Ratings based on 201 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Great resort hotel overlooking the California coas

Posted Apr 1, 2015
Pros: This is a high end facility with all luxury touches.
Cons: The in room refrigerator should be stocked with water and beverages.
Location: The hotel is about an hour south of San Francisco and about 2 hours from Carmel. Lots of beaches near by.
It was great to wake up overlooking the beach and golf course. There are numerous paths including walking on the beach. The hotel staff were helpful in planning your day. It is a very high end facility with a very good spa. If you wanted to sight see you are only 1 hour from San Francisco and 2 hours from Carmel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom K

Great view

Posted Mar 24, 2015
Great view, great room nice hotel. The food has to be better, not enough staff in the patio area, the pool area was not maintained, one of the jacuzzi's had faded paint and was moldy, one of the restroom's had a soap dispenser similar to a public park one. I feel like a five star hotel should hold itself to higher standards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2015
The views are to die for! We were there during a thunderstorm and it was thrilling to see the wild surf and the high tides. It is a beautiful property!
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Jan 27, 2015 on Hotels.com
5 out of 5
Recommended
for Families
by Mary

This traveler left a rating score only Posted Jan 9, 2015 on Hotels.com
4 out of 5
Recommended
for Couples
by Sarah

This traveler left a rating score only Posted Jan 5, 2015 on Hotels.com
1 out of 5
by A verified traveler

Terrible,Terrible ,Terrible ........

Posted Jan 5, 2015
Just my family was so sad, sad, sad this hotel Never ever stay this hotel anymore ....... We stayed this hotel 12/29/14 for my husband 60thBD。。。it was Terrble room I was requested beautiful room but they could not make it... Worth Ritz Carlton in the world....
5 out of 5
Recommended
for Couples
by Megan

This traveler left a rating score only Posted Jan 4, 2015 on Hotels.com
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jan 1, 2015 on Hotels.com
4 out of 5
Recommended
for Couples
by James

This traveler left a rating score only Posted Dec 30, 2014 on Hotels.com