Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Deale,MD

Exceeded Our Expectations

Posted Mar 10, 2015
Pros: The modern look.
Cons: none
Location: Went to Ski Whitetail. Only about a 30 minute drive from the hotel.
My wife and children just need a place to stay for a short get away. We enjoyed everything about our stay. The hotel was modern and elegant. The room was nice and clean. The pool was an added bonus also. I can not think of anything to complain about. Thanks to the staff on a great job !
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Convenient and well worth it!

Posted Mar 4, 2015
Traveling through snowstorm this week and stopped here for convenience (and because we love the brand) and found unexpected amenities! Great location, beautiful room, hotel had lots to offer with a bar, bistro, shop, nice lobby lounging area. We had to head out early but would definitely stay again when in Hagerstown!
5 out of 5
Recommended
for Families
by Elizabethfrom Washington, DC

Great hotel and staff !

Posted Jan 20, 2015 on Hotels.com
We stayed in the Hagerstown Courtyard as a quick one-night base to go skiing the following day. While I have stayed in Courtyards before - this one exceeded expectations. It is very nicely set up, very cozy with large and comfortable rooms and amenities. The Staff were friendly, polite and appropriately sought more assistance when things got busy and more support was needed. We wish we would have stayed an extra night!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great hotel

Posted Jan 19, 2015 on Hotels.com
Went to Hagerstown for business. The hotel was very clean & the staff was very accommodating. Was referred from a friend to stay here and they were totally right.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice welcome

Posted Jan 6, 2015
Pros: Nice staff, clean room.
Cons: air unit in room was loud
Location: good location to get to off the highway
After a long day of driving the front desk staff (Brett) was friendly, and interested in you as a person. His attitude went a long way in providing a great atmosphere for the hotel. Then to find a clean and spacious room was a bonus. The only down side to the stay was the air unit was loud. Great stay all in all
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2015
Great hotel. The only negative comment would be the pillows are too soft.
3 out of 5
Recommended
for Couples
by A verified traveler

Decent place for the money.

Posted Dec 9, 2014 on Hotels.com
This was our first time staying at a Marriott hotel. The bed was fairly comfortable and the rooms were quiet. I wasn't keen on having to pay and order breakfast but then again, I didn't have someone with a cold breathing, sneezing, or coughing all over my eggs. The tv has a decent channel lineup. Sunday morning there were free copies of the local Hagerstown Herald-Mail, which I'd rather read instead of that infotainment piece, USA Today.
Comment from Hotel Management
Feb 14, 2015 by Courtyard Hagerstown, Hotel Management
Thank you for taking the time to provide feedback in regards to your recent stay with us. We appreciate all your positive comments and are glad you enjoyed your stay. You mentioned that paying for breakfast was an issue, however, the Bistro is the new Courtyard concept which offers made to order breakfast and light evening fare and drinks in the evening. Again, thank you for staying with us and for your feedback.
5 out of 5
Recommended
for Families
by Elenifrom NYC

Amazing

Posted Dec 8, 2014 on Hotels.com
It was only 1 day stay but the place was quiet, and calming. I would def stay again. The staff were helpful and very cheerful
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Orlando

Typical road hotel.

Posted Dec 5, 2014
Pros: Comfort of room, cleanliness.
Cons: Food and Beverage service.
Nice clean facility. However food and bar left much to be desired. Terribly overpriced for what was offered and the offerings weren't much. Go elsewhere to eat.
5 out of 5
Recommended
for Everyone
by A verified traveler

A nice getaway

Posted Dec 2, 2014
I took my three small childeren here just for a little getaway we enjoyed the room and the pool! Everything was clean and staff was very nice! I have nothing but good things to say.