Ratings based on 27 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
for Couplesby もぐfrom ハロン湾
良くも悪くも、全てに於いて及第点。Posted Jul 2, 2014 on Hotels.com
for Familiesby Avyfrom Sydney
Great location, beautiful view, friendly staffPosted May 23, 2014 on Hotels.com
It was great, the view was breath taking. The staff was very friendly and the food was delicious.......
Recommendedby A verified traveler
Posted May 9, 2014 on Hotels.com
for Familiesby Anniefrom Carey
Great way to see Halong BayPosted May 8, 2014 on Hotels.com
With all the cruises out there, we took a chance on Annam. We are pleased with our decision! Transport to/return Hanoi was timely. We opted for a deluxe room (upper deck with access to balcony). Lots of space on the boat. Food was great and plentiful. Prices for drinks was very reasonable. 2D1N cruise allowed for a fishing village and cave but felt a bit rushed at times. This was a bit quieter than other boats, total 8 ppl onboard. Personally, we preferred this. Overall a bit expensive but enjoyable and cheaper than other options without sacrificing quality.
for Familiesby Tamifrom Shanghai
Failed to Live up to ExpectationsPosted May 5, 2014 on Hotels.com
This company gets a big "NO" in my book. Halong Bay is absolutely gorgeous and definitely must-see, but Annam needs some better management and procedures. Some major issues with this company are: 1) transportation from Hanoi, which is included, is incredibly disorganized, 2) no drinking water is provided at any time during the cruise, it must be purchased. 3) there are no pricelists given for any of the drinks on board until you receive the final check (note: no drinks are included at any point during the cruise other than tea/coffee at breakfast), 4) the rooms are not at all like pictured (they were however surprisingly clean) 5) The air conditioner in our room was so loud it could not be used while trying to sleep. All in all, I feel like Annam was misleading in their services and inclusions and would not recommend them.
for Familiesby Edwinfrom London
2 night cruisePosted Apr 25, 2014 on Hotels.com
Great experience but watch Out for extra's, you are Locked in...$35 for a bottle of wine and $7 for opening a bottle of wine if you bring your own, $7 for a cocktail. Also staff was asking extra for entry to stops along the route like the caves and the floating village and other, it was not made clear at all that these charges were applied on booking and confirmation. Also make sure you are aware that a tourist tax is charged before you board, about 450000vnd for 2 nights, at the departure point. Shame about the filthy waters! A clean up and keep clean operation is well overdue
for Couplesby Raphaelfrom Singapore
Good Halong Bay ExperiencePosted Mar 11, 2014 on Hotels.com
The tour guide was friendly and the junk ride was memorable. Breathtaking scenery. The tour program covered the popular destinations of Halong Bay. The on-board food wasn't great at all though.
for Everyoneby Jessicafrom Singapore
Posted Jan 1, 2014
Pros: nice and friendly staff. Well furnished room.
The 2D1N cruise on Annam Junk was wonderful. The room was nice and cosy. Nice and friendly staff.
for Everyoneby Inafrom Colombia
Nice boat for a one night stayPosted Nov 2, 2013
Pros: The all included package
Cons: The showers, because it flooded the entire Bathroom
Location: As all activities are included, you don't need to program anything else.
The boat was ok. The service around the boat very good. The transportation from/ to Hanoi was included as well as all the programs on the boat and activities at Halong Bay (with guide). The food was amazing!
for Everyoneby Sandyfrom Aust.
Highlight of our visit to VietnamPosted Oct 12, 2013
We got a call the day before to notify us what time to wait at the hotel lobby. The shuttle came promptly and we were given a bottle of water. We stopped at this store for coffee, snacks or restroom for about 15 - 20 mins. Then off again we went. The next stop was to board our boat. Everything went smoothly and our room was wonderful. There was only one other group of 2 plus us to begin with and then later 2 more couples joined us for dinner (We were doing the overnight cruise). The food was continuous, there's only so much you can eat. It tasted okay - quite a bit of fried food. The excursions were fantastic. The scenery was magical and the waters were clear and rubbish-free. The next morning was a little rushed after we ate our lunch. Could have done with a little more time to relax before leaving the boat. Same going back to hotel. Overall great experience and not to be missed. Drinks aboard weren't too excessive - water $US1.50, bottle of wine $US30.00. Could not buy wine by the glass.