Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.3 Room cleanliness
3.8 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
by sara

great stay in Halden

Posted Jul 11, 2012 on Hotels.com
very nice hotel - perfect location, wonderful breakfast
3 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Apr 22, 2012 on Hotels.com
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted Apr 19, 2012 on Hotels.com
Nice hotel, good location.
4 out of 5
Recommended
by A verified traveler

Posted Mar 21, 2012 on Hotels.com
I booked through hotel.com and had a very good room. Initially the reception said I wasn't paying enough so allocated me a very poor room. When I complained I got the right room, but this was out of season so they had rooms to spare. May need to be better liaison between Hotel.com and Thon
4 out of 5
Recommended
by A verified traveler

A pleasant hotel in a nice location

Posted Mar 15, 2012 on Hotels.com
On the whole I found the Thon Hotel in Halden to be a very nice hotel. The staff were very friendly & helpful and the customer service was nice. I only had a few minor gripes but these may have to do with miscommunication between hotels.com and the hotel itself. I deliberately booked a 'queen bed' for comfort (as I'm pregnant) but on arrival my room had 2 twin beds not connected together properly that slid apart. It was more difficult to get comfortable than I had anticipated. Also, my booking had stated I would have a room with a sea view, but instead it looked over a yard at the back. I was too tired to take this up with the staff so to be fair, they may have corrected this if asked. Also the queen bed/sea view rate WAS the same as the twin-bedded room non sea view rate and was very low. Also I found that there was music playing from the TV in my room when I first entered which alarmed me as I figured I had walked into someone else's room by mistake or that someone might be in there. However, the welcome screen on the TV was helpful - although some details in the room as to how to operate the lights/heat thermostat etc. might have been helpful. Despite these minor details, I found the hotel to be very pleasantly decorated, quiet and a generally nice place to stay. The breakfast was also great with a nice view of the harbour. I would stay here again and take up any room discrepancies with the helpful staff should a similar situation recur.
5 out of 5
Recommended
by A verified travelerfrom Rhodes Greece

Nice Contemporary Hotel

Posted Jan 15, 2012 on Hotels.com
Nice Hotel to be at - very satisfied with free wi-fi and good breakfast. Staff very proessional and helpfull.