Room type

Standard Room, 1 King Bed

Max Occupancy: 4 guests (up to 2 children)

Standard Twin Room, 2 Single Beds

Max Occupancy: 3 guests (up to 2 children)

Superior Twin Room, 2 Single Beds

Max Occupancy: 4 guests (up to 2 children)

Superior Room, 1 King Bed

Max Occupancy: 4 guests (up to 2 children)

Executive Room, 1 King Bed

Max Occupancy: 4 guests (up to 2 children)

Get an overview of this hotel4-star Halong hotel in Bai Chay with full-service spa

Location

Located in Bai Chay, this hotel is 0.9 mi (1.5 km) from Cho Bai Chay and within 6 mi (10 km) of Long Tien Pagoda and Halong Bay Marina. Nha Tho Hon Gai Temple and Dolphin Club are also within 9 mi (15 km).

Hotel Features

This hotel features a full-service spa, a restaurant, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 225 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Guests will also find balconies, 24-hour room service, and refrigerators.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Novotel Ha Long Bay features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. 5 meeting rooms are available. This business-friendly hotel also offers a children's pool, spa services, and a terrace. Complimentary self parking is available on site.

Novotel Ha Long Bay has designated areas for smoking.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Babysitting or childcare
  • Babysitting or childcare (surcharge)
  • Bar/lounge
  • Pool umbrellas
  • Breakfast available (surcharge)
  • Business center
  • Children's pool
  • Coffee shop or café
  • Coffee/tea in lobby
  • Free newspapers in lobby
  • Computer station
  • Concierge services
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Free self parking
  • Free WiFi
  • Free wired high-speed Internet
  • Full-service spa
  • Garden
  • Gift shops or newsstand
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • Number of buildings/towers - 1
  • Number of floors - 11
  • Number of meeting rooms - 5
  • Outdoor pool
  • Poolside bar
  • Porter/bellhop
  • Restaurant
  • Shopping on site
  • Spa services on site
  • Spa treatment room(s)
  • Television in lobby
  • Terrace
  • Total number of rooms - 225
  • Tours/ticket assistance
  • Wedding services
  • Year Built 2008
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Family Friendly Amenities

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Cribs/infant beds (complimentary)
  • Free Wi-Fi
  • Outdoor pool
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking

Room Amenities

  • Air conditioning
  • Balcony
  • Bathrobes
  • Bathtub or shower
  • Coffee/tea maker
  • Free bottled water
  • Free toiletries
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Daily housekeeping
  • Desk
  • Free WiFi
  • Free wired high-speed Internet
  • Hair dryer
  • In-room safe
  • LCD TV
  • Minibar
  • Phone
  • Private bathroom
  • Refrigerator
  • Room service (24 hours)
  • Satellite TV service
  • Slippers
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Square restaurant - This poolside restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Lobby Lounge Bar - This poolside bar serves breakfast, lunch, and dinner. Open daily.

Poolside bar - Overlooking the ocean, this bar serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

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Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby
  • Hiking/biking trails nearby
  • Playground on site
  • Boat tours nearby
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Spa Services

In Balance Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Aromatherapy treatments
  • Massages
  • Facial treatments
  • Body treatments
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility
  • Accessible parking
  • Accessible path of travel

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children under 15 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 745000.00 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: VND 373000 for adults and VND 186190.00 for children (approximately)
  • Airport shuttle fee: VND 2730000 per vehicle (one way)
  • Rollaway bed fee: VND 745000.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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