Ratings based on 300 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
by A verified traveler from Pittsburgh, PA
Cheap hotelPosted Jun 26, 2015
Pros: The price
Cons: Remove the confederate flag from behind the front desk. Add more outlets to the rooms. Add better lighting in the rooms.
Location: The diner attached is a cute little diner, and the fellow running the attached wine/beer store is a gem.
It's a cheap hotel. You get what you pay for. The room was a bit dingy and the lighting left a lot to be desired, but other than that, the room was fine. What I was more upset by, was the confederate flag behind the front desk. Its presence made me feel very uncomfortable. Regardless of location in relation to the Mason-Dixon, there is no place for a symbol of hatred and oppression used as decoration in a "respectable" business.
for Familiesby A verified traveler
Comfortable and clean hotel with good breakfastPosted Jun 13, 2015
Cons: The fan in the bathroom was very loud, and it turned on every time you turned the light on.
Location: This hotel is in a good location to visit DC, Gettysburg, Harper's Ferry, and Antietam
We stayed five nights here for a family vacation, and our room was very comfortable and clean. The free breakfast in the morning was very large, and they even had a waffle maker. The staff was friendly and helpful.
for Everyoneby A verified traveler from Phoenix
Good for price!Posted May 15, 2015
The lady at the front desk was really nice and personable. Pet friendly is a plus. Rooms are outdated, but clean and the beds were really comfortable. Great value for the price. Right outside of downtown area.
for Everyoneby A verified traveler from NC
Good hotel in hagerstownPosted May 11, 2015
Location: Antietam Battlefield nearby for history buffs
This hotel has a good location in Hagerstown. Glad to see they were renovating the lobby. Continental breakfast could use an upgrade as well.
for Everyoneby A verified traveler from Belleville, ON
Average HotelPosted May 7, 2015
Cons: The air conditioning unit could be replaced with a quieter version.
Late arrival at 11:30pm, surprised to find out there would be an extra charge for the dog, when it's advertised as a 'pet-friendly' hotel but no mention of extra fees. Hotel lobby was under renovation, no issue there. Room was large and clean but the tv looked like it was ready to fall off the table, it had been ripped from it's moorings. Air conditioning was loud enough to wake us every time it kicked on.
by A verified traveler
Renovation madness!Posted May 7, 2015
This place was being renovated so it wasn't an enjoyable stay! The breakfast was terrible, stale bagels & nothing else on offer. This place was more like a 1.5 star not 2.5! Definitely the worst Best Western we have stayed in!
for Everyoneby A verified traveler
Nice hotel for the pricePosted May 4, 2015
The hotel was fine the pillows needed a little help and not a lot of parking. The worst thing was the bathroom light is connected the fan which is fine but our sounded like jackhammer every time you turned it on so we took a shower with the door open. Also the window for the room was silicone shut
by A verified traveler
DisappointingPosted Apr 23, 2015
Both chairs in this ADA room were broken. The shower provided extremely low pressure and was difficult to get fixed in a convenient location for able bodied use. The elevators were equipped with industrial rubber mats which may provide good footing in case the floor of the elevator was flooded but produced a foul smell.
for Everyoneby A verified traveler from K
Great placePosted Apr 15, 2015
We had a great time. The staff was friendly and quick, and provided us a rollaway bed upon request. The room was nice and clean and there were no parking issues. Complimentary breakfast was good as well.
for Everyoneby A verified traveler from south fallsburg ny
Nice placePosted Apr 11, 2015
Pros: Convince close to highway
Cons: Lighting in rooms could be better
Location: Close to high way
Quick stay for us had all the basics. Breakfast was hot. Room clean.