Ratings based on 71 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
93% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveler from Singapore

Nice hotel

Posted Mar 28, 2015
4 out of 5
for Everyone
by A verified traveler from 神奈川県


Posted Mar 21, 2015
平日に家族旅行で一泊しました。 彫刻の森美術館に行くつもりでしたが、天気が良くなかったのでこちらのホテル併設の温水プールで子供と遊んで過ごしました。 他のお客さんがいなかったので子供が騒いでも問題なく、 ただ、少し水がぬるいので、長く入っていると寒くなりました。暖を取れる暖かいジャグジーなどがあればなと思いました。
3 out of 5
for Families
by qing from 广州


Posted Mar 16, 2015 on Hotels
4 out of 5
for Families
by A verified traveler


Posted Mar 2, 2015 on Hotels
5 out of 5
for Couples
by Leonard from USA

Inexpensive and Comfortable

Posted Feb 19, 2015 on Hotels
A great find on hotels.com. I can relate to the other reviews I read re:location of the hotel as it was difficult to find. The correct location is contrary to what is published on the website. If you look at google maps the hotel is directly North of Yunessun Water park. Drive past the water park and up the hill and you'll find the hotel on the left. The hotel was in excellent condition and we were very comfortable. Although they do not have any non-smoking rooms ours did not smell like smoke at all. Our room was western/japanese style. The hotel spa is Male/Female separated and did not allow any clothing to include towels. If you come to Hakone do not miss the ropeway at Lake Ashinoko or the ropeway that originates at the Sounzan cablecar station.
4 out of 5
for Personal Event
by horngjye from tony


Posted Feb 9, 2015 on Hotels
2 out of 5
by A verified traveler from Japan


Posted Feb 4, 2015
4 out of 5
for Everyone
by A verified traveler from Brisbane Aus


Posted Jan 27, 2015
We caught a taxi $10 to the hotel as it was a little hard to find.. Once there we were convenient to the bus, they had a free shuttle to the train.. We had a lovely time in Hakone. The beds in the hotel were hard but I think that is in all hotel in Japan.. We would suggest purchasing a free pass while staying in Hakone it was great value. There are little grocery stores. The food and drinks were expensive everywhere in Hakone.
4 out of 5
for Families
by Shin from Bangkok


Posted Jan 21, 2015 on Hotels
箱根の旅館・ホテルは各社予約サイトでも総じて高いが、ここは安い値段の割に十分満足いくものでした。 <良い点> ・ユネッサンへの無料シャトルバス ― ホテルの駐車場からバスで行けばユネッサンの駐車場に1200円払う必要なし。巡回頻度も多くほとんど待つ必要なかった。 ・スポーツジム併設 - 温水プール、卓球、ジムがあり、レンタルもあります。日曜は朝の6時からプールで泳げました。 ・温泉が二つ ― スポーツジム併設の健康ランドのような温泉と普通の落ち着いた温泉の2つが楽しめる。 ・眺望 ― 箱根の山々が見渡せ、紅葉の時期などは最高でしょう。 ・朝食 ― 種類も豊富でおいしかった。朝カレーが個人的に気に入りました。 ・部屋 ― 和洋室は広くて快適。 <残念な点> ・部屋のWIFIが弱く、携帯も圏外だった。
4 out of 5
for Getaway With Friends
by Moson from Taiwan


Posted Jan 20, 2015 on Hotels
The lobby is so cold.