Ratings based on 458 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel stay

Posted Apr 8, 2015
Pros: Was offered a smoking room.
Cons: None
Very good a commendations .staff very polite. Room clean
Comment from Hotel Management
Apr 15, 2015 by Glenn, Hotel Management
Thank you for the fabulous review. We hope that you choose to stay with us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Cozy Lodge

Posted Mar 30, 2015
Location: Good location. quiet place close to eveything
Nice hotel..beds very soft..cozy..could use more space for parking but it is winter and theres a lot of snow taking up parking room, so probably not hotels fault. Would stay again.
Comment from Hotel Management
Apr 1, 2015 by Glenn, Hotel Management
I'm thrilled you enjoyed your stay and we hope to have you back again soon.
2 out of 5
by A verified travelerfrom yarmouth

Noisy

Posted Mar 29, 2015
People in hallway most of nite .. Had to call front desk twice to complain bout noise ... Breakfast included was bread bagels pancakes that were terrible !! Thin walls & could hear Poole walking above me!!
Comment from Hotel Management
Apr 1, 2015 by Glenn, Hotel Management
Hi Janine, We do our best to keep noise level to a minimum when we have a full house and I apologize that was not up to our normal standards. We will review the breakfast options available for future changes.
3 out of 5
by A verified travelerfrom Annapolis Valley, NS

smoking and snow

Posted Mar 19, 2015
Pros: Location. Hot breakfast with pancakes.
Cons: a better equipped snow removal contractor. More equipment for patrons who are able to shovel their vehicle out.
1. We were booked in a non smoking room on the top (3rd) floor. Our room was listed as non smoking, and we were instructed to initial the no smoking policy. When we arrived on our floor, we noticed cigarette smoke in the air in the hallway. Our room was no smoking and I believe that no one smoked in the room. The problem was a few doors down from us were rooms that DID NOT have no smoking on their door and it was very clear that there WAS smoking in those rooms. From the smoking rooms, the heater/air conditioner draws air from the outside and pushed the smoke in the hallway and then into our room making our stay unpleasant. 2. When we stayed there, it had snowed profusely. There is nothing that can be done about that, however there was also nothing done about getting vehicles out from behind the 3 foot plow banks left behind by their contractor. Handicapped and elderly were left to fend for themselves and all they had was one flimsy, plastic shovel. The hotel was not at all prepared for heavy snowfall which, in the Maritimes, is a certainty.
Comment from Hotel Management
Mar 24, 2015 by Glenn, Hotel Management
Hello Brad, We appreciate you taking the time to complete the survey. I would like to express my apologies with the smoke smell making your stay unpleasant as we have some smoking rooms located on the third floor. Unfortunately we also experienced a large winter storm during you stay and we will address your concerns with our staff and contractor.
2 out of 5
by A verified traveler

Very basic hotel in poor location.

Posted Feb 28, 2015
Pros: The staff were pleasant.
I would not stay here again nor recommend it . I felt very uncomfortable in the location the hotel was in, both the area of town and the access road to the hotel. I did not feel safe in that area.The rating was not indicative of the property which was very disappointing. I had booked two nights , but checked out after one.
Comment from Hotel Management
Mar 7, 2015 by Glenn, Hotel Management
I’m very sorry that you did not enjoy your experience at our hotel. Our hotel is located on the outskirts of the residential area near the Industrial Park in Dartmouth. I would like to ensure you that we are in a secure area and we take the safety of our guests very seriously.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nova Scotia

recent stay

Posted Feb 1, 2015
Pros: Comfortable beds, clean, fridge in room, continental breakfast
Cons: Wasn't sure how to turn the fridge on (eventually found the button at the back).
Location: Great view near the MacKay Bridge.
- Good experience overall . Quiet hotel, convenient location. Clean. My daughter wanted to take the bed home with her it was so comfortable !
Comment from Hotel Management
Mar 6, 2015 by Glenn, Hotel Management
Hi Lee, Thank you for the great feedback. I'm thrilled that you had a good experience and you daughter enjoyed the bed. Hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great bed.

Posted Jan 13, 2015
Easy check comfortable,spacious rooms. Very comfortable beds. Good breakfast. Great value.
Comment from Hotel Management
Jan 20, 2015 by Glenn, Hotel Management
We do get lots of compliments about our beds and I hope that you get back to enjoy them again soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Brunswick

Great value for price.

Posted Jan 2, 2015
Pros: Exceptional staff.
Cons: Increased variety for breakfast. Bottle water in gym had a chlorine taste to it leading me to believe the bottle that sits on cooler is refilled with
Everything about this hotel get my thumbs up. Would like to have a bit more variety in breakfast.
Comment from Hotel Management
Jan 20, 2015 by Glenn, Hotel Management
Thank you Jeff. We now have a fresh pancake machine at breakfast and we are looking at some new breakfast ideas.
5 out of 5
Recommended
for Families
by Maryfrom Charlottetown

excellent

Posted Dec 26, 2014 on Hotels.com
Everything great !
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Clean and affordable

Posted Dec 25, 2014 on Hotels.com
Room was too warm and it took time before we were able to make the room cooler. Aside from that, everything's well and good. We would recommend it to our other friends.