Ratings based on 344 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ayr, ON, Canada

Great Hotel Close to Hwy Junctions 81 and 70.

Posted Sep 17, 2014
I found the Ramada Plaza, Hagerstown, MD to be clean, comfortable and loaded with good amenities. It is very close to great restaurants, including The Olive Garden and Bob Evans, to a shopping mall and to a grocery store, pharmacy and Sam's Club Outlet. It is also located within a 15 minute drive to the Hagerstown Premium Outlet Mall, a Dick's Sporting Goods, a Bed, Bath and Beyond, and a Famous Footwear Outlet. I found this hotel to be a very worthy, cost effective, great choice for the money. I would highly recommend it to my friends and family, and I would definitely stay there again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Up to the standards.

Posted Sep 13, 2014
Cons: An expresso machine for breakfast, but then again, I'm European! :)
I stayed there for one night only and the hotel was great. No negative comments.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Convenient Travel Stop

Posted Sep 1, 2014
Pros: See above.
Cons: The hotel is fine and conveniently located.
Location: Fast food and shopping.
I like to stay over at the Ramada Plaza on extended car travel trips. The hotel has an indoor pool. The convenience of a bar and restaurant, and free breakfast make it possible to stay in without seeking other eateries, especially if one is exhausted.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Aug 24, 2014
The hotel had large, nice rooms. Breakfast was in the on site restaurant and was very good.
4 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Friendly Staff!

Posted Aug 21, 2014
From the front counter to the lounge, the staff was warm and helpful.
1 out of 5
by A verified traveler from VA

Will Not Return

Posted Jul 27, 2014
Cleanliness of room was unacceptable (#430). Carpet needed replacing. Liquid stains, debris all over carpet. Hallway was musty smelling. Upon entering bathroom, refrigerator door open, towels in refrigerator, puddle of water across entrance to bathroom. This was a potential slip hazard. Called front desk, relocated us to a room on 5th floor, dated but without the frat party appearance. What was most diappointing was the conversation I had with Scott at the front desk the following morning. I explained to him that we had been staying at this hotel for years and have never been to a room with these issues. I told him we would be passing through Hagerstown again on the way home a few days later and asked if we stayed here again, would the room be checked for cleanliness? He shrugged his shoulders, laughed, and said " The only way we know if the room is clean is when someone checks in there." I could not believe this, and rephrased my question. I asked if there were any procedures to prevent us checking into a filthy room in the future and he repeated the response above. We will not be staying at Ramada Hagerstown in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Nice hotel

Posted Jul 20, 2014
Pros: I liked the location. We needed to stop for something at a grocery store and it was close by.
Cons: There could be more parking especially handicapped spaces.
Location: The location was perfect. Many stores and restaurants near by.
I thought the hotel offered everything I needed for a one night stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from D Maryland

Cozy Hotel

Posted Jul 17, 2014
My wife and enjoyed the room for single night stay.The room was clean looking, the bed was great,the tv did not have a HDMI connection for my laptop, and there was a small fridge under the counter in the bathroom to my suprise added anthother point fof my drinks to keep cold.You cannot beat the free breakfas! We may visit again. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler

Roomy and clean

Posted Jul 16, 2014
We had a wonderful stay and were surprised at the size of the room. More than enough space! Very nice staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 11, 2014
Very friendly staff, nice free breakfast with stay, given coupons to eat in the restaurant at check-in.