Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
81% of guests recommend
4.0 Room cleanliness
4.6 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from U.K.

Like a very old hotel !

Posted Aug 16, 2014
Pros: Location is great.
Cons: Renovate the hotel and get rid of the trashy bedroom furniture!
This hotel needs a lot of renovations. Aircondition in some rooms are not working. Outdated facilities! If you like staying in a museum, this accomodation suits you. Hotel staff very friendly and helpful but the hotel itself is very disappointing.
4 out of 5
for Everyone
by Frank from Victoria, Australia

Japan land of fast trains slow lifts and hard beds

Posted Jun 30, 2014
Pros: Hotel Fujiya has quite a history, dating back to 1891. The original building is beautifully designed and reflects a traditional building style. Lovely
Cons: The beds were quite hard. The layout a bit of a rabbit warren. Pool looking a bit tired.
Location: Harkone has many things to see the trip on the cable car and ropeway was a particular highlight.
Our family had a very enjoyable holiday in Japan. Tokyo was very fast and crowded, Disney Resorts was amazing our 4 year old loved it as did his parents! Harkone was quite a change from the busy streets of Tokyo. Set in the treed mountains it was a great way to finish of our trip.
4 out of 5
for Getaway With Friends
by kacy from Tokyo

Great location and wonderful historical building

Posted Jun 12, 2014 on Hotels.com
The staff here went over and above. The room itself was a little dated and smelled a bit musty, but overall it was a great experience. Love the fact you could have a natural hot spring bath in your own room.
4 out of 5
for Everyone
by chicago travel from arizona

Great Experience in Hakone

Posted May 27, 2014
Mattress was hardest ever, but slept well. Onsen swimming pool was heaven. You have to try the coffee shop with the hot springs footbath.
4 out of 5
by A verified traveler

Beautiful Place

Posted Apr 22, 2014 on Hotels.com
Great place to stay, but Wi-Fi not working at all in the roon
3 out of 5
by Sebastien from New York, NY

Hakone area old style hotel

Posted Apr 19, 2014
Pros: Location
Cons: If it's going to stay "traditional", this hotel would be better off sticking to Japanese tradition and becoming a ryokan.
Location: Check out the Hakone open air museum, and take the ropeway to Owakudani.
Apparently, this is one of the oldest hotels in the country, and it shows! The bellmen all wear those pillbox hats, there's an on-site, jackets-only, expensive restaurant requiring a reservation, and the rooms certainly have not kept up with modern trends - the bed was hard, there were no power plugs, all the furniture is a bit worn down. The hotel feels a bit like a Gothic revival mansion that could be featured in "Clue". On the plus side, there's a nice garden, a great onsen and tea room, and the availability of hot springs water in your own (regular) bathtub. Somewhat conveniently located if you're going to explore the Hakone area by train/ropeway.
5 out of 5
for Couples
by Russ from Seattle

Timeless hotel

Posted Feb 26, 2014
Pros: service. superb decor
Cons: a little maintenance
Location: onsen. antique / souvenit shops. good eating. explore the area.
outstanding service in a classic hotel. There's nothing like it throughout Japan and the company has preserved the aura from bygone days. You really need to stay here for the experience. It's in the heart of Hakone so you can use the local line to go to other small towns.
5 out of 5
for Families
by Steve from Hawaii

Amazing Quiet!

Posted Feb 25, 2014 on Hotels.com
Weather wasn't too good, so the wonderful room helped a lot!
4 out of 5
for Everyone
by A verified traveler

Posted Dec 20, 2013
Pros: Nice old world atmosphere, lovely garden, excellent restaurant meals. Charming helpful staff.
Very relaxing.
5 out of 5
by A verified traveler


Posted Oct 3, 2013 on Hotels.com
There are two Fujiya Hotels. In passing the one in Yamoto, I do not believe it would have the same charm as the one on Miyanoshita in Hakone. This is an old 19th century large and sprawling hotel with long corridors, lots of historical photographs, and an excellent hot spring. The hot spring also feeds the hot water in the bathrooms but I do not know why you would do that when you can use the authentic Japanese hot tub bath (ofuro). To get to the hotel by public transit you take a small train from the Hakone train station. It winds through mountainous forest until you change for another small train that continues your journey though switch-backs until it reaches the Miyanoshita station. Overall it is a delightful experience.