Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.2 Room cleanliness
3.5 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Couples
by A verified travelerfrom Michigan

Beautiful setting

Posted Feb 25, 2015
Pros: Ocean view
Cons: Mattress was too hard.
The place looked just like in the adds. The room we had was number 5 and was large enough for us to be comfortable. No AC in the room though. Small refrigerator in room worked well. The bed was very hard and not comfortable. The view was outstanding, right on the ocean.
1 out of 5
by A verified travelerfrom Scottsburg, Va


Posted Feb 16, 2015
Pros: The facility itself is beautiful. Check in was effortless and easy, no paperwork. Jade met us when we arrived and welcomed us.
Cons: Extermination. Making sure that the fountains are in working order (no stagnant water or dead fish in the fountain). Curtains for privacy.
Check in was extremely easy. However, we were on the first floor, there was no privacy (no curtains on the double doors) people were outside taking photos. We were unable to watch the TV as the satellite kept losing signal. The fountains were not functioning and had stagnant water and dead fish in them. We had problems with roaches inside the refrigerator and in the bathroom. We found another place to stay (sorry but I am not staying in a place with roaches). I texted Jade and told him that we decided to check out, he immediately called me. When I mentioned the roaches he said that it was the tropics and if the doors were left open the bugs would come in. I was very excited to stay at this place for my honeymoon as the photos are beautiful but I was disappointed to say the least. We ended up renting another place while we were on this island. I was also disappointed that no refund could be given.
5 out of 5
for Everyone
by A verified travelerfrom tokyo


Posted Jan 28, 2015
とても静かで、快適なホテルでしたまた、宿泊したいです。 ビーチも近いし、近くに植物園やジップラインなどもあり、遠くにでかけなくても楽しめました。 キッチン付きのお部屋もあるので、 長期滞在も楽しめると思いました。
4 out of 5
for Everyone
by A verified travelerfrom Prague, Czech republic

Nice family hotel/house.

Posted Jan 26, 2015
Pros: Nice garden, ocean view, nice big room.
Cons: N/A
Location: Very good base for trips to Volcano Park, Waipio Valley, Manua Kea, etc.
Nice equiped room in family house next to the ocean. Good base for trips on Big Island.
3 out of 5
for Everyone
by A verified traveler


Posted Jan 25, 2015
4 out of 5
for Couples
by Keithfrom Victoria, BC. Canada

Go prepared

Posted Jan 16, 2015 on Hotels.com
Don't arrive in the dark. Hard to find. All we wanted was cup of tea and there wasn't any only 1 pouch of coffee for morning. There was no where to get one for miles. Go prepared. Huge room and wonderful bed. When we woke up to see our accommodation what a surprise. Amazing grounds overlooking the sea.
2 out of 5
for Families
by Camillafrom Stockholm

Rekommenderas inte!

Posted Jan 4, 2015 on Hotels.com
Vi är besvikna på hotellvistelsen. Möjligheter att tillreda frukost förelåg ej, det finns kök i byggnaden dock tilläts hotellgäster ej att använda köket. Matställen fanns ej heller inom gångavstånd. Städningen var under all kritik. Misstänkt mögellukt i rummen.
4 out of 5
for Couples
by Marcofrom Los Angeles

Almost perfect

Posted Dec 24, 2014 on Hotels.com
It was hard to find and it was strange that there was no one to greet us. We talked to the owner on the phone and he gave us a code to get into the house. It was great waking up in the morning with the sound of the ocean and birds sounds.
3 out of 5
for Couples
by Thienfrom Albuquerque

A place to sleep

Posted Dec 21, 2014 on Hotels.com
The bed is over-sized for the room. You only have about 12 inches of space between the bed and the wall to squeeze through. The house is located next to a busy highway so expect to be woken up frequently with loud vehicles.
4 out of 5
for Couples
by Robinfrom St Paul, MN

Nice place.

Posted Dec 20, 2014 on Hotels.com
We liked the location not too far out of Hilo. Beautiful grounds and architecture. Never saw a soul while we were there.