Lobby sitting area

Reviews of Dynasty Resort

3 out of 5
Dynasty Resort
Khurpatal 10 Kms From Nanital, Kaladungi, Nanital Road, Nainital, Uttarakhand

Reviews

4.8
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 2 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

5.6/10

Cleanliness

5.6/10

Staff & service

3.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities
rooms where not upto mark as compared with price.....bathroom was very small....but the view was awsome
Stayed 3 nights in Sep 2019
Response from Dynasty Resort on Sep 30, 2019
Respected Guest Greetings!!!! Thanks for choosing Dynasty Resort.we always give rooms as per your bookings but in same case when guest didn't Happy with their own rooms with Than we can Upgrades Him at Free of Cost.We are apologies for your inconvenience. Please visit again. Will Upgrades your rooms at the time of Booking. Thanks & Regards Dynasty Resort

4/10 Poor

TJ

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The place is not even close to the photos on site. 2 night there, elevators dis not work. Elders had to walk up 4 flights of stairs. 2nd days they had turned lights off, waoting for accident ro happened. 2nd time there in 2 years, all the renovation mentiomed to is during 1st visit. Not there. Got worse. Never again will we stay there. DO NOT BOOK THIS PLACE.
Stayed 2 nights in Jul 2019
Response from Manager on Aug 3, 2019
Dear Sir Greetings!!!!! Thank you very Much for sharing your reviews about your stay at Our Resort. We apologies for your inconvenience. We have check your complaint with concern person regarding elevators and we have found that due to electrical fault elevators was not working in the morning. Mechanical/Electrical Faults are not in our control. However, the fault was rectified same day and elevators was working by evening. We have 02 Genset for electric back in our resort to start them it will not take less than 02-05 minutes. As you know very well that nainital is a hill stations & this is a Monsoon time, it is so difficult to put always genset online mode. Yes we have renovated our resort , however we are sadden by the fact that you did like the renovation. We tried our best and even upgraded your room Free of charge so that both your rooms can be on the same floor. Again we are apologizing for your inconvenience stay if you can put this matter in our knowledge on the same day than we can provide you rooms on first Floor. Please Visit Again we will try to make it Happy. Please feel free for further clarifications Thanks & Regards Manager

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
It was amazing for me during my visit on 29th March 19... 1. We were given a room in 4th floor but lift was out of order and couldn't be repaired during stay. 2. Wi-Fi was not working. 3. TV was not working and despite of repeated complaint no one came to attend. I don't understand why anyone should pay so much for such facilities. Hotel needs a lot of improvement.
Stayed 1 night in Mar 2019
Response from Manager on Apr 1, 2019
Dear Sir Greetings!!!! Thanks for sharing Feedback, it will help us to improve our services.apologies for inconvenience services. We have share your feedback to our Management. Thanks

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

TT, Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最悪でした
施設、接客態度、食事、インターネット環境等、全てにおいて最悪でした。それに対してのホテル価格が高すぎる。今まで宿泊したホテルで最悪でした。Hotels.comのホテルから外すべきだと感じた。