Ratings based on 8 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.2 Service & staff
3.5 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Livingston
Good value, good restaurantPosted Sep 10, 2014
Pros: Good buffet and restaurant. Free use of fitness room and sauna.
Cons: Parking charges were a bit obscure - had thought it was free but it turned out to be 5 Euros / day.
Location: About 15 main walk from Hagen centre. With a car, easiest to drive to east - e.g. Lennetal or Sauerland area.
I had a two night stay. I thought that the breakfast buffet was good, and I used the hotel restaurant for dinner one night - and rated it good quality and value.
by A verified traveler
never saw a cleaner for three days ,Posted Sep 10, 2014
rubbish never saw a cleaner for three days , never got our bed made for the whole stay and the site said it was only 12 km from Dortmund infact it was 25 km
for Business Travelersby Valentine from NYC
great valuePosted May 12, 2014 on Hotels.com
good price and fanatstic service, cleanliness, comfort and food!
for Business Travelersby A verified traveler
Small bathroom.Posted Nov 27, 2013 on Hotels.com
All good apart from the size of the bath/shower room. Tiny.
for Getaway With Friendsby Hirenc from Mumbai
Decent hotel, nothing extraordinary..Posted Nov 27, 2013 on Hotels.com
Was there just for a day, but the hotel is quite far from the city center and connectivity is a tad poor... we checked in a little early but were not allotted a room even after waiting for more than an hour... don't think they need so much time to just do up 1 room.. we requested that we were ready to compromise on floor / size but the front desk didn't look capable to take such decisions ... it's fine that we were a little early (about 2 hours) so can't complain much about it ... rest decent place of you have your own car ....
for Everyoneby A verified traveler from Manchester. UK.
Three night break.Posted May 4, 2013
Very helpful staff. Excellent English spoken, as usual! Very quiet hotel. Good bar area inside and out. Strong, free, WiFi in room and everywhere. Breakfast was very good, buffet style. Fifteen min walk to town centre. Car park, chargeable, was safe with barrier. Thank you.
for Getaway With Friendsby JD
UnpleasantPosted Aug 28, 2012 on Hotels.com
Stayed here because they had a pool. No they don't. They were in the process of replacing it with a fitness center which was not available. Was here for 3 nights in August 2012, temp 30+ degrees centigrade everyday. Newly remodeled 4 star hotel?? I don't think so. No air conditioning, no drawers to place clothing, a 2 person room with a 1 person closet, no ice bucket or ice available, no air in room even with the window open. Told to go to restaurant everyday for ice and was reprimanded when I did go. Saw coffee available outside restaurant area. Made a cup of espresso and was told it was not available for guests. Watched them throw it out rather than say "OK, take it this time, but..." Go to Hagen to visit friends often but will never stay here again.
Recommendedby A verified traveler from Chicago
Very nice updated hotelPosted Nov 3, 2011 on Hotels.com
This hotel was very clean and updated. Flat screen TV's in all the rooms. Their satellite cable broadcasts English TV stations as well. Free wI-fi internet and free parking are also bonuses. Very friendly staff. The location is right down the street from many restaurants and bars.