was a pleasure serving you and we look forward to welcoming you soon again. Be Inspired. Be Renewed. Warm Regards, Nivedita AvasthiGeneral Manager

2/10 Terrible

Nitish

Traveled with family
Disliked: Cleanliness, staff & service
There is no working standard of staff .
Response from Nivedita Avasthi on Mar 12, 2023
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for sharing your feedback with us as it is imperative for our growth. It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us. Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns. We hope you understand that your last experience is not reflective of the usual norm at our hotel. We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience. Be Inspired. Be Renewed. Warm Regards Nivedita AvasthiGeneral Manager

8/10 Good

Srikrishna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Property
The overall stay was pleasant and comfortable except the Check-in.
Stayed 1 night in Oct 2022
Response from Rahul Puri on Mar 12, 2023
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa!Thank you for choosing to dine with us, and appreciate you taking out time to review us. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We are elated that the same was achieved during your visit. It was a pleasure serving you and we look forward to welcoming you soon again. Be Inspired. Be Renewed. Warm Regards, Rahul PuriMulti Property General Manager

8/10 Good

Sunil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the visit. 👍
Apart from overpriced food all other aspects of the stay were great. Very friendly staff , well spread out property with so many activities to keep oneself pleasantly occupied.
Stayed 2 nights in Jan 2022
Response from The Westin Sohna on Jan 18, 2022
“Thank you so much for taking the time to leave us this amazing feedback.”

8/10 Good

Ankit

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2021
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

2/10 Terrible

Manish

Traveled with group
Disliked: Staff & service
Stayed 1 night in Aug 2021
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Sohna Resort and Spa! Thank you for sharing your feedback with us as it is imperative for our growth. It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us. Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns. We hope you understand that your last experience is not reflective of the usual norm at our hotel. We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 1 night in Jul 2021
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

8/10 Good

Rakesh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and satisfying.
Stayed 1 night in Apr 2021
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a gift to our parents for their anniversary! They loved it and the place was very clean and sanitized. Definitely Covid approved :)
Stayed 2 nights in Feb 2021
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Excellent

Inderpal Singh

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2021
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

8/10 Good

sumit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Excellent

VIKRAM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun time with Family
It’s a fun time together with whole family after a very very long time. It’s a beautiful property with all amenities and with lots of activities for kids. Kids had a great blast.
Stayed 3 nights in Jan 2021
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Excellent

KHUSHBOO

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Team Westin Sohna on Nov 2, 2020
Thank you for your lovely rating! Hope to see you soon again!

10/10 Excellent

VANJUL

Stayed 2 nights in Sep 2020
Response from Team Westin Sohna on Nov 2, 2020
Thank you for your lovely rating! Hope to see you soon again!

4/10 Poor

shikha

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service and cleanliness
The standards have really deteriorated. we checked in at 3 however got the room only by 4:30 PM and was still being cleaned. The next day too despite repeated requests the rooms were cleaned only by 6 pm which meant sitting in unmade rooms. The cleanliness was horrible and no replenishment for towels, toiletries, one had to call them for everything. There were no glasses in the room and the service was very delayed. Honestly the staff (housekeeping and team at the restaurant) were really stretched and were trying their best to cope but it is sheer mismanagement on the hotels behalf. Horrible experience and feel bad for the staff that has to endure the criticism from the guests due to lack of service and cleanliness. will not visit again.
Stayed 2 nights in Aug 2020
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Sohna Resort and Spa! Thank you for sharing your feedback with us as it is imperative for our growth. It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us. Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns. We hope you understand that your last experience is not reflective of the usual norm at our hotel. We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Excellent

Kamal, Delhi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and overall hospitality. The food is delicious and the chefs are very helpful in customizing the dishes e.g we asked for gluten free and lactose free meals and it was prepared for us.
Stayed 2 nights in Jul 2020
Response from Tusch Daroga on May 17, 2022
Dear Guest, Renewed Greetings from The Sohna Resort and Spa! Thank you for sharing your feedback with us as it is imperative for our growth. It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us. Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns. We hope you understand that your last experience is not reflective of the usual norm at our hotel. We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience. Be Inspired. Be Renewed. Warm Regards Tusch Daroga General Manager

10/10 Excellent

prashant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful weekend gateway. Had a great stay. Food is delicious as well.
Stayed 1 night in Oct 2019
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic pool great food lovely rooms and pleasant staff
Stayed 2 nights in Sep 2019
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best resort I have been to in delhi. The Premiere Villa with its niche design, private space and full garden villa was very pleasant to our senses. The restaurant
Stayed 1 night in Sep 2019
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Excellent

Jasneet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the property is good. No complaints at all.
Stayed 2 nights in Sep 2019
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Excellent

Rajneesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay...
They are so amazing...everyone over there are so welcoming...never ever found this kind of experience...value for money...awsm location...away from city....
Stayed 1 night in Sep 2019
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PATHETIC EXPERIENCE Overall experience was pathetic except food. Food was nice. The rooms cleanliness and hygiene were badly compromised. It was like u r staying in some cheap lodge with lot of insects and lizards in ur room and rooms and around ur is all flooded. There is sever problem with electricity and also fittings in bathroom are also leaking. Everything was brought to the notice of Manager and other staff, but they are all helpless and are only sorry and nothing more they can do. They must refund my room rent and give a written apology. ONE SHUD CHOOSE HOTEL OTHER THAN WESTIN SOHNA ROAD.
Stayed 2 nights in Jul 2019
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Sohna Resort and Spa! Thank you for sharing your feedback with us as it is imperative for our growth. It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us. Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns. We hope you understand that your last experience is not reflective of the usual norm at our hotel. We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

10/10 Excellent

Parikshit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Anoop Pandey on May 17, 2022
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Be Inspired. Be Renewed. Warm Regards Anoop Pandey General Manager

6/10 Okay

amardeep

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good for nothing
Poorly managed property..
Stayed 1 night in Jun 2019
Response from Anoop Pandey on Jul 3, 2019
Dear Guest, Renewed Greetings from the Westin Sohna Resort and Spa! Thank you for taking out time to share your valuable review with us. Guest reviews are imperative in shaping our continuous growth and it is our sincere endeavor to offer our patrons with an exquisite stay. Having stated that, it is disheartening for us that we were not able to achieve the same during your stay with us. We assure you that our team takes utmost care of our guests and feedbacks such as these will surely be worked upon. Your concerns have been noted and shared with the management for immediate rectifications. . We do hope that you’ll give us another opportunity to welcome you back and curate an exceptional experience for you and your loved ones! Warm Regards, Anoop Pandey General Manager

8/10 Good

pankaj

Liked: Staff & service, property conditions & facilities, room comfort
good ambience , courteous staff, green surroundings . rest rooms need to be more cleaner
Stayed 2 nights in Jun 2019
Response from Anoop Pandey on Jul 3, 2019
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for choosing us and appreciate you taking the time to share a review. We are glad you enjoyed your stay with us and the services met your expectations. We strive to ensure that our guests enjoy a memorable experience and we are delighted to know that we were successful in achieving the same. We hope that we will have the pleasure of welcoming you back soon! Please do connect with us on social media for latest updates and promotions. Be Inspired. Be Renewed. Warm Regards, Anoop Pandey General Manager

10/10 Excellent

kavita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hospitality
The outstanding experience is due to the excellent team. Each staff member makes one feel welcome and special. From the reception desk to Amit , who drives the golf cart , the chef or the team that serves in the restaurant ( have to mention Ali - and Pritam the manager and Sanaa). It was the peak of summer but the rooms are cool and we relaxed in the calming ambience. The heavenly spa is beautifully constructed. I particularly loved the room called the sanctuary and spent some quiet time in it.
Stayed 2 nights in Jun 2019
Response from Anoop Pandey on Jul 3, 2019
Dear Guest, Renewed Greetings from The Westin Sohna Resort and Spa! Thank you for staying with us and we appreciate you taking the time to share your feedback. We are humbled with your heartwarming and appreciative note on your memorable experience with us. Our front office, culinary and service teams are thrilled to know of your kind words and we are sure your words of encouragement would go a long way in inspiring and motivating the team. It was a pleasure serving you and we look forward to welcoming you and your family back for more of such rejuvenating stays. Be Inspired. Be Renewed. Warm Regards, Anoop Pandey General Manager

10/10 Excellent

Puneet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Anoop Pandey on Jul 3, 2019
Dear Guest, Renewed Greetings from The Westin Sohna Resort & Spa! Thank you for choosing us for your stay, and appreciate you taking out time to review us. It is our team’s continuous endeavour to offer our guests with an exceptional and memorable experience. We are elated that the same was achieved during you stay. It was a pleasure serving you and we look forward to welcoming you soon again. Be Inspired. Be Renewed. Warm Regards, Anoop Pandey General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Anoop Pandey on Jul 3, 2019
Dear Guest, Renewed Greetings from The Westin Sohna Resort & Spa! Thank you for choosing us for your stay, and appreciate you taking out time to review us. It is our team’s continuous endeavour to offer our guests with an exceptional and memorable experience. We are elated that the same was achieved during you stay. It was a pleasure serving you and we look forward to welcoming you soon again. Be Inspired. Be Renewed. Warm Regards, Anoop Pandey General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Anoop Pandey on Jul 3, 2019
Dear Guest, Renewed Greetings from The Westin Sohna Resort & Spa! Thank you for choosing us for your stay, and appreciate you taking out time to review us. It is our team’s continuous endeavour to offer our guests with an exceptional and memorable experience. We are elated that the same was achieved during you stay. It was a pleasure serving you and we look forward to welcoming you soon again. Be Inspired. Be Renewed. Warm Regards, Anoop Pandey General Manager

8/10 Good

Samarjit

Liked: Cleanliness, property conditions & facilities, room comfort
Its a good property. It should improve and make the main coffee shop bigger as it caters to main lunches/dinner/Bf and gets over crowded. Also the food is on the expensive side, specifically the cost of the buffet are not justifiable or worth it. The gym should be better maintained and manned . It was like a hot furnace inside the gym.
Stayed 1 night in May 2019
Response from Anoop Pandey on Jul 3, 2019
Dear Guest, Renewed Greetings from the Westin Sohna Resort and Spa! Thank you for taking out time to share your valuable review with us. Guest reviews are imperative in shaping our continuous growth and it is our sincere endeavor to offer our patrons with an exquisite stay. Having stated that, it is disheartening for us that we were not able to achieve the same in all aspects of your stay. We assure you that our team takes utmost care of our guests and feedbacks such as these will surely be worked upon. Your concerns have been noted and shared with the management for immediate rectifications. . We do hope that you’ll give us another opportunity to welcome you back and curate an exceptional experience for you and your loved ones! Warm Regards, Anoop Pandey General Manager

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property itself is quite nice and pleasant however the way things are operated and the way staff treats the guest is beyond appalling. I wanted to take my 7 months pregnant wife for a getway babymoon since she cant travel long distance. I decided to book this resort as I had heard nice things about it. After I booked the resort, I called them to arrange a decoration for my wife with baby pictures. The staff who picked up said she will arrange a callback for me. Obviously I never got any callback. I called back again after 4 days and the same thing happened. After another 2 days, I called back and got hung up on. Finally I got an answer that they can't arrange these kinds of decorations cannot be arranged. This left me helpless as my checkin date was only 2 days away and I was left with no choice but to go ahead with the booking since I was not allowed to cancel anymore. For this, they offered me a complimentary cake which I never wanted and didn't care for. Before the checkout, I suggested my wife take a shoulder and foot massage. I called the spa and checked with them that if they can offer spa services to my wife and explained them that she is 7 month pregnant and just needed foot and shoulder massage. They said they can definitely offer it. I dropped my wife to the spa and went to reception for checkout. At spa, they refused to give her massage and provide cart to drop her and made her walk all the way from spa to reception at 2'o clock in the afternoon.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness
The property itself is quite nice and pleasant however there are a few things that
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great nature's retreat to soothe the senses. Esthetically made & well maintained. Staff was very curteous & eager to help.Child & family friendly activities like the mini zoo, the pool, indoor & outdoor kids play area, cycling, outdoor games & sports, are available. The one bedroom villa was a luxurious experience with a huge & splendid bathroom with a tub. All in all a great stay & very approachable place.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a villa and it was really awesome. They decorated the room for our wedding anniversary which looked pretty nice! Food was good too, Staff was very courteous.
Stayed 1 night in Jan 2019
Response from Team westin on Feb 25, 2019
Dear Guest, Renewed Greetings from The Westin Sohna Resort & Spa! Thank you sharing an excellent feedback! I’m delighted that you enjoyed every bit of your stay with us. Your kind words regarding the team and our offerings are very warmly received. We invite you to join us on Facebook, Twitter and Instagram to keep informed on our bespoke offers, events calendar, destination tips and more. Once again, thank you for writing to us and we look forward to the pleasure of welcoming you back. Be Inspired. Be Renewed.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality, lush green property. Will definitely come back soon
Stayed 1 night in Dec 2018
Response from Team Westin on Dec 27, 2018
Dear Guest, Thank you for this wonderful feedback. It was a pleasure serving you and we look forward to welcoming you and your family back for more of such enriching getaways. Do follow us on social media for the latest updates

2/10 Terrible

Ajay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not that good, look something else
Not so good experience, the property is overpriced. Don't feel like a premium experience. Had not a good experience
Stayed 1 night in Nov 2018
Response from Team Westin on Nov 30, 2018
Dear Guest, Renewed Greetings from Westin Sohna Resort and Spa! Thank you for taking out time to share your review with us. Guest reviews are crucial to our continuous growth. It is our sincere endeavor to offer our patrons with an exquisite stay. However, it disheartens us that we were not able to achieve the same during your visit. We can assure you that our team takes utmost care of the hygiene around the property and such lapses are not tolerated by us. Your concerns have been noted and shared with the management for immediate rectifications. We do hope that you’ll give us another opportunity to welcome you back for an exceptional experience.

10/10 Excellent

Varun, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained property with excellent service!!
Stayed 1 night in Nov 2018
Response from Team Westin on Nov 30, 2018
Dear Guest, Renewed Greetings from The Westin Sohna Resort & Spa! It’s always a pleasure to peruse feedback from our guests. Our team is always on their toes to make the guests’ stay truly memorable and we are glad to have achieved the same during your visit. Your words have truly motivated the team to keeping working hard and serve all the guests with the same excellence. We thank you for your kind recommendation. It was a pleasure serving you and your loved ones. We hope to welcome you back soon!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel staff needs to be more prompt, more courteous and better equipped. Overall experience was good.
Stayed 2 nights in Nov 2018
Response from Team Westin on Nov 30, 2018
Dear Guest, Renewed Greetings from Westin Sohna Resort and Spa! Thank you for taking out time to share your review with us. Guest reviews are crucial to our continuous growth. It is our sincere endeavor to offer our patrons with an exquisite stay. However, it disheartens us that we were not able to achieve the same during your visit. We can assure you that our team takes utmost care of the hygiene around the property and such lapses are not tolerated by us. Your concerns have been noted and shared with the management for immediate rectifications. We do hope that you’ll give us another opportunity to welcome you back for an exceptional experience