Room type

Premium Room, 1 Queen Bed

Max Occupancy: 2 guests (up to 1 infant)

Executive Room

Max Occupancy: 3 guests (up to 2 infants)

Comfort Room, 1 Double or 2 Single Beds

Max Occupancy: 2 guests (up to 1 infant)

Comfort Room, 1 Queen Bed

Max Occupancy: 2 guests (up to 1 infant)

Double or Twin Room

Max Occupancy: 3 guests (up to 1 infant)

Get an overview of this hotelLuxury Hamburg hotel in Hamburg-Nord with 3 restaurants

Location

Located in Hamburg-Nord, this luxury hotel is within 2 mi (3 km) of Lufthansa Technik AG, Planetarium Hamburg, and Stadtpark. Alma Hoppes Lustspielhaus and Eppendorfer Park are also within 3 mi (5 km).

Hotel Features

This hotel features 3 restaurants, a full-service spa, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 105 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches like espresso makers and pillow menus.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Best Western Premier Alsterkrug Hotel features a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 2668 square feet (248 square meters) include a conference center and conference space. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Best Western Premier Alsterkrug Hotel has designated areas for smoking.

  • Free WiFi
  • Number of restaurants - 3
  • Full-service spa
  • Bar/lounge
  • Fitness facilities
  • Coffee shop or café
  • Sauna
  • Conference center
  • Breakfast available (surcharge)
  • Valet parking (surcharge)
  • Free parking nearby
  • Spa services on site
  • Business center
  • Conference space
  • Conference space size (feet) - 2668
  • Conference space size (meters) - 248
  • Number of meeting rooms - 6
  • Meeting rooms 6
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Free use of nearby fitness center
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • 24-hour front desk
  • Computer station
  • Express check-in
  • Express check-out
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Multilingual staff
  • Terrace
  • Garden
  • Barbecue grill(s)
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Elevator/lift
  • Luggage storage
  • Designated smoking areas
  • Number of buildings/towers - 1
  • Number of floors - 3
  • Total number of rooms - 105
  • Year Built 1985
Show all hotel amenities

Family Friendly Amenities

  • Free Wi-Fi
  • Cribs/infant beds (complimentary)
  • Rollaway/extra beds available
  • Babysitting or childcare (surcharge)
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge), Free parking nearby

Room Amenities

  • Free WiFi
  • Minibar
  • Room service (24 hours)
  • Flat-panel TV
  • Satellite TV service
  • Pay movies
  • Hypo-allergenic bedding available
  • Shower only
  • Rainfall showerhead
  • Espresso maker
  • Pillow menu
  • Free cribs/infant beds
  • Rollaway/extra beds available
  • Daily housekeeping
  • Free weekday newspaper
  • In-room massage available
  • Hair dryer
  • In-room safe (laptop compatible)
  • Bathrobes
  • Free toiletries
  • Iron/ironing board (on request)
  • Desk
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Access via exterior corridors
  • Air conditioning
  • Climate control
  • Private bathroom
  • Individually furnished
Show all room amenities

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Restaurant Alsterkrug - This restaurant specializes in German cuisine and serves lunch and dinner.

Bierstube - This restaurant specializes in German cuisine and serves lunch and dinner.

Kegelbahnen - This restaurant serves dinner only.

24-hour room service is available.

Show dining options

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Hiking/biking trails nearby
  • Bicycle rentals on site
Show recreation options

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 1

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

Show all policies

Fees

A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For further information contact the hotel using the information on the reservation confirmation or ask the hotel upon check-in.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Valet parking fee: EUR 12 per night
  • Pet fee: EUR 12 per pet, per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Complimentary ticket

Book a stay in any room/rate category for travel anytime and receive the following:

  • A complimentary 3-day public transportation ticket valid in the total area of Hamburg. Guests receive further details at check-in
1 ticket per full paying person, per stay. Ticket is received at check-in. Valid anytime, subject to availability. Other restrictions may apply.

Show more promotions

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Sorry, we seem to have had an issue loading our review content. Try again?