Ratings based on 10 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
for Familiesby Sarah from St. Louis, MO
Standard hotel meeting expectationsPosted Jul 23, 2013 on Hotels.com
There wasn't anything overly spectacular at this hotel, but we were around the hotel mostly just to sleep. They have a restaurant, bar, and courtyard, but we didn't have time to visit any of them. The room was acceptable, quiet, and comfortable. It was a pretty spacious room, which was nice. It is very close to the old town, which is where we spent most of our time, so the location was great for our purposes. They do offer a guest reward program if you travel there often.
for Everyoneby Dee from Brisbane QLD, Australia
Magical HallstattPosted May 30, 2013
Pros: Location Staff Views
Location: Hotel is on the edge of a lake surrounded by the alps
We had a room with a balcony overlooking lake. Dinner in the hotel rrestaurant was excellent as was the breakfast.
for Everyoneby Mark from Queensland, Australia
SuperbPosted May 26, 2013
Pros: Opening windows with a view of the lake
Cons: Restaurant was very popular so booking is required
We arrived at the front door via the ferry across the lake from the train station and after a fast and efficient checking were shown to our room. The room was excellent with a large door that opened up to the view of the lake and surrounding mountains. The restaurant downstairs was convenient with a variety of dishes on the menu. The steak was cooked perfectly and the best we found in any restaurant in Europe. Highly recommend Heritage Hotel Hallstatt for your next stay.
for Couplesby CanadianCouple from Toronto
Awesome Hotel, Friendly Staff but not KnowledgablePosted Apr 26, 2013 on Hotels.com
First off, Hallstatt is amazing. One of the best places Ive been in my life. As for the hotel, its great, clean, quiet, with a fantastic location and friendly staff. Only opportunity for this hotel to take it to the next level is around staff knowledge of activities in the area. We were given some advice in terms of boat rental and hiking that turned out to be wrong and inaccurate. Keep in mind, the staff really tried to help but they just didn't seem to have a good network within the town. If i was the manager, I would spend some more time with other vendors to ensure I can quickly give my guests the best information and contacts. All in, I would totally stay again.
Recommendedby A verified traveler
Posted Oct 15, 2012 on Hotels.com
for Everyoneby Lana from New York, NY, USA
Great hotel.Posted Sep 28, 2012
Pros: Loved the separate, closed in toilet. Loved the hot water teapot in the room. Breakfast was lovely.
Cons: Couldn't get Wi Fi in the room, and could get it only in a few spots in the hotel.
Location: Location was terrific, the view, marvelous.
A wonderful experience! We loved it. Thought and care were clearly evident in this hotel. Highly recommend it.
for Couplesby Daehyeon
all-new-furniture and fabulous viewPosted Sep 21, 2012 on Hotels.com
I stayed their 3rd hotel in Hallstatt. Hallstatt Heritage Hotel has 3 locations in town. The room was pretty clean and looks like all-brand-new because it seems to be just renovated and some of rooms and some floors looks still renovation in-progress. They also provide free 3 capsules of Nespresso. Bad thing is they told me I have to stay in their 3rd location when check-in and I didn't know that before. But good thing is I booked no-view room but 3rd hotel's room has great view of Halstatt lake and it has balcony.
An unbelievable viewPosted Jul 31, 2012 on Hotels.com
I wish we had stayed more than just the two nights. The room faced the lake and it was a view that you could have looked at all day. The food at the restaurant was very good and the staff was helpful. When you get off the boat, the hotel is about 20 steps away, so it's very convenient if you are coming by train and then take the shuttle boat. I would definitely stay there again.
for Couplesby Peter
Posted Jul 14, 2012 on Hotels.com
Excellent hotel and town
for Everyoneby A verified traveler
Hallstat HavenPosted Jun 1, 2012
Great place to stay. The view is magic. Staff are friendly and helpful. Restaurant is excellent. Room was spacious.