Ratings based on 300 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Pittsburgh, PA

Cheap hotel

Posted Jun 26, 2015
Pros: The price
Cons: Remove the confederate flag from behind the front desk. Add more outlets to the rooms. Add better lighting in the rooms.
Location: The diner attached is a cute little diner, and the fellow running the attached wine/beer store is a gem.
It's a cheap hotel. You get what you pay for. The room was a bit dingy and the lighting left a lot to be desired, but other than that, the room was fine. What I was more upset by, was the confederate flag behind the front desk. Its presence made me feel very uncomfortable. Regardless of location in relation to the Mason-Dixon, there is no place for a symbol of hatred and oppression used as decoration in a "respectable" business.
4 out of 5
Recommended
for Families
by A verified traveler

Comfortable and clean hotel with good breakfast

Posted Jun 13, 2015
Cons: The fan in the bathroom was very loud, and it turned on every time you turned the light on.
Location: This hotel is in a good location to visit DC, Gettysburg, Harper's Ferry, and Antietam
We stayed five nights here for a family vacation, and our room was very comfortable and clean. The free breakfast in the morning was very large, and they even had a waffle maker. The staff was friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Good for price!

Posted May 15, 2015
The lady at the front desk was really nice and personable. Pet friendly is a plus. Rooms are outdated, but clean and the beds were really comfortable. Great value for the price. Right outside of downtown area.
3 out of 5
Recommended
for Everyone
by A verified traveler from NC

Good hotel in hagerstown

Posted May 11, 2015
Pros: Location
Cons: Breakfast
Location: Antietam Battlefield nearby for history buffs
This hotel has a good location in Hagerstown. Glad to see they were renovating the lobby. Continental breakfast could use an upgrade as well.
3 out of 5
Recommended
for Everyone
by A verified traveler from Belleville, ON

Average Hotel

Posted May 7, 2015
Cons: The air conditioning unit could be replaced with a quieter version.
Late arrival at 11:30pm, surprised to find out there would be an extra charge for the dog, when it's advertised as a 'pet-friendly' hotel but no mention of extra fees. Hotel lobby was under renovation, no issue there. Room was large and clean but the tv looked like it was ready to fall off the table, it had been ripped from it's moorings. Air conditioning was loud enough to wake us every time it kicked on.
2 out of 5
by A verified traveler

Renovation madness!

Posted May 7, 2015
This place was being renovated so it wasn't an enjoyable stay! The breakfast was terrible, stale bagels & nothing else on offer. This place was more like a 1.5 star not 2.5! Definitely the worst Best Western we have stayed in!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the price

Posted May 4, 2015
The hotel was fine the pillows needed a little help and not a lot of parking. The worst thing was the bathroom light is connected the fan which is fine but our sounded like jackhammer every time you turned it on so we took a shower with the door open. Also the window for the room was silicone shut
2 out of 5
by A verified traveler

Disappointing

Posted Apr 23, 2015
Both chairs in this ADA room were broken. The shower provided extremely low pressure and was difficult to get fixed in a convenient location for able bodied use. The elevators were equipped with industrial rubber mats which may provide good footing in case the floor of the elevator was flooded but produced a foul smell.
5 out of 5
Recommended
for Everyone
by A verified traveler from K

Great place

Posted Apr 15, 2015
We had a great time. The staff was friendly and quick, and provided us a rollaway bed upon request. The room was nice and clean and there were no parking issues. Complimentary breakfast was good as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from south fallsburg ny

Nice place

Posted Apr 11, 2015
Pros: Convince close to highway
Cons: Lighting in rooms could be better
Location: Close to high way
Quick stay for us had all the basics. Breakfast was hot. Room clean.