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Reviews of Apartment-Hotel Hamburg Mitte

3.5 out of 5
Apartment-Hotel Hamburg Mitte
Borstelmannsweg 133, Hamburg, HH

Reviews

8.4

Very Good

Rating 10 - Excellent. 238 out of 751 reviews" "
Rating 8 - Good. 393 out of 751 reviews" "
Rating 6 - Okay. 99 out of 751 reviews" "
Rating 4 - Poor. 13 out of 751 reviews" "
Rating 2 - Terrible. 8 out of 751 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yuliia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for city sightseeing
Excellent hotel, very clean and comfortable room. Any time again, thank you. Bus stop in front of hotel.
Stayed 4 nights in Dec 2022

8/10 Good

Dev

Stayed 1 night in Jul 2022

8/10 Good

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, kitchenette & balcony - avoid parking.
Very nice, spacious room w/ kitchenette and balcony (with table and chairs outside also!), we were at the top floor so there was a view - the local area isn't the best, but there is a frequent bus service from outside the property to the central area of the city; the nearest Metro stop is about 1km away. Staff were friendly and helpful, the Wi-Fi connection was decent and the room was clean and tidy; we didn't avail of the offered breakfast so I cannot comment on that. Parking is available at the property for 8,5€ per night, but there is free on-street parking available nearby, so it may be worth searching for that; we parked 100m away so it was no hardship for us. Overall, we enjoyed the stay, the room was great, the area was only so-so, we avoided the on-site parking but would recommend the place to stay at.
Stayed 2 nights in Sep 2021

10/10 Excellent

Sinan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Shabbir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice room
Excellent room with nice balcony.
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
you could not open or look out any windows in room. hotel undergoing renovation. tiny shower.
Stayed 2 nights in Mar 2020

8/10 Good

Shahriar

Business traveler
Liked: Cleanliness, staff & service, room comfort
Just personal was very bad
Stayed 1 night in Nov 2019

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Interior recently updated and remodeled. Very comfortable room.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessed by bus from central station, clean and tidy rooms, good quality shower and cooking facilities, spacious balcony, friendly and helpful staff
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

Christine, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel interior
Had an economy room which was perfectly adequate and had a small kitchen with sink, microwave, kettle and fridge (no icebox, but on lowest setting our pack of ham slices froze!). The restaurant serves very enjoyable meals at very reasonable prices. The hotel lobby area is very pleasant with plenty of comfortable seating, lots of tourist leaflets, a computer with printer, a shoe cleaning machine and lovely scented toilets with background birdsong music. Location a bit away from everything, but bus stop just outside hotel. Our apartment was opposite an attractive public building with a clock which chimed a Frere Jacques tune on the hour. At 9am a trumpeter stood at a window in a glass dome at the top right hand side of the building overlooking the ornate nautically themed roundabout and played two tunes. It was lovely!
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Stayed 4 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Marcus

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very neat and very comfortable. There are little supermarkets nearby to buy groceries at. The kitchen utensils were very clean and the kitchen was well stocked.
Stayed 2 nights in Jun 2018

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Property conditions & facilities
Zero speed internet
The room was okay, but a 0.05mb internet connection speed is not 'internet'. During the evening I couldn't even connect! During the early morning (2am) I got to 3.3mb, but not until then. I complained and went to another hotel the following day. Overall, the hotel was sort of a sad disappointment. It seems that the hotel has faded a bit from the online pictures. The lobby was still nice, and the room was adequate and clean, but the outside of the hotel seemed sort of dirty and unkept. No views of anything outside and nothing to do nearby either. Honestly... for the price, sharing a slow internet connection across the whole hotel seems cheap! Would never stay again unless they fix that!
Stayed 2 nights in Nov 2017

10/10 Excellent

ligia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

irayda, maryland

Liked: Cleanliness, property conditions & facilities, room comfort
great hotel quite neigborhood
near to public transit nice spatious rooms, clean and afordable good for families.
Stayed 2 nights in Jun 2017

8/10 Good

Wayne

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2017

8/10 Good

Evangelos

Liked: Cleanliness, staff & service

8/10 Good

Diane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facilities
A very comfortable stay with easy access to the city by the 112 bus. The location is isolated there is a small shop in the next street across from the bus stop but not much else. We enjoyed having access to the kitchenette. The bathroom and bedroom were reasonably spacious.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lynn

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel, but a little outside central ar
Nice for a few days stay, but off the beaten path in an unattractive industrial area. However, 10 min walk to subway and 4 stops to central station. Had a kitchenette, but they charge 4 Euro/day if you use dishes!! Hot pot and cups, but no coffee or tea supplied. Nice linens, comfortable beds, noisy floor above.

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Europe
Not quite American standards of a hotel but very sufficient for Europe.

8/10 Good

Carlton, Newcastle upon Tyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but in a light industrial area.
Externally, the hotel is looking in need of a spruce up - it's not the worst ever, but would be transformed if the rendering and balcony panels were given a lick of paint and a clean. Inside, it's all very pleasant, air-conditioned reception, working lifts, friendly English speaking receptionist. Room was clean and tidy. Small kitchenette and en-suite, clean and functioning. The bedroom has chair, table and stool, and a seat outside on the balcony, although smoker next door spoilt the balcony a little. Things to be aware of. The area is light industrial. Opposite a noisy container depot. Passing traffic was very loud too. However, the double glazing is excellent. With the window and door shut it was near silent. The bed was comfy, but the huge inviting pillow was virtually flat when resting on! The kitchenette has a microwave and dual hob. The hob was quite slow to warm up, and whilst there was a frying pan, saucepan, knives and chopping board, there was no microwave friendly pot - so no microwaved scrambled eggs! Thoughtfully, there was a small washing up liquid bottle and cleaning cloths - typically these are things you need to buy (and leave) yourself. Finally, it's quite a way from the town centre. The 112 bus runs right outside though, but I made the 800m walk to the Hammer Kirsch underground, as it was more direct to city centre. If I was going back, I would possibly look for something more central, but wouldn't have a problem returning to this Hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel
This was a great place to stay. Friendly, helpful staff and a delicious breakfast. Location is in an industrial area, but it is safe and usually quiet.

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

RusadR, Indonesia

Good Apartement Hotel
The room was reasonably spacious, with a kitchenette, and a reasonably nice bathroom. Like most hotels in Germany, unfortunately it's not air-conditioned. It's easily accesible from the Hamburg City Hauptbahnhof. The Wifi is again, a little slow on our first day, but then it improved around midnight, and reasonably fast.

10/10 Excellent

To Hamburg stay., Hamburg South

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in apartment hotel Hamburg
great amenities, lovely staff, close to bus stop.

10/10 Excellent

Rosemary, Milawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value apartment/hotel
Ourapartment was well appointed with a small kitchen and was quite spacious and comfortable. Staff were very friendly and helpful and there was a bus stop just around the corner - also a supermarket. It was great to be able to park our hire car for 5 euro a day.

8/10 Good

Kang Shun Josephine

Liked: Staff & service, property conditions & facilities
The staff of the reception is nice. Convienient parkiing.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, not so great location
It was easy to find coming into the city from The Neatherlands by car but the location was about a half hour bus ride from the major attractions. Too bad, because the hotel itself was great!

8/10 Good

brenda, detriot, MI

Liked: Staff & service, property conditions & facilities
This was the second time we have stayed there. Clean rooms, English speaking staff and ok prices.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap weekend away
The room was much bigger than we expected, very impressed.

10/10 Excellent

Andrew, Northwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the hotel you need for a few days in Hamburg.
Excellent value for money. The hotel is set in a commercial/semi industrial area of Hamburg and is ideal as a base for seeing the city and Christmas Markets. To get there couldn't be easier, just take the 112 bus from outside the main railway station and get off at Schadersweg. The hotel is a few yards back down the road. It's not much to look at from the outside but has all you need for a few days in the city. Staff couldn't be more helpful. The rooms are comfortable and warm and also very quiet. Breakfast is typical of a German hotel.

8/10 Good

MarquezArchbald

Liked: Cleanliness, staff & service, room comfort
Somewhat out of the way hotel
Compared to prices of other hotels closer in to town, this was a good value. There is a public bus route which runs to the hotel, but the frequency wasn't terrific. The room was quite nice, though I noticed that the exterior south-facing façade of the building looked worn out. The receptionist was very helpful, but at times overworked.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect hotel
nice hotel brilliant staff and close to bus stop that takes u to the heart of the city

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big rooms & great service but far away from center
front desk and bistro personnel are very friendly and helpful; room service does an excellent job; diversity of choices at breakfast buffet is unsurpassed anywhere, including in 5 star hotels; but immediate neighborhood does not offer much in way of dining out, theaters, etc so you have to wait on the public bus to ride for 30 minutes to center of city; towels in bath are very thin and scratchy like in a youth hostel and sliding entry door to shower is very narrow

10/10 Excellent

Thomas, Suffern, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed this hotel with Family of 5
2 Adjoining rooms for my family of five. Both with balcony's. Perfect for us.

8/10 Good

Chris, Northern Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with easy access to public transport
The day we arrived the woman at reception was unbelievably rude. This was completely made up for by the manager Isak. He was amazing. He helped us so much and even leant us a phone charger. This hotel is exceptionally clean and I would def. stay here again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice Hotel for cost
Rooms were clean and staff was very nice and helpful.

6/10 Okay

Jackie, Goodyear, Az

Adequate accommodations, but nothing special
Adequate but nothing special. The room was a decent size, the beds relatively comfortable and the room included a table and chairs. There is a kitchette in the room, but an extra daily charge if you want to use it. Desk staff was professional and spoke good English. No restaurants or shopping in this commercial neighborhood, but a bus stop was a two minute walk away. Spent another few days at the Suite Novotel in Hamburg which was a much nicer room and conveniently located to several restaurants, a Ubahn station and shopping and offered at a similar price per night.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Not so great location.
Our room was very comfortable and clean. The staff were most helpful. The only thing lacking really was location. The area was more business and not really walking friendly. There were two small restaurants several blocks away but neither was exceptional and the menu at the restaurant on site was limited to drinks and pizza.

8/10 Good

fransisqo, Berlin

Liked: Cleanliness, room comfort
Late check out allowed
I booked the hotel because it was one of the last remaining ones that did not cost over 100 euros a night. My room had a slight smoky smell but otherwise it was fine. The location was expected to be a bit outside, but it's only a quick bus ride into the city center. If you need to buy food/drinks, then there is only a gas station. There is a Chinese restaurant and a Pizza place not too far in case you want somewhere to eat. The BEST part about the hotel was that they allowed me to check out at 1pm, which was great considering I had a big night until 7am from the night before.

8/10 Good

Parviz

Liked: Cleanliness, staff & service, property conditions & facilities