Ratings based on 8 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
88% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.5 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Livingston

Good value, good restaurant

Posted Sep 10, 2014
Pros: Good buffet and restaurant. Free use of fitness room and sauna.
Cons: Parking charges were a bit obscure - had thought it was free but it turned out to be 5 Euros / day.
Location: About 15 main walk from Hagen centre. With a car, easiest to drive to east - e.g. Lennetal or Sauerland area.
I had a two night stay. I thought that the breakfast buffet was good, and I used the hotel restaurant for dinner one night - and rated it good quality and value.
2 out of 5
by A verified traveler

never saw a cleaner for three days ,

Posted Sep 10, 2014
Pros: nothing
Cons: everything
Location: rubbish
rubbish never saw a cleaner for three days , never got our bed made for the whole stay and the site said it was only 12 km from Dortmund infact it was 25 km
5 out of 5
Recommended
for Business Travelers
by Valentine from NYC

great value

Posted May 12, 2014 on Hotels.com
good price and fanatstic service, cleanliness, comfort and food!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Small bathroom.

Posted Nov 27, 2013 on Hotels.com
All good apart from the size of the bath/shower room. Tiny.
3 out of 5
Recommended
for Getaway With Friends
by Hirenc from Mumbai

Decent hotel, nothing extraordinary..

Posted Nov 27, 2013 on Hotels.com
Was there just for a day, but the hotel is quite far from the city center and connectivity is a tad poor... we checked in a little early but were not allotted a room even after waiting for more than an hour... don't think they need so much time to just do up 1 room.. we requested that we were ready to compromise on floor / size but the front desk didn't look capable to take such decisions ... it's fine that we were a little early (about 2 hours) so can't complain much about it ... rest decent place of you have your own car ....
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester. UK.

Three night break.

Posted May 4, 2013
Very helpful staff. Excellent English spoken, as usual! Very quiet hotel. Good bar area inside and out. Strong, free, WiFi in room and everywhere. Breakfast was very good, buffet style. Fifteen min walk to town centre. Car park, chargeable, was safe with barrier. Thank you.
1 out of 5
Recommended
for Getaway With Friends
by JD

Unpleasant

Posted Aug 28, 2012 on Hotels.com
Stayed here because they had a pool. No they don't. They were in the process of replacing it with a fitness center which was not available. Was here for 3 nights in August 2012, temp 30+ degrees centigrade everyday. Newly remodeled 4 star hotel?? I don't think so. No air conditioning, no drawers to place clothing, a 2 person room with a 1 person closet, no ice bucket or ice available, no air in room even with the window open. Told to go to restaurant everyday for ice and was reprimanded when I did go. Saw coffee available outside restaurant area. Made a cup of espresso and was told it was not available for guests. Watched them throw it out rather than say "OK, take it this time, but..." Go to Hagen to visit friends often but will never stay here again.
4 out of 5
Recommended
by A verified traveler from Chicago

Very nice updated hotel

Posted Nov 3, 2011 on Hotels.com
This hotel was very clean and updated. Flat screen TV's in all the rooms. Their satellite cable broadcasts English TV stations as well. Free wI-fi internet and free parking are also bonuses. Very friendly staff. The location is right down the street from many restaurants and bars.