Ratings based on 147 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby Mari from Brentwood, CA
Wonderful hotel, excellent & helpful staff.Posted Oct 21, 2013
Pros: Location, location, location
Cons: As noted above 1 unprofessional young person on shuttle.
Location: Went to Pumpkin Festival.
We really enjoyed our stay and it was wonderful they had a shuttle to /from the Pumpkin Festival. Only 1 thing, on the shuttle there was not enough seats except front row and Ricky I think was his name and when I asked if those two seats were taken he sd, 'oh no I am not standing the way back'. The nice young lady then sd he would need to stand and made the two seats available for us. I am not letting his poor attitude ruin the rating he was a young kid and doesn't obviously know better...the rest of the stay & staff were adults and professional.
for Everyoneby A verified traveler from Toronto
Great LocationPosted Aug 26, 2013
Pros: Location and views
This hotel is in a fabulous location with a wonderful cliff-edge walk, and the room was lovely, but we were disappointed by the size of the room - for the price.
for Everyoneby Lib from Texas
awesome hotelPosted Jul 1, 2013
Cons: don't touch anything
Location: NAPA Valley area tours, San Fran City,plus surronding cities
first time in the bay area pictures of the ritz carlton ,half moon are what you see in the web site, infact its more breath taking when you see it personally. seeing God's beautiful art work is Awesome looking!!!! staff was very gracious from arrving to departure Food and service perfect we really enjoyed our stay and returning. didn't get a chance to play golf, but the course looks awesome to play in GBU
for Everyoneby bitty from Anaheim , CA
nice hotel for relaxingPosted Jun 22, 2013
Location: running and golf
I had a great time with my family. We like the location and weather. Also, we like service for hotel.
for Everyoneby Jackie from Austin, TX
Firepit fun.Posted May 28, 2013
Cons: Food prices
Fri The front desk to the golf course the staff could not have been more pleasant. The rooms large and comfortable. Firepit room are very fun. It was great to see all the dogs walking around the property. Great pet friendly place ! Go soon and have as much fun as we did!
Beautiful Location but Hotel is a rip-offPosted May 4, 2013
Pros: Location on beach
Cons: Either bring the quality of the food up OR lower the prices. This was crazy. Never seen anything like it.
Location: Old Town Half Moon Bay is charming.
Wow what a disappointment. Torn and tattered chair in my room and the food (both restaurant and room service) was horrible and dry and they charged 5X what they should. Room service dinner for 3 was over $200.00 and the food was horrible! Staff was nice and the location is beautiful but I cannot recommend this hotel. I don't mind paying the prices if I get what I am paying for.
for Couplesby A verified traveler
Beautiful resortPosted Apr 16, 2013
Wonderful experience, we will be back for sure. I do wish the Valet Parking wasn't mandatory and the $45 parking and $25 resort fee seemed a bit ridiculous when you're already at $600 plus a night. I suppose most of the upscale resorts charge this as well.
for Familiesby A verified traveler from Palo Alto, CA
Beautiful, coastside locationPosted Apr 8, 2013
Beautiful location. Friendly and welcoming service. Overpriced hot cocoa ($8) and s'mores kits ($35). A little noisy.
for Couplesby James from Los Angeles, CA, USA
Great hotel for relaxing.Posted Feb 19, 2013
Pros: The ocean view
Cons: My room was under the restaurant, which had lot of noise in the busy time.
Location: There is no greater location than this one.
The staffs are very friendly. The location is nearby the ocean and the scene is so beautiful.
Not worth the money!Posted Jan 2, 2013 on Hotels.com
Was so disappointed in the service at this hotel. My husband and I chose this hotel to celebrate our 20th anniversary. My husband had phoned ahead to guest services to request that the hotel provide flowers, chocolates, champagne, etc. to make our anniversary even more memorable. When we arrived at 4:30 p.m. not only was our room not ready for us but when we went up to the room none of the surprises he had requested were in the room. We later ordered food to be brought up to the room which never arrived. We chose this hotel to celebrate our 20th because we believed that it would be a very special place but it turned out to be such a let down and we do not plan on ever going back.