Ratings based on 340 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Aug 24, 2014
The hotel had large, nice rooms. Breakfast was in the on site restaurant and was very good.
4 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Friendly Staff!

Posted Aug 21, 2014
From the front counter to the lounge, the staff was warm and helpful.
1 out of 5
by A verified traveler from VA

Will Not Return

Posted Jul 27, 2014
Cleanliness of room was unacceptable (#430). Carpet needed replacing. Liquid stains, debris all over carpet. Hallway was musty smelling. Upon entering bathroom, refrigerator door open, towels in refrigerator, puddle of water across entrance to bathroom. This was a potential slip hazard. Called front desk, relocated us to a room on 5th floor, dated but without the frat party appearance. What was most diappointing was the conversation I had with Scott at the front desk the following morning. I explained to him that we had been staying at this hotel for years and have never been to a room with these issues. I told him we would be passing through Hagerstown again on the way home a few days later and asked if we stayed here again, would the room be checked for cleanliness? He shrugged his shoulders, laughed, and said " The only way we know if the room is clean is when someone checks in there." I could not believe this, and rephrased my question. I asked if there were any procedures to prevent us checking into a filthy room in the future and he repeated the response above. We will not be staying at Ramada Hagerstown in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Nice hotel

Posted Jul 20, 2014
Pros: I liked the location. We needed to stop for something at a grocery store and it was close by.
Cons: There could be more parking especially handicapped spaces.
Location: The location was perfect. Many stores and restaurants near by.
I thought the hotel offered everything I needed for a one night stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from D Maryland

Cozy Hotel

Posted Jul 17, 2014
My wife and enjoyed the room for single night stay.The room was clean looking, the bed was great,the tv did not have a HDMI connection for my laptop, and there was a small fridge under the counter in the bathroom to my suprise added anthother point fof my drinks to keep cold.You cannot beat the free breakfas! We may visit again. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler

Roomy and clean

Posted Jul 16, 2014
We had a wonderful stay and were surprised at the size of the room. More than enough space! Very nice staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 11, 2014
Very friendly staff, nice free breakfast with stay, given coupons to eat in the restaurant at check-in.
5 out of 5
Recommended
for Everyone
by kygi from new york

Warm and friendly staff

Posted Jun 10, 2014
Cons: Offer gluten free breakfast for hot dish.
Warmly greeted and our room was changed without a problem to ensure that we would get an upper floor. Accommodations are good sized and very comfortable with a very spacious bathroom.
5 out of 5
Recommended
for Everyone
by A verified traveler

Cubb appeal inviting.

Posted Jun 2, 2014
Pros: Quiet. Courteous staFF
Cons: Directions , can be missed if you are not looking hard
GPS direction took me into the Town. Good city tour however.
4 out of 5
Recommended
for Everyone
by Quantumwoman from Upstate New York

Excellent Stay

Posted May 26, 2014
Pros: We liked just about everything about the hotel--clean and spacious.
Cons: I was happy that the complementary breakfast had hot and cold food, but it would have been nice to have more than one flavor of fat-free yogurt.
We were in town for only one night, and this hotel fit our needs perfectly. Our room was very clean, the pool seemed very nice even though we didn't have time to use it, and the staff was polite and professional.